Craig came recommended. I wasn’t disappointed. He did a full service and found things that clearly had been missed by my existing annual contract. I will be transferring for all my heating and plumbin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used the very professional services of Embassy Gas many times over the years both for gas and plumbing. They are always extremely professional, knowledgeable and charge a fair price. We hi... See more
Craig was very personable and communicative, he talked me through what he was doing and why throughout each step of the service. It was also great to hear how his company look after and service their... See more
Thoroughly professional and friendly service. He checked I was happy with his Covid-19 measures before he came in (gloves, mask etc.) which I was. He put in the correct brackets and missing screws whi... See more
Company details
Written by the company
Delivering tailored facilities management and support service solutions within the local gas, electrical and central heating industry.
Contact info
Unit 2, Lindford Business Park, GU35 0FE, Lindford, United Kingdom
- 01420 558993
- helpdesk@embassygas.com
- embassygas.com
First rate service
Arrived on time as planned, did the job of annual service and left gas boiler in perfect order. Great job Thanks
9 August 2020
Unprompted review
Very friendly and efficient service
Very friendly and efficient service. Simple booking process.
9 August 2020
Unprompted review
Boiler service
Kept me informed from reminding to book, confirmation of my booking, reminder the day before, message when the engineer was on the way plus ability to track his journey progress. Also full explanation of what he had done and report emailed within 15 minutes
8 August 2020
Unprompted review
Contactless Quality
Lots of updates and reminders of the appointment. Update on arrival time and the engineer was exactly on time. Pleasant, respectful tradesman who told us of a non-critical issue and explained what it meant to us. Proof of service was emailed to us within 5 minutes for an excellent contactless experience.
8 August 2020
Unprompted review
Courteous and professional - boiler service
Courteous and professional. Many thanks Craig.
8 August 2020
Unprompted review
Excellent service, great engineer’s personality.
Excellent service arrived on time and appeared to service a lot more key points than had occurred in previous years. It certainly appeared 'good value for money'.
Cannot fault the engineer’s personality and work ethic.
Very Well Done.
8 August 2020
Unprompted review
Engineer was polite, punctual and efficient
Engineer was polite, well presented, arrived in the given time slot and was suitably masked etc. performed the boiler service efficiently
6 August 2020
Unprompted review
The engineer who called was polite,and…
The engineer who called was polite,and took care about covering the work tops before carrying out any work,it was left nice and tidy when he finished and gave a good explanation on the condition of the boiler.Thank you.
Regards.Ralph Smith.
6 August 2020
Unprompted review
Great service provided
Great service provided. Kept Up to date of engineers location etc.
Would definitely use them again
6 August 2020
Unprompted review
Embassy Gas boiler service
The whole process from booking a service to the service visit was easy and professionally done. Craig arrived on time, was polite and even told us our old boiler was good for a few more years at least. Very impressed.
5 August 2020
Unprompted review
Excellent booking process
Excellent booking process, follow up reminders, engineer's notification of arrival on the day and boiler service itself. Engineer extremely polite, professional and informative. Well done!
3 August 2020
Unprompted review
Craig was efficient and friendly
Craig was punctual and carried out the job efficiently. He explained everything well.
2 August 2020
Unprompted review
Very impressed
We had our first annual boiler service with Embassy this week and were very impressed with both the visit and the explanations we received - all in all, very different from our experience with our previous provider and much appreciated!
31 July 2020
Unprompted review
Very pleasant engineer
Very pleasant engineer with good knowledge about the company
31 July 2020
Unprompted review
Excellent service
Excellent service. Engineer was courteous and professional, arrived within the designated time and provided information throughout.
31 July 2020
Unprompted review
Excellent
i was kept informed of the time the engineer would arrive and he was bang on time. He explained exactly what he was going to do and how long it would take. He completed the job efficiently and cleared up after the work thoroughly. An excellent job completed by a very pleasant and efficient technician. Thank you.
30 July 2020
Unprompted review
An excellent service booking system
An excellent service booking system. Engineer was very efficient and extremely pleasant. COVID precautions were carried out to the letter. Very satisfied.
30 July 2020
Unprompted review
Very friendly and efficient.
30 July 2020
Unprompted review
Arrived on time left on time no mess
Arrived on time left on time no mess, no problems.
29 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.