EmerdencyReviews 

513
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent service and professional staff. Customers found the booking process easy and uncomplicated, allowing them to secure appointments quickly, even for urgent needs. Many appreciated the clear explanations from dentists, who made them feel comfortable and at ease during procedures, often rebuilding teeth effectively. However, some people mentioned that while prices were generally clear, they could be more expensive than NHS options, and in a few instances, some felt they were charged extra without clear justification.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease of finding same-day appointments for... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, quick, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the costs reasonable and transparent,... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process worked really well. Needed a tooth extraction urgently and my own dentist had no availability. Checked the Emerdency site and there were several dentists near me with same-day availability... See more

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(513)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As an British expat visiting family in…

As an British expat visiting family in England, I was so relieved to be able to get prompt attention for my dental emergency through this website. I booked a next day appointment with an excellent dentist nearby (Dr Fatima Maseera at Derby Dental Care) I had a check up, xray, antibiotics, then another later review and extraction. The cost was extremely reasonable and the care superb. I thoroughly recommend this service.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I was able to book a appointment for…

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist explained everything to me clearly without any complicated jargon
Would highly recommend.
Many thanks for your help

8 June 2026
Unprompted review
Rated 5 out of 5 stars

After being in pain for several days I…

After being in pain for several days I received an appointment within a day. I am now pain free and booked in for further treatment. The service I received from Mr Ali and his staff was very polite, friendly and professional. Would highly recommend this dental practice.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Booking an appointment with Emerdency…

Booking an appointment with Emerdency was so easy, it was such a relief to find a dentist that was open at the weekend. The staff were lovely and I would have no hesitation in using them again or recommending them to family and friends.

24 April 2026
Rated 5 out of 5 stars

The Dental Wellness Centre

Was seen within an hour of booking the appointment. Very professional service and the staff were caring. They were able to dispense antibiotics so I didn't need to find a pharmacy open on a Sunday. Brilliant!!!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, the booking process was fast and simple, service was excellently delivered.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy…

Easy to book on a Sunday when I really needed relief from a chipped tooth. Friendly dentist. 100% recommend.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

After calling 111 in the middle of the…

After calling 111 in the middle of the night on Saturday, I tried to get an emergency appointment with the local dentists they suggested with no luck. I came across Emerdency after a google search. I checked their reviews and was impressed. I was in agony so decided to book a slot on their website with the nearest practice to me, which was 1 1/2 hours away from where I live, I was desperate. From speaking to the receptionist on the phone, to arriving and being greeted by the dental nurse, my experience was fantastic. The dentist explained my options and talked me through each step to keep me reassured and informed. I decided on root canal instead of extraction and I cannot fault my experience from start to finish. Highly recommend using this dentist practice. Thank you so much for helping me when I was in so pain.

22 March 2026
Unprompted review

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