Emerdency Reviews 

518
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, friendly, and empathetic staff, who often make nervous patients feel at ease by clearly explaining treatments. The booking process is frequently described as quick, easy, and user-friendly, allowing many to secure same-day or next-day appointments, even for emergencies. People appreciate the prompt availability and smooth overall experience. However, some people mentioned that services could be expensive, with a few reporting unexpected charges or difficulty finding clear price information.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and speed of securing appointments,... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness, professionalism,... See more

Booking process

Customers consistently report positive experiences with the booking process, finding it easy and... See more

Price

Consumers express satisfaction with the pricing, often noting that costs were reasonable and transparent,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an emergency appointment on the Sunday was so relieved. The staff were all very friendly and Dr Kauser Zafar was so kind and patient with a nervous person. The extraction was not straight forwa... See more

Rated 5 out of 5 stars

This practice was exceptional from the start. Quick appointment. I arrived an hour early and was seen straight away. Dr. Hasnet Rasu explained what treatment was needed, showed me the X-ray and explai... See more

Rated 5 out of 5 stars

Booked online, which was very easy to do, in the early hours of Christmas day morning as I was in extreme pain and on holiday in the area. Arrived at Rainworth Dental Care where Dr Rey and all his sta... See more

Rated 5 out of 5 stars

I was able to book a appointment for the next day having been in pain over the weekend. The booking process was easy and uncomplicated, upon arrival all the staff were helpful and polite the dentist... See more


Company details

  1. Emergency Dental Service
  2. Dentist

Written by the company

Emerdency helps people across the UK secure urgent dental care quickly and with confidence. More than 42,500 appointments have been booked through our platform to date. Search trusted local dentists, read genuine reviews and book in minutes. Enter your postcode to see real time availability for same day and next day appointments, with prices shown clearly before you confirm. Whether you have toothache, a broken tooth, swelling, infection, a lost filling or crown, wisdom tooth pain or need a root canal or an extraction, we connect you to experienced clinicians for prompt care. Emerdency makes it simple to find appointments across the UK, with clear pricing and friendly support from a team that understands dental emergencies. Patients choose us for fast access, transparent information and dependable service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

518 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(518)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had quite awful toothache which…

I had quite awful toothache which started on a Friday evening and got unbearable as the evening progressed. Why oh why does this happen when most dental surgeries are closed for the weekend? I was aware of Emerdency and a call secured an emergency appointment. A half hour later I was absolutely pain free. Quite a remarkable service ran by experienced and highly qualified staff. Reasonable rates and recommended highly.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Great urgent dentist

Not registered here but had an urgent appointment on a Sunday afternoon as my dentist was closed. Dentist was very friendly and helpful. Would recommend.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website, clear appointment times and locations given to choose from. Would recommend and use again but hopefully won't have to!

4 May 2025
Rated 3 out of 5 stars

Emergency appointment

Managed to get an appointment straighaway. Dentist was superb and very efficient. My only grievance is that costs are not made clear. The 49 pound thought included a semi permemant filling when called dentist they confirmed this. So was not made clear that you still have to pay dentist costs when your there. Which is fine as needed appointment but be good for that to be clear on the website. Which is not.

27 May 2025

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