Emg Motor Group Reviews 

Can only speak as I find. Found a car online 170 miles away from me. Contacted Ely Kia branch and my queries and purchase were handled very efficiently by Michael de Quidt. I was impressed by not only the car but the service I received. You can't be sure of a car until you've driven it, a local test drive tells you very little. I took the scenic route home using all types of road. 170 miles later, I'm delighted. Thanks EMG and especially Michael.

After spotting the car online to driving couple of hours from us the car was completely as described couple of little marks to make it perfect which they sorted out fantastically great team to deal with would not hesitate to drive out to them in the future when I am looking for another car cannot fault them from start to finish thank-you to Jamie Worman.

Great experience at Kia Cambridge. We were dealt with by Ian Stackman and he was extremely helpful and knowledgeable. Provided us with any information requested but wasn't pushy and left us to make a decision in our own time about purchasing the car. All went very smoothly with purchasing the car and Ian has been very helpful with any after sales queries. A positive experience all round.

Spotted the vehicle I wanted online and made a telephone call and was quickly able to speak to a sales person. I visited next day, tool a test drive and agreed a purchase. Efficient process, no bull shit and a deal which I regard as very satisfactory.

Purchased a used car from EMG 28 Feb 25, the salesman Paul was great, very friendly, really helpful and not at all pushy. I had 2 cars I wanted to look at, but settled on the first one I'd seen, very clean and tidy. Paul said he'd keep in touch, which he has. Overall a good experience!

Very well looked after and everything was thoroughly done.moved at a good pace and helpful staff especially ollie who was our main contact the car is lovely and they definitely only select the best.

These people are supporting rent Direct, who are a total scam outfit please see their own reviews. Most about taking money off people and not supplying the goods and not giving people the money back. Booked a vehicle with them to take my disabled son away for the weekend only to be scammed out the money and not being able to take my son out to has not been out of the house for 16 weeks. Totally disgusting company. I’m doing everything in my power legally to get their account frozen and I expose what they really do. Scam people

What a positive experience dealing with KIA Ely. From our first visit the staff were very welcoming, listened to our needs, were never pushy and answered all our questions. Throughout Michael DeQuidt was a pleasure to deal with clearly explaining every step of the process, helping us to feel confident in our choices and we are now the owners of a 2022 Sportage. I would highly recommend this company if you value great customer service.

Doug White

Great service from EMG Kings Lynn. Tim was friendly and made me feel valued as a customer. Very smooth and quick process. Tim has called to make sure all is ok since my purchase so great customer care

Get a second opinion, at the duxford branch of EMG I was quoted north of £1000 for work apparently essential to pass the MOT. Took it somewhere else and it passed only needing a bulb at £1.39 and one advisory which has been fixed for a 5th of the price.

I was very pleased with EMG Ely, James went above and beyond to help me find a car that met my needs. I would highly recommend them. Very professional and welcoming, knowledgeable and happy to help.

Brought a lovely Kia Rio today can folt the customer service nothing was to much hassle for them to make my experience out of this world cant thank them enough made a stressful situation a calm one thank you everyone for my experience if I need to buy a new car I would definitely recommend them

I'm happy to recommend EMG Huntingdon for a used car purchase. Kirsty was happy to answer all of my questions and I was offered a wide variety of options in terms of finance and after sales care/servicing.

The sales team was excellent made the purchase very simple and stress free good hand over
The only down side is I am still waiting for someone to contact me about a service plan I requested this Friday of last week, and asked again today and still haven't been contacted

Found the car i was interested in and made an enquiry via the website. Spoke with Matt who arranged a test drive and then put together a deal. I have to say he wasn't pushy and allowed me the chance to consider my options. just over a week since I took delivery and I know it was the right choice
For me personally a really good experience in buying a car all the staff friendly and engaging. A good decision to go to EMG

The sales rep was very helpful and informative

I Made a pre-arranged visit today from Colchester to view a used Skoda Octavia at Ipswich MG via a nominated EMG Salesman. I had managed to get off work a bit earlier and arrived 1/2 hour before my 11:30 slot with the aim of having a look round the car exterior on my own. On arrival I saw that the Salesman had just started showing another customer round the car so I introduced myself and was happy to grab a coffee till my slot- at The Salesman’s suggestion. There I sat for the next hour+ without any further contact, explanation or interest from him. At approx 40 mins after my agreed appt start time I saw the Salesman drive off site. I had to be back at work in the afternoon and clearly would no longer have time to meaningly view the car. At that point I left. I feel this was rather rude treatment of a potential new to EMG customer. I hope he made the sale cos EMG won’t get one from me.

After we had seen the car we was interested in, Abby then asked if would like a test drive, on return to the dealer ship Abby sat us down and went through all what she could have with the car. Abby then went to the managers office to get a price for part exchange, Abby then came back, and went through the paperwork with us and showed us the part exchange price. Which we were satisfied with.

I went to look at a Jaguar I pace and on arrival there were a few on site. While looking around a trainee sales man Alex came over and asked if he could help explaining that he was training and if it was ok and I was interested in anything would I mind if he introduced me to Darren the sales Manager. I showed interest in one of the I pace and sat down with both of them and after a few questions was offered a test drive. On return Darren had worked out an offer on the car and explained everything to me. I felt under no pressure to make any decisions there and then and said I needed to go home and think about it but would call back and let them know. I later made a call and a collection date was arranged. I have had the car now 4 days and love it the service from start to finish was excellent and I would recommend this dealership to anyone.

I purchased a 9 month old Kia EV6 from EMG Ely. They were really helpful and I'd recommend them because I had researched the make and model I was looking for before visiting any garages. On arrival at the Garage in Ely I met with Adrian who was very knowledgeable in explaining the features of the new model and the nearly new model I was interested in. I was then offered a test drive which Michael took me on. No pressure in terms of distance travelled although I didn’t need to go far. On return I agreed a trade in deal on my Mercedes through some negotiation that I was happy with and the pleasant experience was down to there being no hard sell. There were several additional options well explained and again no hard sell on these. I picked the car up with a fully charged battery 2 days later and enjoyed the 50 mile drive back home. Certainly would recommend the company and special thanks to Adrian and Paul for their great service.