Emoswimsuits Reviews 

126
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the swimsuits very flattering, comfortable, and made of great quality material that feels nice on the skin. Many people appreciate the accurate size charts, helpful design details, and wonderful options that fit various body shapes exceptionally well. Some reviewers were not happy with the return policy and experienced major difficulties when trying to get full refunds for items. Others mentioned receiving incorrect items, experiencing poor sizing consistency, and facing high international shipping costs when trying to send products back. Customers also noted that support often offered tiny partial discounts instead of solving the underlying issues properly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the swimsuits are high quality,... See more

Quality

Consumers find quality to be positive, highlighting excellent materials and a comfortable, flattering fit.... See more

Return policy

Users describe intense frustration and dissatisfaction with the return policy, highlighting how difficult the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a strong divide in satisfaction. On one... See more

Refund

People report negative experiences with refund policies, expressing widespread dissatisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I love about this company is that my original swimsuit I ordered which had incredibly bright colors. It was the next off the shoulder style and so elegant, but under that armpit it was just t... See more

Rated 4 out of 5 stars

My swim suits are great! I loved the fit. Not sure why the negative reviews here. My only comment is that I would love to be able to pick a different size for the top and bottom. I am a large in the... See more

Rated 5 out of 5 stars

Great company to deal with, fast and efficent .I love my bathing suit and it wasn't overly expensive for the great quality if this garment. They are true to size.The style and cut of the suit is very... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

126 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(126)

110 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give a negative 20 review if I…

I would give a negative 20 review if I could. I ordered 2 suits same size. Neither matches the measurements they provided to dertermne size. The construction is very poor. They smell and did not have the panty hygiene cover. I have been trying for days to get return instructions with no success. They want to give me a discount of 15 percent claiming they can’t guarantee the product will be received in China and I don’t get my refund until it arrives in China. I thought it was dealing with a company in Denver. What a scam!!

15 June 2026
Unprompted review
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Reply from Emoswimsuits

Dear customer,
Thank you so much for reaching out to share your feedback with us. We’re sorry to hear you’re not fully satisfied with your two ordered sets and encountered delays getting return guidance these past few days.
We do offer a 15% off discount as a small gesture to make up for your unpleasant shopping experience, which we hope can ease your trouble. Regarding our return arrangement, our warehouse is located in China, so all returned goods need to be shipped back there before we process the refund accordingly. Our brand office is based in Denver, which is our customer service headquarters.
If you accept the discount offer, we can arrange it for you right away. Should you still want to proceed with the return, we can send you the detailed return steps now. Please provide your order number so we can assist you further.

Rated 4 out of 5 stars

My swim suits are great

My swim suits are great! I loved the fit. Not sure why the negative reviews here. My only comment is that I would love to be able to pick a different size for the top and bottom. I am a large in the bottom and extra large on the top so a bit difficult. That said as the price is so good I can take the bottom be be altered.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 3 suits from this company

I purchased 3 suits from this company. Two fit perfectly, I didn't realize one was different and had high cut legs, which is not for me. I felt good in the two with full backside coverage. The customer service response I received was exceptional. Every email I sent was responded to. They worked with me for a solution.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Horrible company they are located in China and if the bathing suit doesn’t fit and it’s useless they offer you a refund of 5% of the total cost. Stay away from these scammers.

10 June 2026
Unprompted review
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Reply from Emoswimsuits

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Rated 5 out of 5 stars

Great and fast shipping

The website is so easy to use. They have a ton of options and have curvy friendly options too. Prices are reasonable and my shipping came so much faster than expected. My items came packaged great and the quality was great. I will definitely order again

22 May 2026
Unprompted review
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Reply from Emoswimsuits

Hi there! Thank you so much for your order!
We really appreciate you trusting us, and we 100% stand behind our products and service.
If you have any issues at all once you receive it—fit, quality, or anything else—we will help you resolve it right away, no stress.
You’re in good hands. Thank you again!

Rated 5 out of 5 stars

Perfect fit

I got 3 suits and all fit perfectly! They're very comfortable and I cannot wait to rock them all summer. They're very comfortable shipped quickly as well.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this company unless…

DO NOT buy from this company unless you’re 100% sure you want the suit, that it will fit correctly, and that there is no doubt in your mind that you will keep. Their customer service is SLOW, and unless you want to lose about 80% of what you pay for the suit, you will NOT get a reasonable refund. They claim that the returns are shipped to China and the customer has to pay for shipping AND taxes, AND “customer clearance issues” (whatever that is).
Fair warming; just be sure you will like the suit and it fits.
Read the Google reviews of this company; I wish I had before buying.

2 June 2026
Unprompted review
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Reply from Emoswimsuits

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Rated 5 out of 5 stars

Good suit for the over 50 group.

I purchased the rose red, high waisted bikini, in a size large. I am very pleased. The material was much heavier than I thought it would be and gave a lot of support. From reading the other reviews, I thought the material would be cheap and flimsy, but it was not. The top has good support. I am a 36D. The bottoms have lines in the front which hide my mommy pouch. Overall, a very nice bikini for mature woman. The color was beautiful.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Took forever to receive swimsuit

Took forever to receive swimsuit. Doesn’t fit. I contacted them to exchange for a different size. No response. DO NOT ORDER FROM THEM !!!!!!

3 June 2026
Unprompted review
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Reply from Emoswimsuits

Dear Customer,

Thank you for sharing your feedback.

We are very sorry to hear that your swimsuit did not fit as expected and that you were disappointed with both the delivery time and your customer service experience.

We sincerely apologize if you did not receive a response to your exchange request. This is certainly not the level of service we strive to provide. Occasionally, emails may be filtered into spam folders or fail to reach us, but we understand how frustrating it can be when you're waiting for assistance.

We would appreciate the opportunity to make this right. Please contact our customer support team again with your order number, and we will review your case as a priority to help find a suitable solution.

Your satisfaction is important to us, and we value every customer's feedback as it helps us improve our products and services.

Thank you for bringing this matter to our attention, and we hope to have the chance to assist you further.

Rated 1 out of 5 stars

They do not allow returns

They do not allow returns. Be aware. The website says they do, but that is a flat out lie. They don’t respond to emails and then they tell you to return you have to pay to ship to china and won’t even tell you how so if they don’t for you are screwed. DO NOT PURCHASE FROM HERE

26 May 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Dear Customer,

Thank you for your feedback.

We are sorry to hear that you are unhappy with your experience.

We take customer concerns seriously and would like to clarify that our return policy is publicly available on our website, and return requests are handled according to that policy. Our customer support team strives to respond to all inquiries as quickly as possible, and we regret if the communication did not meet your expectations.

We would welcome the opportunity to review your specific case again. If you contact us with your order number, we will be happy to investigate and assist further.

Customer satisfaction remains our priority, and we appreciate all feedback that helps us improve our service.

Rated 1 out of 5 stars

I purchased a bikini from them

I purchased a bikini from them, I was not happy with the material or fit and requested a refund. Weeks went by and I never heard back. I contacted paypal and tried to dispute the charge, they finally emailed me back. Then told me "it would be too expensive" to ship back to CHINA! Their warehouse states Colorado... then they try to offer you 5%-15% back instead of a full refund. I contacted my credit card company (Discover) and shared what was happened and disputed the charge. DO NOT BUY FROM THEM!

4 May 2026
Unprompted review
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Reply from Emoswimsuits

Hi valued customer, we are truly sorry you had such a frustrating experience with your previous bikini order and refund request.
We fully acknowledge our team failed to respond timely and resolve your return issue properly, that was entirely our mistake.
Our Colorado warehouse can accept returns locally with affordable shipping options, we never should have declined full refund unreasonably.
Please send your order number via private message, we will immediately process your full refund unconditionally and cover all return fees.
We sincerely hope we get a chance to make this right for you.

Rated 1 out of 5 stars

TERRIBLE COMPANY

TERRIBLE COMPANY. I have been trying to return a bathing suit for two weeks now. They take forever to respond & they said they won’t give me my money back. What a scam! Ridiculous!!!

27 April 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

We are truly devastated to learn you’ve spent two whole frustrating weeks trying to arrange a return, only to face slow replies and refused refund requests.
Delayed responses and denying your valid refund go completely against our service principles, and we take full responsibility for this terrible experience.
Please send your order number through private message directly. We will review your case urgently, approve your full refund and guide you through return steps immediately.
We sincerely hope we can get a chance to correct this mistake.

Rated 1 out of 5 stars

Plastic bag arrived empty

Plastic bag arrived empty, no assistance from customer service although I sent multiple emails. Obviously a scam site

17 April 2026
Unprompted review
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Reply from Emoswimsuits

Hi there, we are incredibly sorry you’ve spent two frustrating weeks trying to process your return and received such unhelpful replies from our team.
It is never our intention to delay responses or refuse valid returns, and we fully take responsibility for this poor service experience.
Please send your order number through private message right away. We will look into your case immediately, approve your full refund and walk you through simple local return steps at once.
We truly hope to make this right for you.

Rated 1 out of 5 stars

BUYERS BEWARE!!

BUYERS BEWARE!!! Do not purchase fromThis company! They claim to have 100% satisfaction guarantee - but they ignore emails and will not complete my return - although I fully complied with the return policy. I am now out $103!

13 April 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Hi friend, we are extremely sorry to hear you ran into such a terrible return experience and lost
$103 unexpectedly.
We sincerely apologize for ignoring your emails and failing to honor our satisfaction guarantee, this is completely our service error.
You followed every rule of our return policy, so your return deserves full approval without any obstacles.
Kindly send your order number via private message, our manager will personally check your case, sort out your return procedure properly.
We will do everything we can to make up for this awful mistake.

Rated 1 out of 5 stars

Don’t buy from this supplier

Purchased one style of swimsuit that arrived and I was happy with. Thought I would order another two pairs but when they arrived and style and sizing didn’t suit so I requested a return authority. Now getting the run around, was told it would be a better option for me to accept an exchange because of return shipping costs and international fee charges to return to China. Stay away from purchasing from this company unless you are happy to roll the dice.

3 April 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Hi there, we sincerely apologize for the messy return communication and inconvenient suggestions we gave you after your second order arrived.
It was inappropriate to push you toward an exchange just to avoid overseas shipping fees, and we fully understand why this made you frustrated. We have a local US warehouse that can process returns locally without expensive international shipping to China.
Kindly send your order number via private message, we will approve your return request directly and cover relevant return costs completely. We hope to make this right.

Rated 1 out of 5 stars

Tried to return items per online…

Tried to return items per online guidelines, they've been giving me the runaround about it being too expensive, keep trying to get me to keep the items for a discount, etc. They won't just give me the return label as I've requested twice. I do not recommend.

20 March 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Hi there, we’re sorry to hear there’s been some confusion around your return process.
Our team is always ready to help resolve return requests properly.
If you could send your order number to us via private message, we’ll take a closer look and get this sorted out for you right away.

Rated 1 out of 5 stars

Very poor quality

Very poor quality. Items not as pictured on the website. Stitches were unraveling, colors were not as pictured, the metal pieces on the swimsuit that I ordered came as silver, and they were pictured as gold on the website. When attempting to return with customer service; incredibly difficult. I sent multiple pictures, but they have continued to dispute. Do not buy from this company!

16 March 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Hi there, we are truly sorry to hear about the poor quality and the issues you faced with your order, and for the difficult experience you’ve had with our customer service.
It’s clear we let you down, and we take full responsibility for this.
Please send your order number to us via private message right away. Our team will personally review your case, look into every detail you mentioned, and work with you to make this right as quickly as we can.

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