eM Client Reviews 12,271

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's user-friendliness, noting its ease of setup and configuration, and its ability to manage multiple email accounts efficiently. Many appreciate its comprehensive features, including excellent organizational tools, customization options, and robust integration capabilities, often finding it a superior alternative to other email clients. However, some customers also noted occasional issues with the app, such as slow performance, difficulties with search functionality, and problems with specific features like printing emails or managing contacts. A few users experienced glitches with email synchronization, attachment rejections, or inconsistencies in text formatting and keyboard shortcuts.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting its efficiency, stability,... See more

Application

People report ambiguous experiences with the app. While many praise its user-friendly interface, integration... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised its design, features, and... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as an excellent, stable, and... See more

Customer communications

Users describe ambiguous interactions with contact features. Some reviewers appreciate the compatibility with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The email and calendars are great and easy to use. The new "other" tab is useful and while I didn't appreciate it at first it's a good way to get spam out of sight without creating rules that conflict... See more

Company replied

Rated 4 out of 5 stars

It truly is the best integrated email platform on the market that no one knows about. On a Mac, it allows me to have all my email accounts in one place and offers excellent organization tools and cust... See more

Rated 4 out of 5 stars

Mostly ok. Feature set exceeds my needs. I did experience an issue in printing an email out of a conversation to pdf on iOS and iPadOS. hit print. Then expand the preview to save as pdf. The doc... See more

Company replied

Rated 4 out of 5 stars

Pros and cons... Might be an issue of my email provider but calendars and appointments are not very easy to update/ cancel, the time zone is not working properly and can be messy to use with Teams. Al... See more

Company replied


Company details

  1. Software Company

About eM Client

Written by the company

Boost your email

eM Client is a powerful email client for Windows and macOS, with a clean interface and features that will skyrocket your productivity.

eM Client also offers calendar, tasks, contacts, notes, and chat.

It's a user-friendly replacement for existing email clients with unmatched compatibility.

For professionals and home users alike.



🔸 Super simple setup
🔸 Message encryption
🔸 Fully customizable interface
🔸 Instant translation of emails
🔸 Watch for Reply and Snooze function
🔸 Advanced attachments management


Money-back guarantee

We offer a 30-day money-back guarantee!

In addition to our free 30-day trial, we also offer a 30-day money back guarantee. If for any reason you're unsatisfied with your purchase and you would like a full refund, please submit a request within 30 days of your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 99% of negative reviews

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Rated 3 out of 5 stars

It's kinda buggy

It's kinda buggy. For example I can't get it to consistently order messages in a mailbox - I want it oldest to newest and it either ignores it or reverts it later.

The keyboard shortcuts I really don't get - too many times I've accidentally tapped a letter on the keyboard and the message vanishes - it's not in Trash, or Spam ... and Control-Z doesn't undo the change.

Just feels like the user experience is all over the place.

Sorry ... you did ask !

Best,
Gerry.

15 April 2026
eM Client logo

Reply from eM Client

Hi Gerry, thank you for your review.
We're sorry to hear your experience with the app hasn't been smooth.

If the sorting feature isn't working for you as expected, please reach out to our support team at support.emclient.com and let us know which folder it happens with and whether it happens after the app restart or after switching between folders as well. If possible, please share with us a screen recording of the issue. Thank you!

Regarding shortcuts: you can actually change or disable existing shortcuts if they don't work for you. Go to Settings > General > Shortcuts.
Click on the shortcut you want to edit, and you'll see a field at the bottom. Either press the new shortcut you want to use instead or click the X icon that will appear on the right side of the field; click it to clear the shortcut and save your changes. This means the shortcut will be empty and won't be usable. If you need further assistance with this (or anything else), please mention it as well when you contact us.

Rated 4 out of 5 stars

18 Hour Snooze Option in Calendar

While a Custom Snooze time might be helpful, I would like to explain more fully why an 18 hour Snooze Option is an ideal option.

I use Snooze as a reminder system. I often reset Snooze for the following day, day after day, until that even occurs or that task is competed. This is a chaotic system if I get reminders all day long. This morning, for example, I have received about eight reminders over the past two hours. They disrupt my concentration. However, when I had the 18 Hour Snooze Option that rarely happened. I will attempt to explain why.

Like many people, I presume, I add events to my Calendar all day long. I begin my mornings by reviewing what I meetings or appointments I have and what I have to to accomplish that day. I also look ahead to next couple of days. Reminders are an important part of this daily ritual. It is extremely helpful if all of my Reminders appear all at once first thing in the morning. I will delete a few, and Snooze most until the following day.

With the 18 hour Snooze Option this worked exceedingly well. All morning long, when I get a random reminder (random because of the time of day when it was first created) I snooze it for 18 hours. That means that it will re-reappear sometime between midnight and when I turn on my computer in the morning. Almost all of my Reminders will appear at the same time. Without the 18 hour Snooze, this is difficult to accomplish. If I snooze for 12 hours, I start getting random reminders appearing in the evening when I do not want to be bothered with them. To avoid this, in the morning I usually snooze Reminders for 4 hours and then again for 12 hours so that they will appear together in the morning. However, when I do that I get the 4 hour Snooze reminders randomly all afternoon. It is disruptive.

With the 18 hour Snooze Option I can Snooze Reminders all morning long, and they will all appear at the same time in the morning when I turn on my computer. In the afternoon, I Snooze Reminds for 12 hours and they will also all appear at the same time the next morning when I turn on my computer.

Without the 18 hour Snooze Option, the Reminder system is becoming dysfunctional for me to use.

A Custom Snooze time might be helpful, but only because I will almost always choose 16 hours. Please return the 16 hour Snooze Option.

14 April 2026
eM Client logo

Reply from eM Client

Hi, thank you for your review.

Best chance to get an idea considered is our Sleekplan - make sure to post your feature request for 18-hour Snooze for reminders there, so other users can add their vote as well. This helps our developers prioritize improvements for future updates: https://emclient.sleekplan.app. Thank you!

Rated 3 out of 5 stars

The application is working slow

The application is working slow
Can't open The attachments quickly
There is not possiblity to make rules as same as outlook.

14 April 2026
eM Client logo

Reply from eM Client

Hi Selim, thank you for your review.
We're sorry to hear your experience with the app hasn't been smooth.

Opening attachments shouldn't take long. Do you download them for offline use? If not, the app needs to reconnect to the server to download the file first which can cause the delay if the server is slow.
Go to Menu>Accounts>IMAP/EWS tab>Sync Options and enable "Automatically download messages for offline use and search" with "Full messages with attachments." This way eM Client will download the files in the background and start opening them as soon as you click. If the issue persists, please contact our support team with more details.

If the app is running slowly in general, we will need more details for troubleshooting - reach out to us at info@emclient.com and include more information about the issue, including your OS version and app version and our team will be happy to assist you.

Regarding Rules, our design is different but we do have a lot of the same options - please mention the rule you had trouble creating to our support team so we can provide advice. If the rule really cannot be created, then don't worry - we plan a big redesign and more options in the upcoming eM Client 11, which should make working with Rules more convenient.

Rated 3 out of 5 stars

MacOs notifications serious error!!

The application is working good so far but there is a major error regarding MacOs notifications;
When I receive an email, and I get a pop-up notification for the incoming email, when I click on the "X" mark to close the notification, it deletes the incoming email!!
If the notification is a group of 3 or 4 emails, when I click the X button it deletes all of them!!!
You should fix that, because it is very important!!
When you fix it, it will definitely get a 5 star rating!
Thank you!

Update 15/04/26:
Thank you for your reply!
I am 100% sure that closing the notification moves the incoming email to the Trash! It has happened several times and I have done a lot of tests, chaning the settings both in the app and MacOs System settings in notofication center.
As you can see in this forum, the same problem has been reported by other users:
forum[dot]emclient[dot]com, subject "macOS notification deletes mail"
Today (April 15th) I got a notification to update the app. I updated it and the behavior changed! When I click the X on notification email, it does not delete the incoming email, but it behaves like when I chose Reply!!
It shoud close the notification and leave the email's status to unread.
I will leave the 3 star review for now and when you fix that issue too, you will get a 5 star review from me!

Thanks again!

14 April 2026
eM Client logo

Reply from eM Client

Hi Nikos, thank you for your review.
We're sorry to hear you've had issues with the app.

Closing notification will not delete the incoming email, and definitely not full groups, it only closes the notification itself. Have you tried searching for these emails in other folders?

We'd be happy to assist you with troubleshooting this if you reach out to us at info@emclient.com with more details, including your OS version and app version. Thank you!

Update: We were able to reproduce the issue on our side and we are working on a fix. For future bug reports or help with troubleshooting issues, please make sure to contact us at info@emclient.com. Thank you!

Rated 4 out of 5 stars

It was easy to set up and intuitive

It was easy to set up and intuitive. It has limited applications, but does enough to accomplish my objectives. I would pay for subscription if it could offer more features to improve interoperability. Outlook used to be great but that was over 10 years ago. Not sure why they get worse every year. Appreciate the support

13 April 2026
Rated 4 out of 5 stars

it's extremally good but when i have…

it's extremally good but when i have alarm when it's try to think but have internet issue after it's try and pass still error founded i must click on eg

13 April 2026
eM Client logo

Reply from eM Client

Hi Hassan, thank you for your review.
We're happy to hear you like the app.

If you're having an issue with the app, please reach out to us at info@emclient.com and include your OS version, app version and your Operations log - go to Menu>Operations>Log>Copy log. Then paste the log into a blank .txt file and share it with us. Thank you!

Rated 5 out of 5 stars

actually I have had good luck with em…

actually I have had good luck with em client I don't have good eyes so everything is a challenge. fortunately i can figure out most things. sometimes i need my grand daughter to help. i did notice that i do send the same message and i print it out big. the message goes sometimes at 20 font and some time at 12 font. i dont know if thats you or if its my computer. i think its my conputer thanks for what you do. john colantoni

12 April 2026
Rated 2 out of 5 stars

limited font

TBH i am not using eM for one reason, my company has set "Calibri Light" size 12 as default font to used on all outgoing emails, however i could only find "Calibri" font in eM font list.

29 March 2026
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Reply from eM Client

Hi, thank you for your review.

To set Calibri Light as the default font for your outgoing emails, go to Settings, then Mail, and select Compose.
In the Preferred Style click SELECT and then choose "Calibri" for the main Font and "Light" for the Font style. Remember to save your changes.

If you need any more help, feel free to contact us at info@emclient.com.

Rated 3 out of 5 stars

Ok for everyday use

I used the free version of eM Client. I like the stability and the wealth of features and the availability on several platforms. On the other hand there are a few missing features I use on other mail platforms. I would recommend it for everyday use and also for advanced users. The latter however would have get a paid license.

12 April 2026
eM Client logo

Reply from eM Client

Hi Harry, thank you for your review.

Are there any specific features that you are missing? Please don't hesitate to post your ideas on our Sleekplan with more details. You can also add your vote to existing feature requests. This helps our developers prioritize improvements for future updates: https://emclient.sleekplan.app

Rated 5 out of 5 stars

eM Client — Fast, Reliable, and All-in-One Email Solution

The email client eM Client left a very positive impression.

It’s a truly user-friendly and well-designed application: the interface is clean and intuitive, so you don’t need much time to get used to it. It works fast and reliably—even with a large number of emails, there are no lags or freezes.

Notifications are another strong point: they are timely and accurate, so you never miss anything important.

A big advantage is that everything is integrated into one app: email, calendar, contacts, and tasks. There’s no need to switch between different services—everything you need is in one place, making your workflow much more convenient and efficient.

Overall, it’s an excellent choice for anyone who values simplicity, speed, and all-in-one functionality.

12 April 2026
Rated 5 out of 5 stars

eM Client is worth a try!

I've been using eM Client for about 6-8 months now, and have been pleased with all that is offered with the free version. I don't consider myself a power user, so my viewpoint may not carry a lot of weight with those of you looking for technical details, but for the average user, if you are looking to replace your current email client, you should give eM Client a look.

28 March 2026
Rated 5 out of 5 stars

I have been an eM Client for many years…

I have been an eM Client for many years now, it performs all the functions I require consolidating 3 separate email accounts in a convenient and usable form. The daily backup to my cloud provides reassurance as well. The product is stable and user friendly and I would be lost without it.

11 April 2026
Rated 5 out of 5 stars

Compare to other email programs your's…

Compare to other email programs your's is the best. Even Microsoft outlook sucks compared to eM client.
One would think microsoft would be good cause everyone uses there operating system.
Thank you for a good program. Not please don't rase the price because of my coment.

10 April 2026

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