Emmi Pet Reviews 23

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

23 reviews

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Rated 5 out of 5 stars

Recommended

All I can say is - STICK with it. You will see gradual improvement after 2 weeks and more. I use the toothpaste too. I put the toothbrush on my dog’s teeth for appx 10sec and then also brush them. It does work

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Be patient, it does work !!!

Started using the emmi pet toothbrush on my 2 dogs after a visit to the vet who advised that they would require dental work to remove plaque under anaesthetic. I was very upset as I did not want to put them through it. The cost was also going to be around £600 per dog. One is 6 years old the other is 3. I have been using the emmi toothbrush now for three weeks and the plaque has nearly gone. I honestly can’t believe the results. It has been a game changer. I thought it had gone too far to reverse the damage but it hasn’t. They didn’t like it at first but now they let me brush their teeth with no resistance. I would highly recommend. No going in anaesthetic. Brilliant toothbrush. When you first use it you think it’s not going to work because it doesn’t make a noise or move but if you keep using you will see the difference.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service have had the…

Terrible customer service have had the product for 5 months and did feel like it was working but the product stopped charging. The communication is terrible even though it states 2 year warranty! No communication from the company!
Very expensive product and very frustrating

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Has not worked from day one

Has not worked from day one, my error I should have returned but as instructions state you won't see vibration etc I thought it was working...NO, no lights come on, the toothbrush is not a snug fit on charger either. Terribly expensive but lesson learnt, won't buy this make ever again!
Update.... after my husband looked at this, the part that goes in to the plug had been fitted wrong way round, he mended and now it works! This was how it left the factory so still thumbs down from me :(

11 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this zero stars...

If I could give this zero stars I would. There are times when you simply have to hold your hands up a admit that you let yourself be seduced by promises that seemed too good to true. I followed all the instructions to the letter, including leaving it to charge for 60 hours before the first use. I've used it twice a day for three weeks on my greyhound and it's done nothing. I suspect it's nothing more than an elaborate con - a piece of plastic with a light that turns from blue to green. An design engineer friend of mine said that even if the vibrations weren't visible to the naked eye, they would produce small bubbles when the brush is placed in water when active - but there's nothing. Also, the distributor sent me version 1.0 rather than 2.0. When I asked why, she said it was the starter kit. Giving her the benefit of the doubt, her website is misleading. I'll put this down as an expensive mistake.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Warning, total waste of money. No customer service

I spent alot of money on this product, including training. DO NOT BUY THIS PRODUCT.!!
Total waste of money no customer service at all from my retailer or Emmi-pet Germany.
Mine does not charge, or work and has never worked. So frustrating!!!
Total con. So frustrating

22 March 2025
Unprompted review
Rated 1 out of 5 stars

Waste of Money and hopeless Customer Service

Unfortunately I cannot review the efficacy of this product, since it does not even turn on. I charged for the stated length of time, followed all the instructions in the manual and no vibrations whatsoever. It is not cheap and the worst part is that the Customer Service have not responded to my message telling them the product is not working. I can also see that other people have had the same problem. Have we all wasted our money???? I would not recommend anyone buy one of these. I would have been better buying an Oral B for my dogs!

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Expensive and ineffective

I don't think it has done anything to remove any tartar, as promised. A lot of money, for no visible result. Cant see any evidence that it is even working! Cant see any bubbles when in water, or any frothing in the mouth.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

What exactly is this doing???

What exactly is this doing???
I’m unsure if the product I have is broken or if it is supposed to do NOTHING……
It does not vibrate at all, if you put it in a glass of water there is no movement on the water. If it was vibrating so many times a second as claimed, the water would move.
This does nothing as far as I can see. The only thing it’s done is make me feel like a fool for spending a stupid amount of money on it 🙈

24 January 2025
Unprompted review
Rated 2 out of 5 stars

A bit of plastic with just a light. Too good to be true.

It made no noticeable difference to our dog's dental hygiene routine and dentists agreed. Despite the advertised technology, we saw no reduction in plaque, and the toothbrush did not produce any microbubbles as promised. It's not meant to be used for 'prophylaxis' which makes sense if it doesn't offer much more than a regular dog toothpaste.

One of the most surprising aspects was the lack of vibration or noise when the toothbrush was on - this is a very expensive light if doesn't do anything else.

It’s puzzling to consider a device that purports to be an electric toothbrush but functions without any form of vibration or sound. This makes us and you should also make you wonder why such a product doesn’t already exist for human use. It simply feels like brushing with a manual toothbrush, offering no additional benefits.

The sales heavily lean towards a pyramid-style scheme involving questionable representatives. This not only raises concerns about the integrity of their sales tactics but also about the credibility of their product claims.

Positive reviews appear to be fake. We would not recommend this product the emmi-pet toothbrush based on our experience.

27 July 2024
Unprompted review
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