elysianbespoke.com Reviews 305

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and unique artwork, highlighting its exceptional quality and craftsmanship. Many people appreciate the personalized service, noting the staff's helpfulness in guiding choices and accommodating specific requests, making the entire process, from inquiry to delivery and installation, outstanding. The delivery service is frequently mentioned as fast, reliable, and well-packaged, ensuring items arrive in perfect condition. Some people also felt that the colors of the artwork did not always match the website photos, and a few noted minor imperfections like excess resin. However, these issues were promptly addressed by the company, with replacements or alterations arranged without hesitation, demonstrating a commitment to customer satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the exceptional quality,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, thoughtful, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stunning artwork and exceptional service. My piece looks incredible and brings so much joy to my space. There was a minor issue but Paul resolved it immediately and arranged a replacement without he... See more

Company replied

Rated 5 out of 5 stars

We found Elysian bespoke on social media and we loved the artwork we saw online and also liked the idea of being able to customise them to add our own personal touch to the pieces. Our experience,... See more

Company replied

Rated 5 out of 5 stars

Our wall art has just arrived and we are over the moon with the finished piece! From the start, Paul has made such an effort to offer a personal service, assisting us with alternative colour options... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Paul highly enough. Excellent communication and the personal touch. I came up with the colours that I thought would brighten up my boring grey bathroom and with Paul’s guidance and... See more

Company replied


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5.0

Excellent

TrustScore 5 out of 5

305 reviews

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Rated 5 out of 5 stars

Very efficient company

Very efficient company. I got my order within 4 days of ordering. The pictures were extremely well packed and I absolutely love them

15 September 2022
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Reply from elysianbespoke.com

Great to hear you love your artwork, thankyou so much for your order and review

Rated 5 out of 5 stars

Lithium aqua metal wall art…

Beautiful piece of bespoke artwork that arrived super fast delivery within 2 days of ordering it! Well packaged up too so nothing was damaged. Looks amazing in my lounge! I love it!

12 September 2022
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Reply from elysianbespoke.com

Can’t say better than that! thankyou so much for your order

Rated 5 out of 5 stars

Elysian Bespoke are fantastic…

Thank you for making a purchase so easy. I received my order within days, could track its whereabouts and had no problems. Well packaged and quality as expected.

5 September 2022
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Reply from elysianbespoke.com

Thanks so much for taking the time to leave a review, and great to hear about your good experience, we do appreciate it. Thanks again for your order!

Rated 5 out of 5 stars

Elysian Bespoke just superb

Elysian Bespoke have a five star rating from me. The selection of art at very reasonable prices together with an excellent delivery service are top rated. Really well done would definitely recommend and buy from again. Chris

7 September 2022
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Reply from elysianbespoke.com

Thanks for your review Chris, it’s much appreciated, and always great to hear it’s been a good experience for you, Thanks again for your order with us, and enjoy your new artwork!

Rated 5 out of 5 stars

I'd recommend

I had a very positive experience. Great website, no problems during the ordering process, quick delivery, great packaging (the frames were well protected) and most importantly, the pictures look great!

5 August 2022
Unprompted review
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Reply from elysianbespoke.com

Thanks so much for your review, we work hard to make it as easy / enjoyable as possible to deal with us, and to create artwork you’ll love on your wall. Thankyou!

Rated 5 out of 5 stars

Would recommend

Very prompt response to my initial email enquiry and then within hours of placing order had notification from courier that they were expecting my parcel. Very well packaged we are very pleased with our art piece and looks amazing! Excellent service.

29 July 2022
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Reply from elysianbespoke.com

Thanks for your kind review, and that most importantly your new artwork looks amazing in your home, great to hear, thanks again

Rated 5 out of 5 stars

Delighted with the art work we ordered

Delighted with the art work we ordered. Very professional, obliging and delivered next day. Thank you

27 July 2022
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Reply from elysianbespoke.com

Thanks for your order, always great to hear you are happy with your new artwork. Thanks for your support

Rated 5 out of 5 stars

Happy Customer

My experience with Elysian Bespoke was excellent from start to finish, from ordering my artwork down to a personal delivery from one of the owners.
I really love the pieces I have purchased, very good quality. I would definitely recommend Elysian Bespoke and purchase more in the future.

24 July 2022
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Reply from elysianbespoke.com

Thanks so much for your review, it was our pleasure, and it’s always great to hear you love your new artwork, thankyou

Rated 5 out of 5 stars

Superlative

It was not until I received an order from another art seller for the same room that I appreciated the impeccable quality of the pieces I purchased from Elysian Bespoke. They really are exqusite in every way and worthy of note. Thankyou.

8 July 2022
Unprompted review
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Reply from elysianbespoke.com

Thanks for your time leaving us a review, we do pride ourselves in the detail large and small, great to hear it’s appreciated. Thanks again for your order!

Rated 5 out of 5 stars

Great service

Great service. Paul was very patient and took my vision and translated it into a lovely piece of artwork. Very pleased with service. Item arrived well packed. Highly recommend Elysian..and will no doubt return to buy more artwork in the future.

21 June 2022
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Reply from elysianbespoke.com

It was my pleasure, thanks for letting me know it’s worked well for you, and Thankyou for your order, it’s very much appreciated

Rated 5 out of 5 stars

Placed order

Placed order, had updates and delivered. Product good. Efficient and would recommend.

21 June 2022
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Reply from elysianbespoke.com

Thanks for your review, we want it to be as smooth as possible for you, thanks

Rated 5 out of 5 stars

Beats Expectations

Delighted with this wall art - arrived after a few weeks and is stunning

20 June 2022
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Reply from elysianbespoke.com

Thanks for your order and review, can I just check, I hope you mean days, not weeks!? this was ordered on the 30 may, and should have been delivered on the 8th June,I’m just checking our carriers are doing as they say :) - thanks again for your order, we do really appreciate it.

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful. Been wanting this art for over 3yrs. Was indecisive of colour choice but I'm so happy with my choice now.
Only one little minor point is packaging. Some of the glass has fell off, nothing major but it would be better packed with bubble wrap over glass surface.

17 June 2022
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Reply from elysianbespoke.com

Thankyou for your order, and great to know you are happy with your chosen piece. Please don’t worry about the stones that came off, this does happen in transit / shortly after they are made, due the the processes, the final “dusting” coat of stones has less resin on. It WON’T continue to happen, the resin is very strong. To clean your piece you can vigorous Hoover the main design with a bristle attachment, this won’t pull any stones off / hurt your piece. Thanks again, please do get in touch if you have any questions

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I needed the standard size reduced and this was completed without any fuss. Parcel arrived promptly and in excellent packaging. Would definitely use this company again.

8 June 2022
Rated 5 out of 5 stars

Lithium Aqua Wave

My Lithium Aqua Wave came this week and as others have mentioned it looks even better in person!
I asked for a slight change to the design and they happily did it and it arrived quickly.
Great service from Paul and the team and I'll be using them again in the future

1 June 2022
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Reply from elysianbespoke.com

No problem at all, so good to hear you liked the alterations, thanks again for your order

Rated 5 out of 5 stars

Amazing and beautiful picture ,looks…

Amazing and beautiful picture ,looks fantastic on my sitting room wall, when the light catches it the colours are amazing, it was delivered so quickly, so very pleased with my purchase

2 May 2022
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Reply from elysianbespoke.com

Thanks so much for your review, and Great to hear your new artwork works well in your home, thankyou for your order!

Rated 4 out of 5 stars

Fantastic picture absolutely love it

Fantastic picture absolutely love it. Bit concerned how some of the bits will stand dusting though to keep it clean as a few had come off in the box during transportation.Otherwise would have given a 5*️⃣

20 April 2022
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Reply from elysianbespoke.com

Thanks so much for leaving your review, and please don’t worry about looking after your artwork. It’s perfectly normal for a small amount of crystals to come off during transit, (we call that the artwork finishing itself:) The resin is very strong, and this will not continue to happen. You can vigorously hoover the wall art with a soft bristle attachment to get deep into the piece, this will not hurt your artwork, and is how we finish them in the studio.
Thanks again for your order with us, and hope you enjoy your new piece of hand made wall art!

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