The message left on my computer screen said "We are now processing your claim and will be in contact via SMS and email within the next 30 minutes with your next steps". I still have hear nothing abou... See more
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See what reviewers are saying
So far so good! Very easy application and I heard back quickly. I’ve not had to do much myself which is great with how busy I am. Obviously the claim isn’t completed yet so I can only comment on my ex... See more
Company replied
The form was pretty straightforward. I was able to complete it within a few minutes, considering I have dexterity issues. The response to the online form was prompt. I hope others found it accessible... See more
Till today I had no idea of this problem and so thankful I truly appreciate having made enquiries and look forward to seeing what happens next! Take care and all the best
Company details
Written by the company
We specialise in helping people with emission and DPF claims. We have helped over 260k customers check and claim for their vehicles since 2021.
Contact info
17 Duke Street, Formby, Merseyside, L37 4AN, Liverpool, United Kingdom
- 0161 388 2124
- no-reply@emissionreclaim.com
- emissionreclaim.com
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very straight forward and easy…
Very straight forward and easy application .
Very perplexed having filled the form…
Very perplexed having filled the form out to be told my car wasn’t affected when my Audi Q3 was recalled and went to the Audi dealer to be reset!! No explanation provided
So far so good
So far so good quick and easy to fill in details. Also process. Just waiting on how much i can claim back.
Stay Away from My Diesel Claim Six Years and Nothing
Six years ago this company lost my signing up case twice, then once applied for third time i was hounded for all documentation daily
Over six year period i was never given updated always myself contacting them stated we are not dealing with your car manufacturer yet
Today now say
We are getting in touch with you about your NOx Emissions Claim.
Throughout the Litigation process, we have conducted several checks based on the information you provided to verify the validity of your claim. Based on our findings, we believe that your claim cannot continue as part of this Litigation.
As a result, we will cease our investigations and legal representation and terminate our Retainer Agreement with you.
We are required to inform you of the reason for this termination
It took six years for this
Total waste my time, i advise all people seeking compensation to stay away from MY Diesel Claim
Easy to access online
Easy to access online, simple layout well presented, and easy to follow and complete.
I can't sign inside the box for…
I can't sign inside the box for signature. I hope you are not going to penalise me for not signing.
Straightforward and easy to submit the…
Straightforward and easy to submit the claim
Rubbish
Rubbish. Said I was not eligible as I supposedly purchased the the E pace after December 2022. However, the vehicle was purchased in June 2020 after the Covid lockdown. Even a child with limited intelligence could workout that June 2020 was before Dec 2022….. but this bunch can’t .
30.07.25 - I have been requested to send additional information to verify my review. However, there is no mechanism to send this information in Trust Pilot. However, below is a copy of the text I received :-
"Hi Matthew, thanks for checking reg# OW **GXD. Unfortunately, you owned the car after December 2022 so it's not eligible for a claim. Owned any other cars before this date? Check them here: www emissionscheatclaim.co.uk"
What worrying is that a firm of solicitors can't stop another party copying their website.

Reply from Emissions and DPF Reclaim™
Poor contact
First of all in your reply to my complaint below, you called me Matt. My name is not Matt. Secondly it was you who dealt or was supposed to be dealing with my emissions claim. As this link in text you sent me takes me straight to you, but as i’ve just found out can't even paste the link here to show you.
Unable to directly contact this company. No updates on how things are going.

Reply from Emissions and DPF Reclaim™
Like
Like - information relating to claim background and
rationale good.
Dislike - no obvious information on fees provided.
- no possibility to provide current address vs.
address at the time of vehicle purchase.
Additional information "box" would be
useful to enable such current vs. historic
details update .

Reply from Emissions and DPF Reclaim™
It was so much easier than I thought
I have put off claiming because I thought that it would be a difficult and lengthy process.
I couldn't believe it was so easy to submit my claim
First class
Really easy website to use straightforward questions and quick response
Providing a Signature
I have processed a claim with only a signature outstanding. However despite numerous attempts my signature, which is difficult to provide on a mobile phone, is constantly rejected. What am I supposed to do as there appears no way of making contact to obtain help. Disappointing.
I find this company website very good…
I find this company emissions claim website very great and I was able to lodge in my claim for my vehicle diesel emissions cheat related and I was very happy. Great job thanks to this great team.
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