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Elliott Jarvis Cars Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and team members for providing professional, honest, and exceptionally helpful guidance throughout the entire vehicle purchasing journey, making everyone feel completely at ease. Buyers consistently highlight the smooth, pressure-free environment, noting that dealership representatives go above and beyond with thoughtful touches like vehicle delivery and personalized walkarounds to ensure complete satisfaction. Some reviewers were not happy with minor vehicle condition flaws, occasional unexpected mechanical sounds, or post-purchase maintenance issues discovered after taking the car home. Additionally, a small number of customers pointed out specific early concerns such as warning dashboard lights or unexpected vehicle noises during initial test drives.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and completely pressure-free throughout the... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly and stress-free... See more

Product

Clients share positive opinions on product quality, describing vehicles as clean, well-maintained, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as professional, kind, and... See more

User experience

People report overwhelmingly positive experiences with the user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more

Company replied

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review. I can honestly say that it was a 5 star experience from start to finish f... See more

Company replied

Rated 5 out of 5 stars

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ea... See more

Company replied

Rated 5 out of 5 stars

I called to confirm my interest in a car and made arrangements to visit for viewing and test drive. Arriving early was not a problem and the car was quickly moved into place and I was left to look ove... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Hyundai Dealer
  4. MINI dealer
  5. Motor Vehicle Dealer
  6. Volkswagen Dealer

About Elliott Jarvis Cars

Written by the company

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 12 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!! FREE CREDIT CHECK SEE OUR STOCK

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service, nothing was to much trouble. Would definitely recommend anyone who was thinking about buying another car to give Elliott Jarvis Cars a visit.

28 May 2024
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Reply from Elliott Jarvis Cars

Thanks Dave, we really appreciate your review and are so pleased you enjoyed the experience of buying your new car.

Rated 5 out of 5 stars

Cannot recommend enough! Fantastic car sales!

A easy smooth transition from start to finish! Really friendly and helpful without being pushy at all, the cars sell themselves as they are excellent. Cannot recommend them enough, a pleasure doing business with!

2 June 2024
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Reply from Elliott Jarvis Cars

Thank you for the great review and it was a pleasure to look after you and enjoy your amazing car.
Matt & Steve

Rated 5 out of 5 stars

Highly Recommend

“ Highly Recommend! ” Steve was great and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. What I thought would be a stressful experience was complete ease!

22 May 2024
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Reply from Elliott Jarvis Cars

Thank you Rebecca, we really appreciate your lovely comments, hope you are enjoying your new car. Steve & Matt

Rated 5 out of 5 stars

I have never met a company so supportive!

I have never met a company so supportive. I enquired about a car but I didn't have the full deposit yet, someone else came to view but they didn't want to promise the car to them just yet as I was interested. I said it was okay to promise to them and then they let me know they had a lovely ford fiesta within my range that I could come view. They prioritised getting the car ready for me, they stayed after hours so I could view and drive it. They were never pushy and allowed me my own space to decide. I was very happy with the car. They gave me 12 months warranty & a bottle of prosecco! I accidentally damaged my wing mirror and they told me to come in so they could fix it, I did it on my lunch break and needed to get home in 30 minutes and they dropped me off home and picked me up so I didn't have to take a taxi, such a lovely garage!

20 May 2024
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Reply from Elliott Jarvis Cars

Thank you for an amazing review and we are so pleased that you love your car and happy to help wherever we can.
Matt & Steve

Rated 5 out of 5 stars

But my car even though I was still…

But my car even though I was still abroad, they were very helpful and that’s my daughter test drive any issues she had was promptly dealt with couldn’t have had a better experience. Thank you so much Nadia Alkindy.

18 May 2024
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Reply from Elliott Jarvis Cars

Thank you Nadia we are so glad that you were happy with the experience Matt & Steve

Rated 5 out of 5 stars

Very smooth and trusting experience…

Very smooth and trusting experience with the staff/owners, not had this from other garages.
Always an attention to detail with them in their service for the customer.
They have a check list for everything.
A real pleasurable experience.
Thank you Steve and Matt.

25 May 2024
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Reply from Elliott Jarvis Cars

Thank you Peter, we hope you love your new car. Hopefully see you on the Golf Course. Steve & Matt

Rated 5 out of 5 stars

Super pleased with new car never felt…

Super pleased with new car never felt pressured to buy and the guys couldn't have been more helpful ⭐️

18 May 2024
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Reply from Elliott Jarvis Cars

We are so pleased you enjoyed your experience buying a car from us. Thank you very much for the lovely review Matt & Steve

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service from start to finish, I could not recommend these guys enough!

10 May 2024
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Reply from Elliott Jarvis Cars

Thank you so much for your kind review. Hope you are loving your new car.

Rated 5 out of 5 stars

First Class Service

This was my second time at Elliott Jarvis Cars Ltd. As predicted, they did not disappoint. They were very professional, helpful, patient and attentive from the offset. Will definitely use them again. I love my new car.

10 May 2024
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Reply from Elliott Jarvis Cars

Thanks Charlie, as ever a pleasure to deal with you. Hope you are loving the new car.

Rated 5 out of 5 stars

Helpful friendly staff at Elliott Jarvis Cars

The whole transition from enquiring about my car to Test Driving, then purchasing the car was straightforward with incredibly friendly and helpful staff.
Would highly recommend using
Elliott Jarvis Cars Plymouth!

9 May 2024
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Reply from Elliott Jarvis Cars

Thank you for the brilliant review it was a pleasure to help you in buying your car.
Matt & Steve

Rated 5 out of 5 stars

Definitely recommend

A really great experience buying a car from Elliott Jarvis. Matt was really, friendly and knowledgeable, and the car had a full service and MOT before purchase. It was a really nice touch to have a big red bow on the car and a bottle of fizz when we collected it.
I would definitely consider buying from them again.

7 May 2024
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Reply from Elliott Jarvis Cars

Thank you for the great review and we are glad you love your car and hope to help uin the future.
Matt & Steve

Rated 5 out of 5 stars

Brilliant garage to deal with

Brilliant garage to deal with. The buying experience and handover of our new car was a real pleasure.

13 April 2024
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Reply from Elliott Jarvis Cars

Thank you for the kind review and we take a real pride in looking after our customers so this is great to hear.
Matt & Steve

Rated 5 out of 5 stars

Pleasant people

Hi we were very impressed with how we were dealt with. Very polite and helpful . Would buy from them again.

5 April 2024
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Reply from Elliott Jarvis Cars

Thanks for the review Steve, pop in for a coffee when you are around Matt & Steve

Rated 5 out of 5 stars

100% would recommend these guys!

100% would recommend these guys!! The service was incredible matt and Steve really went above and beyond to get my car sorted so quickly for me 🌟 if you’re in the market for a car give these guys a shout!!

Thank you so much guys!!!🎉

24 March 2024
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Reply from Elliott Jarvis Cars

Thank you for the great review Layla, hope you are loving your new car! Matt & Steve

Rated 5 out of 5 stars

5 star service all the way

5 star service all the way. The guys were really helpful and explained everything, they made the experience so easy. Would definitely recommend!

21 March 2024
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Reply from Elliott Jarvis Cars

Thanks Nicola for the lovely review and we like to make sure that it is an easy and enjoyable experience so this is great to hear.
Matt & Steve

Rated 5 out of 5 stars

Steve and matt are both very genuine…

Steve and matt are both very genuine guys with a great knowledge of cars made all my worries disappear with buying a used vehicle and made the whole process easy and I left with a great peace of mind that they will allways look after there customers I will be highly recommending elliot jarvis cars

20 March 2024
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Reply from Elliott Jarvis Cars

Thanks Steve for the great review we really appreciate it and enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

Highly recommend

I had a lot bad experience with cars and no one is never been so helpful like Matt and Steve.
Great quality cars and amazing customer service.

Thank you

13 March 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you Francesca and we take great pride in trying to look after all our customers so this is great to hear.
Matt & Steve

Rated 5 out of 5 stars

Quality and service are most definitely…

Quality and service are most definitely top priority bent over backwards to make sure I was happy,would most definitely recommend and certainly would use again

15 March 2024
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Reply from Elliott Jarvis Cars

Thanks for the great review Marc and we pride ourselves on our service so this is great to hear. Enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

5 star service.

Excellent service. Very friendly guys. Made the whole experience so easy for me, explained everything and put me at ease! Highly recommend!!

21 March 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for your recommendation, hope you enjoy your lovely car. Matt and Steve

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