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Company details

  1. Catering Food and Drink Supplier
  2. Fast Food Restaurant
  3. Food and Beverage Consultant
  4. Software Company

Written by the company

EV -- an innovative software company in the food and drink catering industry.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Avoided disaster...I'm needing to sell…

Avoided disaster...I'm needing to sell my home and move back to Michigan...Originally received an offer that I accepted.. signed the document., and was getting ready to move..then noticed the document was not completly signed by them.
Couldn't get ahold of them. First thing that came to mind was getting screwed out of the agreed selling price
When I finally got a hold of them, they refused to sign.
It gave me the creeps then I fired them after talking with an attorney. BEWARE!

11 July 2025
Unprompted review
EV logo

Reply from EV

Scott-

It appears you left this review on the wrong companies page. We are not a home buying company. We also have no record of your name in any of our databases. Perhaps you meant to leave your review on Emberhomes.com, which is a home buying company? We are Emberhome.com.

Best of luck to you!

Rated 1 out of 5 stars

They r liars n cheaters they don't want…

They r liars n cheaters they don't want to buy ur home they want to sell the paper before closing believe all the bad reviews they r true it happened to me now they messed up my real closing they r horrible I reported them

29 April 2025
Unprompted review
EV logo

Reply from EV

Cheryl-

It appears you left this review on the wrong companies page. We are not a home buying company.

We also have no record of your name in any of our databases. Perhaps you meant to leave your review on Emberhomes.com, which is a home buying company?

We are Emberhome.com and specialize in vacation homes, not buying properties. Thanks!

Rated 1 out of 5 stars

Ridiculous overpriced fractional 2nd…

Ridiculous overpriced fractional 2nd home ownership.
Their prices make zero financial sense.

1 June 2025
Unprompted review
EV logo

Reply from EV

Hi Perry- I am sorry but we have no record of doing business with you. If we are mistaken or there is other questions we can address please feel free to reach out to us at info@emberhome.com

Best,

Ember Team

Rated 1 out of 5 stars

Began this process in March 2025

Began this process in March 2025. They are in breach of contract. The contract price was 65k and with closing on 5/12/2025. Now a week to go and they offer 35k. Meanwhile plans have been made, dr. appts, our whole lives have been turned upside down. AVOID COMPLETELY. They will take advantage of senior citizens and not blink an eye.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!!!!

I started out talking with Saxton Schmizt over selling our home and property to Ember Homes,I was offered $88,700,which I didn't agree on,but I thought about it for a couple days,and got back to Saxton and let him know I had to atleast get $90,000 out of it.so he talked it over with his supervisor, team members etc.and got back to me with yes they would pay $90.000,but that would be as much as they could go,I said that's fine,we areokay with $90.000,so he tells me k ow will be sending a contract for us to sign,which we did,I had to send in pics of inside and outside of our home,which I did,and we had the date as April 1st for closing,and I recieved a call the would need more time,so went to May 1st,from that point on didn't hear from them but may e twice,so I text,with no reply acouple different times,and I ended up calling today because haven't heard from anyone,I ask how they went about paying us,because tomorrow was supposed to be the closing day,and a woman by the Belle,informed me that they was going to be able to continue with the purchase,never bothered to text,email or call me and let me k ow anything even remotely close to something like that going on,I been staying up late,getting up early getting everything we own packed up to be out of our home tomorrow we have been giving cars and several other things away instead of selling like we planned,due to being made to believe we would be closing on our home with them tomorrow May 1st 2025,How we was done was so uncalled for very
unporfessional,not to mention the loss we took thinking we had to have everything out by today,I've never been treated so disrespectful by anyone,let alone a place of bussiness,in my life,I wouldn't recommend Ember Homes to anyone,because they can't be trusted,that's forsure!,they will cost you money,you never would of had to spend if not for them,and the stress ,anxiety and just beyond upset,is unreal,we are on a fixed income as it is,and for a company to cause someone to loss money, on hiring help,paying for gas for 3 trucks,paying to have things hauled off,and that's just part of it,it's pathetic,and right now with the cost of everything, all they did was out us in a hole,that right now I don't know if we can even start to get out of!!!! ,extremely upset!!!!!

30 April 2025
Unprompted review
EV logo

Reply from EV

Mae-

It appears you left this review on the wrong companies page. We are not a home buying company, nor do we have or ever had any employees names work for us that you mentioned.

We also have no record of your name in any of our databases. Perhaps you meant to leave your review on Emberhomes.com, which is a home buying company?

We are Emberhome.com and specialize in vacation homes, not buying properties.

Thanks!

Rated 1 out of 5 stars

Total disrespect and communication

Total disrespect and communication. 💯. I believe you are fake and unprofessional.

3 September 2024
Unprompted review
EV logo

Reply from EV

Drew- Unfortunately we do not have you in our system as a customer of ours, or having ever interacted with our company. It appears you have left a review on the wrong companies page. We do wish you the best!

Rated 5 out of 5 stars

We love, love our Ember!

We love, love our Ember! It has become our go-to spot for family getaways and celebrations, and our kids are ALWAYS asking when we are going back (and their friends are too!).

We’ve used it for everything from quiet weekends with just the family to fun getaways with friends, big reunions with extended family, and even girls’ trips.

The best part is that while it feels like our dream home when we’re there, we don't have to think about it at all when we’re not. No maintenance or worries—everything is always ready for us to just show up and enjoy.

We’ve made so many special memories and celebrated countless moments together at our Ember home. We couldn’t be happier with our decision to own one—it’s truly our happy place!

27 June 2024
Rated 5 out of 5 stars

Seamless and Efficient

Our experience with both the purchase and sell process seamless and efficient! The Ember team was great to work with throughout. A+

17 June 2024
EV logo

Reply from EV

Marc - We are so glad to hear the whole process has been enjoyable and easy. Our mission is to take the friction and pain out of vacation home ownership!

Rated 5 out of 5 stars

We've owned shares in two Ember…

We've owned shares in two Ember properties. We've sold them at different times. We've upgraded once -- and now we are about to purchase our 3rd share in a new Ember property. We just love it. It's been easy to sell and buy. It's night and day difference from an AirBnB, which is how we used to vacation. Now we hope to always own an Ember property because it's so much better for our family than renting or owning an entire home outright.

26 June 2024
Unprompted review
EV logo

Reply from EV

Kurt - We are delighted to hear about your positive experiences with Ember. Owning shares in multiple Ember properties and deciding to purchase your third share is the highest compliment we could receive.

It's wonderful to know that buying and selling shares has been easy for you and that you've found upgrading to be a smooth process. We’re thrilled that Ember has become such an integral part of your family's vacations, offering a superior experience compared to renting through Airbnb or owning an entire home outright.

We look forward to continuing to provide you with exceptional service and beautiful homes where you can create lasting memories with your family!

Rated 5 out of 5 stars

We love Ember!

Ember has been incredibly easy to work with. The home is always beautiful, spotless, and ready for us when we vacation there. Questions are answered quickly and any issues we’ve ever faced have been remedied immediately. We have so many amazing memories with our family at our Ember property!

17 April 2024
EV logo

Reply from EV

Theresa - We’re thrilled to hear that working with Ember has been incredibly easy for you. Knowing that the home is always beautiful, spotless, and ready for your arrival is exactly the experience we aim to provide.

Creating amazing memories with your family at your Ember property is what it’s all about, and we’re honored to be a part of those special moments.

We look forward to continuing to serve you and helping you create more unforgettable memories in the future!

Rated 4 out of 5 stars

House was clean and ready for us

House was clean and ready for us. We did ask if we could check-in early and never heard back from our concierge.

30 May 2024
EV logo

Reply from EV

Carrie - Thanks for leaving your review and providing feedback for our team. A representative from our team has reached out to you to offer our apologies and ensure it does not happen again. We always strive to create the best experiences for our owners and their guest while they stay in their homes. We look forward to serving you the next time you stay and meeting your expectations.

Rated 5 out of 5 stars

Dream vacation home

Exceptional build and design with extremely simple and easy accessibility. Best vacation home opportunity I’ve ever seen or experienced. Thank you Ember!

7 June 2024
EV logo

Reply from EV

Rob - We are delighted to hear that you appreciate the build and design of our properties, as well as the simple and easy accessibility. It’s incredibly rewarding to know that Ember has provided you with the best vacation home opportunity you’ve ever experienced.

Your kind words inspire us to continue delivering top-notch experiences for all our guests. We’re grateful for your support and look forward to welcoming you back to another memorable stay with Ember.

Rated 5 out of 5 stars

Ember has been amazing!

Ember has been amazing!! Super clean and everything always works great. The best part is it always feels like our home away from home.

6 June 2024
EV logo

Reply from EV

Scott - We are thrilled to hear that your experience with Ember has been amazing. Maintaining a super clean environment and ensuring everything works perfectly are top priorities for us, so it’s fantastic to know we’ve met your expectations.

The best part for us is knowing that you feel like Ember is your home away from home. Creating a warm and welcoming atmosphere for our guests is what we strive for, and your feedback lets us know we’re on the right track.

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

An amazing opportunity to own a…

An amazing opportunity to own a vacation home. Hope to purchase more shares in the future!

7 June 2024
EV logo

Reply from EV

We are so glad that your experience with Ember has been a great one. We love when owners come back and buy more ownership shares as their love for creating experiences through Ember grows.

Rated 5 out of 5 stars

It's the overall value that makes Ember…

It's the overall value that makes Ember different. Reasonable monthly fees and transparent pricing coupled with excellent customer service.

7 June 2024
EV logo

Reply from EV

Thanks Patrick. We are so glad you have loved your time and experience with Ember so far. We look forward to helping you create more memorable experiences in your Ember home.

Rated 5 out of 5 stars

A great experience, time and time again

I wanted to take a moment to express my heartfelt gratitude for the exceptional care and attention to detail that Ember has shown in managing our property. Your dedication to maintaining the property and ensuring my homeowner experience is smooth and enjoyable has been commendable. The concierge service provided is of the highest quality and has made a significant difference in how we feel when we arrive and during our stay. Most importantly, I know that when I'm not at the property, others, as well as the property, are receiving the same care and concern! Thank you for your outstanding support and commitment to my family and me!

7 June 2024
EV logo

Reply from EV

Chris we are so happy you have loved your experience with Ember. It is creating lasting experiences for you and our other owners that motivates us to be our best. We look forward to creating more unforgettable experiences for you and your loved ones while you visit your incredible Ember home.

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