Elogic Commerce Reviews 24

I’m based in Switzerland and we were close to giving up on our online pharmacy before working with Elogic.

The store just wasn’t working properly. People would come in, browse a bit, and leave. The UX felt messy, and the worst part was payments — sometimes the gateway just wouldn’t go through, which was incredibly frustrating for customers.
We decided to try one last rebuild with Elogic, and I’m glad we did.
They didn’t overcomplicate things. The Elogic team simplified the structure, cleaned up the UX, and fixed the checkout so it actually works like it should.

After relaunch:
• we started seeing way more completed orders (roughly 45%)
• inactive users began coming back (reactivation 35%)
• repeat purchases noticeably increased within the first month
• support tickets related to payments almost disappeared
It finally feels like a proper, reliable online pharmacy.
Not perfect, but a huge step forward compared to where we were. Elogic definitely helped us turn things around.

We engaged Elogic after struggling with consistent underperformance in our pharma eCommerce store.

Key issues included inefficient traffic conversion, a fragmented UX, and a payment gateway that failed too often at checkout. These problems were directly impacting revenue and customer trust.

The Elogic team approached this in a structured way. They conducted a full audit, identified friction points in the user journey, and implemented a redesigned UX along with a more stable and scalable payment solution.

Post-launch, we observed measurable improvements:
• checkout completion rate increased by 37%
• 30-day retention improved from 16% to 28%
• average customer LTV increased by approximately 32%
• returning customer rate grew steadily over the following weeks

The most important outcome was stability — transactions now process reliably, and the platform supports growth rather than limiting it.

Elogic delivered a solution that addressed both UX and infrastructure, which made a real difference for our business

We run Ronati, a multi-marketplace eCommerce platform for antiques and vintage dealers, managing over 450,000 unique listings across 30+ global marketplaces including 1stDibs and Chairish. Our infrastructure is inherently complex—inventory is one-of-a-kind, listings never repeat, and synchronization must happen in real time across channels. We weren’t looking for a rotating vendor model; we needed a long-term technical partner capable of owning that complexity.

After evaluating both staff augmentation and in-house hiring, we selected Elogic as our embedded development partner. Their depth in AWS and Magento, combined with a proven track record of sustained, long-term engagements, set them apart.

In practice, Elogic operates as a true extension of our team. They participate in planning cycles, proactively identify risks, and—most importantly—retain deep institutional knowledge of our systems. While most agencies lose continuity as internal teams evolve, Elogic has maintained context across multiple staffing changes on our side. That continuity has been operationally critical at our scale and is a key reason the partnership has endured.

From a performance standpoint, the results have been equally strong: AWS infrastructure costs have been reduced by approximately 25–30% through continuous optimization, while platform uptime has remained consistently above 99.5% even as listing volume has scaled.

Good luck better experience

At Elit-Web we handle digital marketing for eCommerce clients and regularly need development partners for platform builds. When one of our clients needed a Shopify B2B portal - with custom account structures, B2B pricing logic, and a proper wholesale ordering workflow - we needed a Shopify partner that understood B2B commerce specifically, not just storefront development. We evaluated several agencies before choosing Elogic. Their experience building B2B functionality on Shopify made them stand out - most agencies treat Shopify as a B2C tool and struggle with B2B requirements.
Elogic stood out for clear, proactive communication - we always understood project status, risks, and next steps. Their project management was disciplined and transparent, which kept the build aligned with our client's requirements and prevented surprises. The discovery phase was thorough - they mapped the client's B2B workflows, account hierarchy, and pricing requirements before writing a single line of code. That process paid for itself by reducing rework and helping avoid costly mistakes later.
They built out custom B2B account structures, wholesale pricing logic, and a self-service ordering portal that Shopify doesn't support natively - extending the platform beyond its standard B2C capabilities. Their ability to integrate the storefront with the client's CRM was a major reason the program succeeded. When requirements shifted mid-project, Elogic adapted without turning every change into friction.
This engagement delivered measurable business impact - the client's wholesale buyers moved from manual order placement via email to self-service ordering, reducing the client's internal processing workload significantly and improving order accuracy. After launch, Elogic continued adding value through ongoing support and proactive optimization, not just maintenance. For a project of this complexity, they delivered strong value for money because their process lowered risk and improved execution quality.
I would recommend Elogic for Shopify B2B builds where the complexity goes beyond a standard storefront - account structures, wholesale pricing, self-service portals, and CRM integration are where they genuinely stand out.

As the founder of HM Furnitura, a leading wholesale supplier of handmade furniture fittings from China serving customers across Europe, I can say that Elogic Commerce was the right partner for a complex B2B ecommerce transformation.

We chose Elogic Commerce because we needed a partner with strong Shopify Plus B2B expertise and the technical depth to integrate it reliably with Akeneo, SAP S/4HANA, and our logistics ecosystem.

This was not a standard ecommerce project. We needed a Shopify Plus solution that could support wholesale ordering at scale, manage complex product data and business rules, and work seamlessly with the systems that run our operations. Elogic Commerce understood that from the beginning and approached the project with the right mix of technical depth, business understanding, and delivery discipline.

What stood out most was their ability to bring structure and clarity to a high-complexity program. The discovery phase was thorough, but it helped us make better decisions early, reduce rework, and avoid costly mistakes later. Communication was clear and proactive throughout the project, and their project management gave us confidence that risks, priorities, and next steps were being handled properly.

Elogic Commerce was especially strong in B2B commerce architecture and systems integration. Their team built a Shopify Plus store that works as part of a larger business system rather than as a disconnected storefront. The integration with Akeneo, SAP S/4HANA, and global logistics partners was a major reason the project succeeded, because it created a more reliable foundation for product data, order processing, and fulfillment across our European wholesale business.

Most importantly, this engagement delivered real business value, not just a technically sound build. After launch, we saw order processing become 40% faster, manual workload decrease by 60%, repeat B2B orders increase by 30%, and wholesale revenue grow by 15% in the first quarter after launch. For a project of this complexity, Elogic Commerce delivered strong value because their process lowered delivery risk and improved execution quality.

I would recommend Elogic Commerce to manufacturers, distributors, and wholesale businesses running high-stakes B2B ecommerce programs, especially when Shopify Plus needs to work seamlessly with ERP, PIM, and external logistics systems.

We had been struggling with our Magento store for over a year before working with Elogic. Performance was declining, pages were slow, and our previous agency was extremely difficult to work with. Communication was inconsistent, support was slow, and most fixes were short-term.

Before switching to Elogic, our conversion rate had dropped by around 18%, and session duration kept decreasing. It felt like the platform was holding us back.

After bringing in Elogic, the difference was immediate. The Elogic team started with a full audit and quickly identified critical UX and performance issues. Elogic then rebuilt key parts of the customer journey, improved navigation, and optimized the checkout flow.

Within 3–4 months of working with Elogic:
• conversion rate increased by 27%
• average session duration went up by 35%
• bounce rate dropped significantly
• returning customers increased

What really stands out about Elogic is their level of support. Elogic is responsive, proactive, and focused on long-term results. It finally feels like we have a partner, not just a vendor.

We’re Brushme, a paint-by-numbers brand with a strong DTC business and a wholesale network of 750+ buyers in Europe. Before this project, our consumer side performed well online. But wholesale still depended on calls, emails, and spreadsheets. We needed a true B2B2C platform. Our goal was a unified platform where buyers and customers could coexist without split operations, fragmented inventory, or a compromised brand experience.

The platform decision made this project more complex. Shopify Plus was attractive since we wanted to keep Shopify’s speed, usability, and operational simplicity for DTC. But we often heard it might not work well enough for wholesale. We required segmented pricing, minimum-order rules, payment terms, self-service ordering, and a buyer experience consistent with the brand. Elogic Commerce, our development partner, stood out. They did not pretend native B2B features would solve everything out of the box. They were direct about the gaps. They showed us how they would extend Shopify Plus to support our wholesale workflows. They did this without moving us to a heavier platform. For example, they built custom logic for company-level account hierarchies with role-specific access. They created tiered pricing by buyer segment and volume and built a self-service reorder flow tied to each buyer’s order history. Shopify Plus alone would not have covered these features for our specific wholesale needs.

That’s why we chose them. They treated the project as a commerce architecture challenge, not just a storefront build, and knew how to make one platform serve two buyer types while keeping operations aligned.

The result feels much more coherent than we expected. The B2B portal does not feel like a disconnected back-office add-on. It feels like part of the same business. The design is intuitive. The UX is consistent with our brand, and wholesale buyers find it easy to use. That mattered more than we realized at the start. Buyer adoption depends on usability just as much as feature depth. The level of customization required more upfront alignment than a simpler build would have. Still, this was time well spent, because every decision during configuration affected the final result's quality.

Elogic Commerce delivered the B2B2C portal in 2.5 months. Tamara, our project manager, kept us on track with tight weekly syncs, early trade-off flags, and practical solutions. Onboarding wholesale buyers went more smoothly than expected. Over 400 of 750+ accounts placed orders in the portal within six weeks, without dedicated training. Buyers could log in, see the right products and pricing, place orders faster, and reorder easily. This shifted wholesale from a manual process to a scalable digital channel.

The commercial impact was significant. In the first year, the portal generated approximately $2M in new B2B revenue. Average B2B order value increased by 34% compared to our previous process. This growth happened because buyers could see the full catalogue, bundle products more easily, and reorder in minutes. There was no need for email requests. Internally, order handling time dropped from hours to minutes. Our team could now focus less on administration and more on growing accounts.

Elogic Commerce understood that this was not just a website project. It was a new revenue channel that had to work across two buyer groups on a single platform, with real operational consequences. They helped us make Shopify Plus work as a real B2B2C platform, not just a DTC store with wholesale add-ons, and the result has had a considerable impact on the business. Of all the Shopify Plus agencies we evaluated, they were the only ones that treated the B2B side with the same seriousness as the DTC side.

Elogic UK eCommerce Development – Magento Solution for Food & HoReCa Enterprise

We partnered with Elogic to develop a Magento-based eCommerce platform for a UK company supplying food products and HoReCa-related goods for restaurants and production businesses.

Our key challenge was building a scalable B2B eCommerce solution that could handle complex catalogs, bulk ordering, and integrations with internal systems. Elogic analyzed our requirements and proposed a tailored Magento solution designed specifically for enterprise-level food and HoReCa operations in the UK.

The team implemented advanced product management, flexible pricing logic for B2B clients, and seamless integration with our ERP system. Communication was clear, and delivery timelines were fully met.

As a result, Elogic delivered a stable and scalable Magento eCommerce platform that supports our growth in the UK food and HoReCa sector.

Elogic is a reliable Magento partner in the UK for enterprise eCommerce projects in food production and distribution.

We hired Elogic Commerce to build Dutch-Bulbs.com, a dedicated B2B2C storefront on Adobe Commerce Cloud for the Netherlands as an expansion of our primary site, florium.com.

The project felt more complex than simply duplicating an existing site. We needed to adapt the UI/UX for Dutch consumers and wholesale buying habits, while also integrating a new PIM system, Akeneo. We initially considered hiring a local Dutch agency to better understand the market, but decided to work with Elogic based on their experience delivering multi-market ecommerce projects.

Before development started, Elogic ran a thorough discovery phase. They conducted stakeholder interviews, mapped separate B2B and B2C customer journeys, defined local buyer personas, and put together a clear technical requirements document. During implementation, they handled the Akeneo integration smoothly and localized the frontend design well for the new market.

After launch, we saw clear improvements. Our B2C conversion rate increased by 28% versus baseline. Largest Contentful Paint improved to 1.3 seconds, resulting in a 22% reduction in the retail bounce rate. On the wholesale side, logged-in B2B accounts are now converting at 14%. Operationally, the Akeneo integration fully automated data synchronization and reduced time-to-market for new localized SKUs by more than 60%.

Elogic Commerce is the right partner for companies running Adobe Commerce that face complex, multi-region catalog challenges and seek robust integrations like Akeneo PIM and custom ERP systems. Choose them with confidence.

Strong BigCommerce Partner for a Design-Led Fashion Replatform

We partnered with Elogic Commerce to build a new BigCommerce storefront from scratch for Maaaarka, our fashion retail brand. We sought a partner with both technical and brand experience expertise.

The main benefit was Elogic’s exceptional design capability, which elevated our storefront by balancing an excellent visual brand narrative with conversion-focused UX. The outcome was a site that not only looked polished and on-brand but also made product discovery intuitive and directly contributed to better business results.

The team was also flexible and easy to work with throughout the project. As requirements evolved, communication stayed clear and transparent, and they adapted without creating unnecessary friction. That made a big difference during a project with many moving parts.

The results were strong. Mobile conversion increased by 35% after launch, average order value grew by 28%, and bounce rate on our highest-traffic landing pages dropped by 40%. Performance also improved meaningfully, supported by strong Core Web Vitals and a faster overall experience.

Elogic Commerce is a top choice for retailers needing a BigCommerce partner with design expertise and dependable technical delivery.

We have been working with Elogic for the past 5 years. They have successfully delivered projects of various size and type during these period.
Initially we have engaged Elogic Commerce to support load testing for our ecommerce application to improve performance during peak traffic periods. We needed to identify performance bottlenecks quickly, improve stability ahead of high-demand trading periods, and work with a partner that could bring structure and confidence to a high-risk performance project.

Elogic handled the engagement end-to-end, including the load-testing toolset and framework, test creation, scenario execution, and post-test analysis and reporting. We worked closely with one load-testing specialist and consistently received support from their leadership team throughout the project. Communication was proactive, expectations were clear, and the team adapted quickly as issues were identified and priorities evolved.

The team helped us establish a robust load-testing framework in a very short timeframe, quickly identify critical performance issues, and materially improve site speed, stability, and readiness for peak traffic. As a result of the work, we increased the platform’s capacity to handle up to 25,000 requests per minute under load, giving us much greater confidence in the site’s performance during high-demand periods. The workflow among our teams was efficient and flexible, and that made the project easy to move forward.

Elogic stood out for its open, engaged leadership and highly professional team. Their transparent approach, strong governance, and pragmatic problem-solving significantly reduced delivery risk, positioning them as a reliable partner for business-critical Adobe Commerce initiatives. Their engineers also demonstrated a strong command of the technology and its practical application.

We have been working with logic for the past 5 years and I would like to admin their commitment to quality, proactiveness and agility.

Sergii
Group IT Ecommerce Manager

We hired Elogic Commerce to replatform Stakhovsky Wines on Shopify Plus. This was part of a multi-country rollout. The project was not a standard ecommerce build. We needed a solution to support localized age verification and manage cross-border shipping constraints. It also had to meet country-specific compliance requirements. We required this while still delivering a clean customer experience and a strong brand presentation.

Elogic handled the technical architecture and frontend implementation. They structured the storefront to clearly present our wine portfolios, including the ACE and W lines. The multi-region buying journey remained simple for customers. We work in a complex, fast-moving environment, so having a partner who could manage the rollout with ownership was important. Elogic delivered. The project was operated responsibly, with the team advancing progress without constant oversight.

Since launch, we have seen clear progress in both performance and results. Our mobile conversion rate increased by 24%. This was supported by a much faster localized frontend. Largest Contentful Paint is now at 1.3 seconds. Improving the localized checkout and age verification flows reduced cart abandonment by 18%. We also saw a 22% increase in average order value. This came through better cross-merchandising across our portfolios. On the operational side, the integrations Elogic implemented helped automate compliance checks and order routing. This removed manual bottlenecks for our fulfillment team.

Elogic Commerce was professional, dependable, and easy to work with throughout. We recommend them to brands seeking a technically strong Shopify Plus partner for advanced international ecommerce.

Strong Adobe Commerce Partner for a Complex ERP-Integrated Retail Business

We engaged Elogic Commerce to implement Adobe Commerce and integrate a custom ERP for Florium.com, seeking a scalable, reliable platform aligned with our operations.

Elogic impressed us by handling both the technical and design aspects of the project directly. The team built a stable Adobe Commerce foundation and successfully integrated the ERP. They strengthened UX and executed the frontend well. Elogic improved the shopping experience, made navigation more intuitive, and simplified key purchase flows across our large, complex catalog. Their design choices prioritized conversion and practicality over aesthetics.

Elogic communicated clearly, organized the process well, and adapted to our evolving requirements. The team took a pragmatic, solution-oriented approach and efficiently resolved issues without unnecessary friction. We experienced true partnership as Elogic reduced execution risk, rather than simply delivering tickets.

The partnership produced a much stronger commerce platform, which now supports our business at scale, which is the clearest benefit. Elogic's efforts led to measurable UX gains: we saw a 25% relative increase in conversion rate, a 20% reduction in bounce rate, and Core Web Vitals improved dramatically with Largest Contentful Paint falling to 1.2 seconds. The platform now operates more reliably, aligns better with our internal processes, and suits a high-load international retail environment.

Elogic Commerce is a top choice for complex Adobe Commerce projects with ERP integration.

We reached out to Elogic for help with our client's Hyvä migration - a B2B Magento 2 store with a large catalog, customer group pricing, and third-party modules we were worried about since not everything plays nicely with Hyvä out of the box.
They mapped out the whole setup quickly - what was compatible, what needed a workaround, and honestly where we were overcomplicating things. A couple of modules we just replaced with lighter alternatives, which we wouldn't have thought of ourselves.
After the work, mobile speed improved noticeably, LCP dropped, checkout got smoother. The client noticed before we even sent them the report.
What stood out was how they explained things - Alpine.js patterns, Magento vs Hyvä frontend differences - in a way our devs could actually follow and build on. Communication was clean, schedule was respected, they were flexible when priorities shifted.
Would recommend if you're planning anything with Hyvä, especially on a more complex B2B store.

As the person responsible for the commercial performance of our e-commerce business in Lower Saxony, Germany, I typically view substantial technology investments in a very pragmatic way. The question that really matters, and is one that’s easy to understand, is whether this can help our business grow or can it only make things look good? We own an online store selling household cleaning and maintenance products and are positioned as a brand alternative to HG in the European market. Gradually, our old platform was slowing us down. We had unstable page speeds, chaotic SEO, and even basic marketing changes that were frequently performed by developers. Then we got engaged with Elogic to rebuild the store on Shopify Plus. Their team was very pragmatic about carrying out the business plan for that. Instead of simply bringing back its old store, they redid the technical architecture, changed how we do SEO, and streamlined things to help ensure marketing can grow much faster and without the need for constant professional development. Within about three months of launch, we observed clear improvements:
1. Page speed: 4.6 seconds to 1.2 seconds.
2. Organic search visibility: +40% to +78%.
3. Indexed pages: 3,800 pages to 6,500 pages.
4. Product sitemap coverage: 35% of catalog to 100% of the catalog indexed.
5. LLM product discoverability (GPT, Gemini, Grok, OpenAI tools): low visibility to products consistently appearing in AI search responses.

All of these changes dramatically improved our store from a search performance perspective and the ease of customers discovering our products. And most important, not being a bottleneck in the process. Marketing moves faster, the website runs better, and now we have a setup that can actually accommodate future growth. But working with Elogic was less like a typical development project and more like working with a partner who knows what it’s like to have a modern e-commerce business model.

We engaged Elogic Commerce on behalf of one of our global retail clients to build a proper Shopify Plus B2B2C storefront — serving both end consumers and B2B reseller accounts in the same experience — with real-time inventory, pricing, and order data flowing directly from SAP S/4HANA. No batch sync, no “we’ll reconcile it later” workarounds.

What we didn’t expect (in a good way) was the strategic groundwork before a single line of code. They ran a structured discovery phase using a Value Proposition Canvas and end-to-end Customer Journey Mapping, explicitly separating the B2C consumer path from the B2B reseller experience. That surfaced friction points and requirements that weren’t in the original brief and directly influenced the architecture and UX decisions. It’s the difference between a team that builds what you specify and one that helps you specify the right thing.

On engineering: the team’s Shopify Plus expertise showed in how they handled the hard parts — customer-specific pricing, catalog segmentation by buyer type, API versioning considerations, and keeping the integration clean and maintainable while still supporting real-time ERP data. Post-launch, we hit Core Web Vitals “Good” thresholds, with LCP under 2.5s even with live S/4HANA calls, and conversion moved into the ~3–4% range.

Design wasn’t an afterthought either. They used the CJM outputs to create a visual experience that supported different buyer intents (B2C discovery vs B2B efficiency) without the storefront feeling split or compromised — and the brand came through.

For agencies like ours supporting global clients, the development partner reflects on us. Elogic communicated proactively, flagged risks early, and stayed accountable past go-live. Shopify Plus depth + strategic discovery + design quality is a rare combo — we’d bring them back.

One thing to plan for: their discovery process is substantive and requires real stakeholder availability; it pays off, but you need to staff it properly.

Exceptional project management and communication via Slack.
Additionally, their swift work and cost-effective pricing set them apart.

In summary, Elogic's outstanding work makes them an excellent choice for ecommerce developmen