No Response
Didn’t acknowledge or respond to an email query sent three weeks ago. Disappointed.
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Offering you the very best personal service and achievable outcome Not all law firms are alike and we recommend that you give careful thought to...
United Kingdom
Didn’t acknowledge or respond to an email query sent three weeks ago. Disappointed.
I have used this solicitor before to do some conveyancing so decided to use them again, however, this time the service I received was totally different as my instructions were ignored regarding the type of searches and how I wanted to exchange and complete to be handled. During the process, I was told that they did not send the local searches to clients as they do not understand them which I felt was making out clients were thick. I was charged for searches that were not done and told they did not know how to obtain them. The sale collapsed after 5 months and I was given charges that no one would explain a breakdown of. I put a feedback form through the door and received no contact, when I contacted I was told they did not reply to feedback no matter how bad or good it is.
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