The agent Amin, who reached out to me regarding the offer was great, he was persistent and patient during the calls. Brahim Titafi is a great adviser, he gave great advise and also paid attention to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
"Ruman Manchanda" our consulat from Embark explained and guided from beginning to end in the process of applying RESP for our kids. Her knowledge helped us a lot through the process. I would definitel... See more
Company replied
I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they wer... See more
Company replied
Great first experience thanks to Brahim Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about... See more
Company replied
Company details
Written by the company
Embark is Canada’s education savings and planning company. We aim to empower families and students, giving them the tools, technology and advice they need to navigate their post-secondary journey and build a registered education savings plan that's right for them. With over $6.4 billion in assets under management, the company manages over 600,000 RESPs for Canadians nationwide and is expected to help approximately 116,000 students through post-secondary school this year.
Contact info
50 Burnhamthorpe Road West, Suite 1000, L5B 4A5, Mississauga, Canada
- 1-800-363-7377
- contact@embark.ca
- embark.ca
3.9
Great
512 reviews
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They make your life difficult by not…
They make your life difficult by not releasing the funds when you request them. I am still in the process of getting my son's money back. ive sent the enrollment letter 10 times and they keep saying they need it again. Horrible. Big regret signing up with them
1 July 2025
Unprompted review
Reply from Embark
Hello Klodiana, we are sorry to hear that you feel this way. Please be advised that, as per the CRA's rule, if the beneficiary is enrolled as a part time student, Educational Assistance Payments (EAP) are limited to $4000 for every 13 weeks period of enrollment. Also, please note that the beneficiary is eligible to receive payment for up to 6 months after the end of their enrollment. Please feel free to call our toll-free number at 1-800-363-7377 for further assistance!
Embark is the way to go
Brahim Titafi was incredibly helpful in guiding me through the account-opening process. He was patient, professional, and made everything so easy to understand. Thanks to his excellent service, I had a smooth and stress-free experience. Highly recommend his assistance.
3 July 2025
Unprompted review
Reply from Embark
Thank you so much for sharing! We are so happy you had a stress-free experience with Brahim.
Complete & utter incompetence
Complete & utter incompetence.
Please avoid this company at all costs.
I am not able to review my daughter’s annual statement because we now live outside Canada. Ridiculous. Have you never dealt with customers moving from Canada.
And the customer service. Complete embarrassment. You really need to start from scratch.
3 July 2025
Unprompted review
Reply from Embark
Hello Gillian, thank you for expressing your concerns. Embark Student Corp takes customer satisfaction seriously and we are glad to hear from you. Someone from our Customer Care department will be reaching out to you.
Erika Quiroz did a fantastic job in…
Erika Quiroz did a fantastic job in making sure, I understand the plan and it the best one that suits to my preferences. Moreover, she make sure I got all the bonuses. I reschedule the meetings a couple of times but she always greet me with a big and warm smile. Overall, my experience with her was great. Would definitely recommend her and embark plans to my friends and family. Again thank you Erika for helping me out.
-Bhupinder Preet Kaur
1 July 2025
Unprompted review
Reply from Embark
Erika is fantastic! We are so happy she was able to assist you with claiming promotions, thanks for sharing.
Great guy
Brahim Titafi was a great, casual, and he match my vibe that I’m only 18 and I’m not that much of an adult, but still felt treated like one which was nice. Thanks for helping me out
3 July 2025
Unprompted review
Reply from Embark
Thanks for sharing - we are glad that Brahim was able to answer all your questions,
Reply from Embark
Thank for you sharing your positive experience, we are so glad Brahim was able to help you!
Reply from Embark
Thank you for sharing!
Brahim Titafi is a kind gentle man who…
Brahim Titafi is a kind gentle man who dealt with me patiently. He answered all my questions and walked me through the process.
He’s African too. Thanks Brahim
24 June 2025
Unprompted review
Reply from Embark
Brahim is a great Education Savings Specialist! We are so glad you had a positive experience and got all you questions answered. Thanks for taking the time to leave a review.
Trustworthy company with long term…
Trustworthy company with long term experience in RESP. Worked with Marek and everything went great.
25 June 2025
Unprompted review
Reply from Embark
Thank you for sharing! We are so glad Marek was able to guide you in your education savings journey.
Securing kids future
Thanks for the assistance in helping me put a token aside for my kids future it's been a pleasure and i appreciated your help
24 June 2025
Unprompted review
Reply from Embark
Thank you for taking the time to leave a review - we really appreciate it! Congratulations on beginning your education savings journey.
Reply from Embark
Thank you for sharing - it is empowering to save for your children's future and we are proud to serve Canadian families.
When removing money for my son’s…
When removing money for my son’s college tuition,I had to have a letter proving my son was at school. I couldn’t get this letter without paying his tuition first,how is one supposed to pay tuition without money. I think after many years of paying into this they need to come up with a different idea as not everyone is able to get 5/6 grand to pull it out. That’s why we save money for our kids so they don’t have to worry about it!
23 September 2024
Unprompted review
Reply from Embark
Hello Mina, Your feedback is very important to us and will be forwarded for consideration to the appropriate departments. Our RESP follows the regulation stipulated by the government which state that we do require proof of enrollment in order to release funds for post secondary reasons. Without the letter confirming enrollment, a customer is able to take out their funds, but a portion of the grants must be returned to the government. Things can always change in the future, but for now we have to adhere by the government guidelines.
Gurleen was very nice and patient!
20 June 2025
Unprompted review
Reply from Embark
Thanks for sharing - we are glad Gurleen was able to assist you in your education savings journey!
Embark is a scam finance company
Embark is a scam finance company. We asked them to transfer our daughter's RRSP since early 2024 to another bank and its now June 2025 still no transfer has been made. They have given us every runaround lie and excuse just to mask their scam. To anyone thinking or expecting that Embark is a legit financial company, better run away with your money. Embark is a pyramiding scheme company. Every phone call and email sent to their customer service were bad, bad experiences. They were trained to lie to their customers/.
29 May 2025
Unprompted review
Reply from Embark
Hello Mildred, we are sorry for the experience you have had with our company. We would love to assist you with any inquiries on your plan(s). If you would like to provide your contact details and someone from our customer care department will be reaching out to you.
Great first experience thanks to Brahim
Great first experience thanks to Brahim
Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about helping us set up the right plan for our education savings goals.
While I’m still new to the platform and can’t speak to the long-term experience just yet, the onboarding was smooth, and Brahim made what felt like a big, adult financial task feel totally manageable. Looking forward to seeing how this journey unfolds!
11 June 2025
Unprompted review
Reply from Embark
Thank you for taking the time to leave a review! We are so glad you found the process smooth and had a great experience with Brahim. All the best in your education savings journey!
Easy, simple, quick
It was very clear and concise. Didnt take more than 20 minutes and everything was simple and factual. Referring is a great thing as well. Brahim Titafi was great.
8 June 2025
Unprompted review
Reply from Embark
We are so glad you had a positive experience with Brahim and found our process quick and easy!
Wonderful customer experience…
Brahim Titafi made my experience convincingly interesting and easy to navigate.
7 June 2025
Unprompted review
Reply from Embark
We are so glad Brahim was able to assist you - thanks for leaving a review!
Pathetic experience with this…
Pathetic experience with this organization. The activation process is a mess. Multiple times. Information correctly entered; documents uploaded as asked and the last screen simply says-Ran into an Error? No idea what the error is.
The customer support is very bad. It feels like money stuck.
7 June 2025
Unprompted review
Reply from Embark
Hello Ravneet Brar, we are terribly sorry to hear of the difficulties you are having creating an account. Your feedback is very important to us and we take it very seriously. Rest assured we will continue work with you until this issue is resolved. If you have any further concerns then please let us know and we will be more than happy to assist you.
Thank you Mr Brahim Titafi
Very great experience with Mr brahim thank you for your best service
6 June 2024
Unprompted review
Reply from Embark
Fantastic - thank you for sharing!
Worst expérience
I have been a client for over 13 years and First time calling them for help due to an issue and it was the worst expérience ever. No empathy, did not bother helping me. I am very disappointed and I am currently transferring all my money to a firm that will take better care of me when having issues.
5 June 2025
Unprompted review
Reply from Embark
Hello Mr. Marc Varanyi, we are terribly sorry to hear about the experience that you have had with our company and that you have made the decision to leave us. We take all matters very seriously. If the issue is of a financial nature, and it is after business hours or you are not able to contact us, then you have access online where you may make financial changes or decisions regarding your plan.
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