A guy named Jack called me . He said he needed $100 security deposit. Then he could approve the loan. Scammers usually do this. Beware. Update: Their reply proves they ( Eloans) are the scammers. So... See more
Company replied
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See what reviewers are saying
The application process was great. They constantly called me to make sure I understood everything and had the proper information. I love the customer service. Everyone always checked the same things s... See more
Company replied
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he g... See more
Company replied
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be... See more
Company replied
Company details
Written by the company
Kindly note that Eloan is not currently offering new personal loans at this time, but we will continue to serve existing customers with the same commitment and care. If you are a current Eloan customer, our Call Center continues to be open from Monday to Saturday, 7:30am to 6:00pm CT. You may also directly login to your account at my.eloan.com. Have a great day!
Contact info
United States
- 855-854-9395
- support@my.eloan.com
- eloan.com
3.8
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am extremely pleased with the way my loan was handled.…
i am extremely pleased with the way eloan handled my personal loan and am excited to pay off my debt that I have. They can rest assured that will be made promptly on my due date.
15 November 2021
Unprompted review
Reply from Eloan
Hi David! Thanks for the 5 star review! Glad we were able to help!
I have never experienced the quality of…
I have never experienced the quality of customer service than what I received during my loan process they were cheerful helpful and helped make the loan process easy something else that impressed me was I was not charged any fees at all I would highly recommend this company to anyone looking for a loan.
14 November 2021
Reply from Eloan
Thanks for your review, William! It made our day. Glad we were able to help.
the best copmpany
14 November 2021
Unprompted review
Reply from Eloan
Hi Ella! Thank you for your feedback and for rating us with 5 stars.
Great experience
Every step was extremely fast and my offer was the lowest apr that has been offered to me . Extremely satisfied.
11 November 2021
Reply from Eloan
Hi Jayson! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
The application process was pretty…
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be nice to get an email after you finish all the steps at the end that my application is being reviewed.
But overall the experience was good. Everything was clear.
10 November 2021
Reply from Eloan
Thanks for your review, Lana! Glad we were able to help. Have a good one!
The Eloan Team
I was happy the way they got back to me…
I was happy the way they got back to me ASAP
8 November 2021
Unprompted review
Reply from Eloan
Hi Lydia! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
3rd loan with eloan. Awesome
3rd loan with eloan. These guys have gotten it right!! Easy, fast, no origination fee! Money in your account the next day. I’m sure I will use their services again.
6 November 2021
Reply from Eloan
That’s what we like to hear, Zachary! We’re always here to help whenever you need us!
The Eloan Team
VERY FAST AND COURTIOUS
6 November 2021
Reply from Eloan
Hi Thomas! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
I was surprised to get an approval…
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he got it all done! And 24 hours later I got an approval email & the rest is history. Thx u.
6 November 2021
Unprompted review
Reply from Eloan
Hi Kim, you made our day with that review! Thanks for sharing the love :) It’s awesome to know how pleased you are with how fast your personal loan application was. We’re happy to help!
The Eloan Team
Absolutely The Best Loan Co.
Absolutely The Best Loan Co.
Short wait , funded quickly,
No Extra Fees to request this loan ontop of interest. Excellent Customer Service 👌
Highly Recommend!
5 November 2021
Reply from Eloan
Thank you for sharing! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
The loan application was as easy and…
The loan application was as easy and straight forward and maybe more so than other places
4 November 2021
Reply from Eloan
Hi Martin! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Very easy to apply for and it didn’t…
Very easy to apply for and it didn’t give me any headaches during the application process.
3 November 2021
Unprompted review
Reply from Eloan
Thanks for your review, Akwanjana! Glad we were able to help. Have a good one!
The Eloan Team
Reply from Eloan
Hi Spencer! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Take a chance on these people...
The first loan I've gotten in my life... I had a few problems and it declined my application... Apparently the human side of this caught the error... Called me all weekend trying to get me to answer the phone... Asked me a few questions I messed up on... In a couple of days I was given a $20,000 loan... Let me tell you these people are good, nice, and generous
31 October 2021
Reply from Eloan
Thank you for your kind words, Calvin!! It’s excellent to know how you feel about our personal loan application. Enjoy your personal loan from Eloan!
The Eloan Team
Excellent Customer Service..💯
Wow! Excellent customer service.
No hidden fees. Thank you..💯👍
30 October 2021
Unprompted review
Reply from Eloan
Hi Hector! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Fast process
Fast process, no hidden fees, all the details are available prior to signing an agreement! Great customer service! Definitely recommending to my friends in the future!
29 October 2021
Unprompted review
Reply from Eloan
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, reach out any time!
The Eloan Team
Amazing!
Fast and easy! I will only get personal loans from them. No need to go anywhere else.
28 October 2021
Reply from Eloan
Hi Mark! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Perfect
Perfect
Everything was easy. I did have a phone call and the representative was so nice and easy to talk with. Very much recommend.
28 October 2021
Reply from Eloan
Thank you for sharing, Edmund! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
The company itself is amazing
The company itself is amazing. They helped me to get an approved loan since I am a new customer. The customer service is incredible, accommodating people. Thanks again E-Loan.
27 October 2021
Unprompted review
Reply from Eloan
Thank you for sharing, Adaline! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
Reply from Eloan
Hi! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
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