Cleanliness, performance, customer service
Quality: 4
Value for money: 4
Reply from El Monte RV
Thanks for your feedback and review!
Sold by El Monte RV
The information on this page is based solely on product reviews written by customers of El Monte RV via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
All reviews
Very professional
Quality: 4
Value for money: 5
Reply from El Monte RV
Thank you for your feedback!
Very bad customer service
Quality: 2
Value for money: 3
Reply from El Monte RV
Thank you for this honest feedback! I will pass this along for further inspection.
Everything worked well except for a cabinet door. The floor wasnt that clean but generally the whole RV was clean
Quality: 4
Value for money: 4
Reply from El Monte RV
Thank you for your honest review!
Please change the dishes in plastic. It was realy loud sometimes.
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you for your honest review! I will pass the suggestion along!
Fine to drive
Quality: 4
Value for money: 4
Reply from El Monte RV
Thank you so much for your positive review!
No time for that.
Quality: 2
Value for money: 4
Reply from El Monte RV
Thank you for your honest feedback!
Hello to Everyone El Monte RV Rental. Our only regret is that we had to return our rented RV. From reservation to check-out to the sad moment of returning the RV.. WE HAD AN ABSOLUTELY AWESOME TIME!!!! Departed Manila, Philippines April 21st…to RV pick up at Kent, Seattle 1888 miles to Yakima, Oregon Coast, California Coast, Napa The return of the RV in Santa Fe Springs, CA May 4th Now at home Manila, Philippines. May 8th. Thank you for the smooth transaction. We will definitely return for our next planned trip! Thank You…. Best Regards TORRES FAMILY…
Quality: 5
Value for money: 5
Reply from El Monte RV
Wow! Thank you for your review! We're happy to hear that you enjoyed your trip with El Monte RV!
We were cery happy with our rental of motorhome.
Quality: 4
Value for money: 4
Reply from El Monte RV
Thank you so much for your feedback! We're glad to hear you were happy with your experience!
exactly what we needed. two people and two pets moving 3000 miles
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you for your feedback!
Vehicle is good condition but its very basic. NO seat height adjustment, NO CAR Play. everything checked walk through was thorough.
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you so much for your honest feedback!
Look at the top where I made comments
Quality: 4
Value for money: 4
Reply from El Monte RV
Thank you so much for your feedback!
The vehicle’s radio is of very low quality, and the overall finishes of the motorhome are not great either. This results in a lot of noise while driving. I understand that some noise is normal, but in this case, it felt excessive.
Quality: 4
Value for money: 3
Reply from El Monte RV
Thank you for your honest feedback!
The RV was so clean and had everything we needed!
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you for your feedback!
Clean, spacious, well designed, easy to maneuver. Quality finishes and appliances. Everything was great!
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you for your kind review! We hope to have you as our guests again soon!
It a comfortable and well appointed RV. I was concerned that there were glass and ceramic plates in the RV (we did not request those items). The refrigerated seemed to be missing a barrier and items fell out and broke once we parked and opened it. One of the cabinets ended up opening while we pulled into a gas station. Plates flew out and broke. Thank goodness no one was injured. Just make sure prior to renting that the safety features are in place.
Quality: 3
Value for money: 3
Reply from El Monte RV
Thank you for sharing your feedback—we’re glad the RV was comfortable, and we appreciate you highlighting these concerns as we work to improve for future guests.
served us well
Quality: 5
Value for money: 4
Reply from El Monte RV
Thank you for your feedback!
The overall experience was great. Easy pick up and drop off. RV was clean and in working order also it was a newer model.
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you so much for your feedback!
Confortable, functional, easy to drive and spacious
Quality: 5
Value for money: 5
Reply from El Monte RV
Thank you so much for this feedback!
Needs to be cleaned before given to us a little better.
Quality: 4
Value for money: 3
Reply from El Monte RV
Thank you for the feedback. We appreciate you letting us know and will make sure that our quality checks are improved for future rentals.