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Rated 4 out of 5 stars

Order number #546642. As an avid camper, hiker, and outdoor enthusiast, i am always on the lookout for gears that can make my adventures easier, so when I came acrss an ad for this handheld torch, whi... See more

Rated 1 out of 5 stars

If I could give it ZERO reviews, I would.. Terrible and slow. Either gives false communication or ignores communications and products go missing. If you’re a business needing a courier, don’t use... See more

Rated 1 out of 5 stars

Don't trust this service at all. They are liars and thieves. I purchased two items and was given a tracking number. Six days after the packages were sent, they were marked as delivered. When I contact... See more

Rated 4 out of 5 stars

Sorry for the delay. I should've posted this review ages ago. Thanks for the reminder, emega :) the brushes arrived about a month ago in two separate boxes. A bit weird but go on. I do have some conce... See more

2.7

Poor

TrustScore 2.5 out of 5

32 reviews

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2.7

All reviews

(32)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick shipping**

The DIY Hot Sauce Kit arrived safe and sound after just two days in transit. I felt like I paid for express, even though shipping was free thanks to the eMEGA rewards free trial. Honestly thought my order might not get much priority because of that, but I was pleansantly surprised. Also, big thanks for the top-notch packaging! Everything was well-protected, and the kit arrived without a dent. Can't wait to give the hot sauce a go! *fingers crossed it turns out great*

30 June 2025
Unprompted review
Rated 4 out of 5 stars

Carhartt Chore Coat Dog Vest, Premium Vest for Dogs

Cheers for the speedy delivery, emega 👍 I didn't expect it so soon. Lol. Bit pricey, but it's a ripper. Fits my dog Frankie boy perfectly. The material's pretty sturdy, like the coats people wear. Easy to chuck on with the velcro straps, and it stays put. Thank you. I’ll be ordering some beef jerky from your site soon. Happy as!!! 🐾

13 June 2025
Rated 4 out of 5 stars

Refunded for damaged stocks

Thanks for the quick shipping for order #547171. I was a bit disappointed though! I ordered three adventure kits but only got one. I was about to shoot you an email, but when I saw your earlier messages saying the other kits were damaged and that you've refunded me for the ones you couldn't send. Cheers for sorting that out.

3 June 2025
Unprompted review
Rated 3 out of 5 stars

Refunded by eMega

I don't really check my emails that often, so when I finally had a look, I was a bit thrown off seeing a few messages from eMega. Turns out they'd contacted me a couple of times asking for an alternative address, since apparently their courier could not deliver to mine which I found a bit dodgy, to be honest, because I've had heaps of other parcels delivered here with no dramas. Looks like I ended up getting a refund since I didn't get back to them in time. Still, props to them for being upfront about it. Good customer service in the end. Appreciate the honesty :) Hopefully they consider switching to a better courier in the future like Australia Post or Aramex so more people can actually receive their orders.

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Wrong listing!!!

I ordered two packs of the wag veal tendons dog treats that were listed as 750g from their website and they arrived so fast but to my horror, each pack were only 200g. I reached out to them to inform them this mistake and they said it was due to a technical glitch that showed the listing for 750g when it was in fact, 200g only. They offered full refund which I accepted because as per the law, we are entitled to a full refund if the item is not as described. I am thankful they took responsibility for the mistake. I ordered in good faith, it was a bit let down, but thankful for their help regardless.

16 May 2025
Rated 1 out of 5 stars

I ordered a gift for mothers day

Order DP2479300
I ordered a gift for mothers day, that was shipped on 5th May, as of 14th May it is still in transit from Sydney to Nth NSW. This is ridiculous, the tracking is not up to date. Don't deal with this company

5 May 2025
Unprompted review
Rated 4 out of 5 stars

Wuben L1

Order number #546642. As an avid camper, hiker, and outdoor enthusiast, i am always on the lookout for gears that can make my adventures easier, so when I came acrss an ad for this handheld torch, which claimed to be waterproof and capable of running for up to 90 hours, I had to give ut a try. Who doesn't love a good deal?! Anyway, it arrived on April 30th, and I made sure to test it before posting my review. So far, it lived up to my expectations! However, if you want it to last the full 90 hours, it need to be on low mode. On hygher settings, I think it would only last a few hours at best. The torch also came with a couple of accessories, including a charging cable. Thanks heaps

27 April 2025
Rated 4 out of 5 stars

Recently bought a logitech camera here…

Recently bought a logitech camera here for 98.17$ to start my work-from-home journey, and I was absolutely blown away by how quickly it arrived, especially since I only paid for flat-rate shipping for about 3.99$, not express which is around 9$!! The only downside was that the box was a bit deformed when it arrived, but luckily, the camera itself wasn’t affected.. ☹ also camera quality is great compared to my previous one which was grainy! A must buy! I’ll dfinitely be buying from here again. Once I get paid by my first client, I’ll be grabbing a new headset as well. Cheeeers!!!

12 April 2025
Rated 1 out of 5 stars

Bought 10 packs of loose leaf tea

Bought 10 packs of loose leaf tea. Postage was $3.99. Order went through. Then they contacted me to inform me that their courier couldn’t deliver the package to my address and they needed an additional $10.23 to ensure delivery. They said 3-5 business days. That was on 17 January. It arrived 6 February. Ridiculous. Turns out wasn’t despatched until a week after ordering. When it did eventually arrive, it was delivered in an Amazon box with Amazon receipt. It was also delivered by Australian Post, so the courier story is a blatant lie. I contacted Amazon as I have an Amazon account, and customer service told me that the Order ID number didn’t match my account! They have obviously used someone else’s account! Amazon informed me they would investigate. When the package finally arrived, there were only 6 packs instead of 10. Now when they packaged it up for despatch, they would have known that they were 4 short but didn’t hear a word from them. Had to open the package to discover that. They are a scam. Do not under any circumstance buy from this company. I am disputing transactions through my bank and reporting them to the ACCC. Total scam. Stay away.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

There is no address on this business l…

There is no address on this business l wanted to pick up product when l saw PO box Enfield it’s near my place. They said no pickup. Doesn’t seem like a decent company. Than l read scam reviews, it makes sense to have no address no phone number only info email.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent.

Bought 4 kids cameras from eMega as a marketplace seller on another site. 4 incorrect items were delivered in an Amazon package, then on contacting eMega I was asked to return the incorrect items for a refund. So let me get this right…. Not only did I not get the item I ordered, I now have my money held ransom until I return their mistake to the post office. No mention of delivering the items that I’d actually ordered.
You guessed it…. Returned the parcel and NO REFUND. Plenty of replies and apologies from eMega, but no refund.
FRAUD FRAUD SCAM SCAM STAY AWAY

16 December 2024
Unprompted review
Rated 1 out of 5 stars

eMega, paid no goods arrived, no response

Hello Support,
I have not received a tracking number for order #544163. Paid and no goods arrived, no response to contact. No phone number, every thing you read is true. Should be drummed out of Australia.

11 December 2024
Unprompted review

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