eM Client Reviews 12,274

Reply from eM Client

Mar 19, 2026

Hello Aknouche, thank you for your review.

eM Client does not impose any limits on your mailbox. What you’re describing sounds like your provider may be limiting storage for your inbox on their server, and once it's full, it will not accept any new messages. There are few ways to solve this.

You can set up your account as POP instead of IMAP and set eM Client to delete the messages on the server after they are downloaded. This way, the space on the server is cleared automatically, but you keep your message history locally in eM Client.
You can set up your account anew via menu>Accounts, Add account > use the Mail>Other option to choose POP setup instead of IMAP. If you need further advice, reach out to info@emclient.com

Or you can keep your current setup, but set up rules to move your messages automatically to Local folders (Menu>Rules) or you can set up Automatic Archiving (Menu>Settings>Mail>Automatic Archiving) which would move messages from your account based on how old the messages are.

Read about Local folders here: https://www.emclient.com/blog/em-client-local-folders-643

If you need any further advice, don't hesitate to reach out to our team for help.

Reply from eM Client

Apr 2, 2026

Hi James, thank you for your review.

Even without Thread view, you can delete single messages from a Conversation. Just use the context menu button in the message's header > Delete or right-click the message and select "Delete" from the drop-down menu.

If you need further assistance, please reach out to us at info@emclient.com.

Reply from eM Client

Apr 2, 2026

Hi Pierre-Yves, thank you for your review.

LDAP support has been requested on our Sleekplan, so make sure to add your vote: https://emclient.sleekplan.app/feedback/197231

Regarding proxy configuration: when a proxy is configured in Windows, we will use it for HTTP and HTTPS requests. We only support proxies that require no authentication or Windows authentication. There is also a request for a more integrated support of proxies here: https://emclient.sleekplan.app/feedback/171091. If this is not what you had in mind, feel free to post your idea on our Sleekplan with more details.

We are constantly working on improving the performance - you can speed up opening your emails by disabling the fade-in animation - go to Settings>Mail>Read> and untick the "Enable fade-in animation when opening messages" option. If the issues persist, please don't hesitate to reach out to us via support.emclient.com and include your OS version and app version.

You can change the way conversations are sorted in Settings>Mail>Conversations>Preferences by changing the order of participants to "From latest to oldest".

Reply from eM Client

Mar 18, 2026

Hi Adam, thank you for your feedback.
We are sorry to hear you haven't had a good experience with the app.

The app shouldn’t delete its database randomly, and when database corruption occurs (often from improper shutdowns), the built-in repair kicks in automatically the next time it's open to fix it and get you back up quickly. Have you perhaps changed your storage location or disconnected a drive where the data was stored?

For troubleshooting, our public forum, VIP support, and email support are available, all explained here: https://www.emclient.com/support.

If you decide to give the app another try, please reach out to info@emclient.com with more details about the issues, including your OS version, app version, and any error messages you’ve seen, so we can provide help.

Reply from eM Client

Apr 2, 2026

Hi Chris, thank you for your review.

Whether .exe files require a double-click or a single-click to launch depends on your system settings. We haven’t seen errors reported on this, but if your setting is single-click and the app still needs a double-click to start, please reach out to us at info@emclient.com.

The app startup time should take a couple of seconds, but it can depend on the device used, other installed apps, and the number of accounts in eM Client. Some security apps can slow down the startup as well. We would be happy to assist you in troubleshooting this issue if you contact our support team and share how long the startup takes, the type and number of email accounts you are using. Thank you!

Reply from eM Client

Mar 17, 2026

Hi Mark, thank you for your review.

If you're being repeatedly prompted for a password, it might be caused by various issues: an authentication error, the password might be incorrect, or outdated, etc. Sometimes it's security apps blocking the connection (antivirus, firewall, VPN) - please add eM Client as an exception in those apps, and for VPN apps, make sure you use split-tunneling.

Please reach out to us at info@emclient.com with more details - your OS version, app version, which provider's accounts are affected, and any error messages you might be seeing in Menu>Operations>Log. Our team will then request further diagnostic logs to help you troubleshoot. Thank you!

Reply from eM Client

Apr 2, 2026

Hi Jay, thank you for your review.
Problems with the Search feature can often be due to the server-side search being enabled, since not all providers have the same search options as eM Client. Please try disabling it by unchecking the "Use server search if available" option in the Search bar drop-down menu. At the same time, we suggest enabling the download for offline use (Menu>Accounts>IMAP/EWS tab>Sync Options). This way your messages are downloaded fully in the background and the more detailed local search can give you better results.
We also have a more detailed article on Search here: https://www.emclient.com/blog/em-client-search--stop-scrolling--start-finding-756

If you're seeing a triangle icon next to one of your accounts, got to Menu>Operations>Log>Copy log. Then paste the log into a blank .txt file and share it with us at info@emclient.com. You can also mention the search issue, if it persists. Our team will be happy to assist you.