Emirates Oud Reviews 

903
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 673 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, competitive pricing, and efficient delivery service. Many appreciate the genuine nature of the items and the wide selection available, often noting excellent packaging. The overall service, including the easy-to-use website and clear communication, is frequently highlighted as excellent. However, some people experienced issues with order fulfillment, such as delays due to items being out of stock or higher shipping costs. A few customers also noted receiving refunds for missing items without prior notification or dissatisfaction with product performance, like scents fading quickly.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great products, prices, and quality. Many... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Order

Customers had ambiguous experiences with order, with many reviewers reporting smooth ordering processes, fast... See more

Price

Reviewers mention positive feedback about price, consistently finding them reasonable, affordable, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and amazing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time I ordered from your site. Website easy to use and i kept being informed of every step regarding my order and it didn't take longa to received ir. The only thing less positive was the shipp... See more

Company replied

Rated 4 out of 5 stars

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced. All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of... See more

Company replied

Rated 5 out of 5 stars

Ive shopped from the store many times each time has been super easy to shop, there is a large variety the prices are excellent. Delivery is super quick and all the items are well padded nothing has ev... See more

Rated 5 out of 5 stars

Good communication, value and scent. I wanted something to rival sauvage elixir. The scent is sweeter, which I actually like. long lasting, which I love. Overall a very good experience and would defin... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.


Contact info

4.1

Great

TrustScore 4 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(903)

672 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Arabian Perfumes!

Fantastic Arabian Perfumes!
Emirates Oud delivers amazing quality at a great price. The fragrances are rich, authentic, and long-lasting with beautiful oud notes that last all day.
The scents feel luxurious and sophisticated – perfect for daily wear or special occasions. Packaging is premium and customer service is excellent.
I’m already on my second order. Highly recommended for anyone who loves real Arabian fragrances!
10/10

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Discounter in the UK

I've reviewed multiple times from Emirates Oud; they always have amazing delivery times and authentic perfumes. Customer service is on point; I have reached out multiple times, and every response was quick and helpful. Definitely recommend for perfume lovers in the UK.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Great selection!

Great selection and authentic products. I did a big order and one item was missing but they sent a replacement pretty quickly which I was very grateful for! 4 stars instead of 5 because there are still quite a few products that I’ve been waiting for which have said “coming soon” for ages and also some perfumes that they just don’t sell. Hopefully they will in future🤞🏽

23 March 2026
Unprompted review
Emirates Oud logo

Reply from Emirates Oud

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently enjoy our products and service. Your trust means a lot to us, and we look forward to continuing to provide you with a fantastic Emirates Oud experience.

Rated 1 out of 5 stars

Would not recommend

Customer service literally said they don't sell unsealed product and for that reason they are not going to allow a return because I opened the box, bear in mind that one of their product were unsealed. I dont appreciate service like that. Definitely will never buy again and would not recommend family and friend

22 March 2026
Rated 5 out of 5 stars

I received a perfect service

I received a perfect service, I loved my order, not to mention the fast delivery. Also,thank you for the added samples.I will definitely recommend Emirate Oud. I will be back again.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not recommend ❌️

Unpleasant experience and would not recommend, ordered a fragrance well over a week ago and did not receive any further news besides the order confirmation. I had to contact them by email (website form does not work) and they responded fairly quickly stating that my fragrance is out of stock which shocked me as it did not show this anywhere. Only alright thing was the customer service and the provision of a full refund (deservedly) in appropriate time.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Purchased Nyla perfume

Purchased Nyla perfume, had seen it on other platforms but Emirates Oud were the best deal I had seen, quick delivery very happy with my purchase already have my eye on some other perfumes will be ordering soon.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Good prices, good products

Local shop to me, so I can pick up in person which saves on the delivery cost, which is a nice option. But anyway, prices are very reasonable compared to other online competitors. Having met the family who run this business, I liked their work ethic and morality.

20 March 2026
Unprompted review
Rated 4 out of 5 stars

New Customer - Delighted

Great selection and prices. Delivery updates a little slow but customer service quickly responded when emailed.
Will use again and highly recommend.

25 March 2026
Unprompted review
Emirates Oud logo

Reply from Emirates Oud

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently enjoy our products and service. Your trust means a lot to us, and we look forward to continuing to provide you with a fantastic Emirates Oud experience.

Rated 1 out of 5 stars

Disappointed

Placed an order, after 6 days I had to ask what is going on as there was no update and noone even send it yet. Then when I check on it instead of 3 perfumes I payed for I received only 2. Shame all of them suppose to be a gift! On top of that noone even informed me that one of the product will not arrive so I had to ask myself. Hopefully I will receive my refund.
One of the boxes been smashed as well.

27 March 2026
Unprompted review

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