Ellie Seattle 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just line everyone else says. Piece of junk very disappointed ugly. False advertising. Website should be shut down. I am disputing this payment!!

Rated 1 out of 5 stars

This Company is a SCAM DO NOT BUY anything from them. They show you Photos of one thing and then send you something else that is not like what they have shown to you. They say that there are zipp... See more

Rated 1 out of 5 stars

Wow! What a scam of a company! First they have an image of 2 elderly woman (one looks like she’s about to cry) and how they’re going out of business 50% off items. I purchased a lamp that was supposed... See more

Rated 1 out of 5 stars

Terrible product cheaply made definitely not stained glass or original design. If possible I would rate the product a 0. Cheap plastic made and shipped from China not Seattle. Website is not truthful... See more

Company details


Contact info

All reviews

(205)

205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. I would give this business 0 stars if I could. This was one of the worst online shopping experiences I have ever had.

First, the customer service was awful when I was trying to locate my order. Once I finally tracked it down, the product I received was completely different from what was shown and described on the website.

The website presents the product as a handcrafted, high-quality, sustainable piece with real craftsmanship. What arrived was a small, cheap plastic lamp that appeared nothing like the photos. It was not the size, quality, material, or design I expected based on the product listing. It also appeared to be shipped through a Chinese delivery service, despite the branding suggesting “Seattle” craftsmanship.

This felt extremely misleading. The item did not look like a premium handcrafted decor piece; it looked like a cheap plastic product being marketed as something much nicer than it actually is.

Between the poor customer service, the misleading product description, and the disappointing quality of the item, I would strongly recommend that people do not buy from this business.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Not Stained Glass

Not Stained Glass. These are Chinese scammers making you think a company in Seattle is going out of business and +$200 stained glass lamps are being sold to liquidate. I paid $54.41 for a $10 plastic piece of Shit. It came from China. No warning on their add that it was from China. Says this...
"A unique, handcrafted animal lamp created by two sisters who dedicated years to turning stained glass into warmth, character, and soul for your home. These are not just lamps — they are the last tangible expression of the care, artistry, and passion poured into every design.
True handcrafted artwork that will never be produced again."

Don't by buy from these low life scammers!

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Garbadge

Product is a complete scam. Comes from China and isn't worth $2.00 never mind $50. complete false advertising

21 June 2026
Unprompted review
Rated 1 out of 5 stars

I only gave my products from Ellie…

I only gave my products from Ellie Seattle a 1 because there is no zero to select. The lamp was cartoonishly small and the mug with "geodes" was just plastic painted to somewhat look like a geode. If anyone wants to start a class action against them for fraud, I'd be more than happy to join, maybe even contribute to the lawyer fees.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

They're a scam

You need to keep on pestering them they will offer you 20% and you keep them all the way up to 70% and you keep them but I kept them and got 100% of my money back tell them you want it reversed at once or where do I send the paperwork keep after them and they will give you all your money back they're nothing but losers

29 April 2026
Unprompted review
Rated 1 out of 5 stars

This site is a fraud

This site is a fraud. Nothing is stain glass or hand made in Seattle. The lamps are cheap resin/plastic and look nothing like the animal advertised. They do not do any work by hand, everything is shipped from Hong Kong. The cups have no crystals or stones, they are also made out of the same resin/plastic with a silver condiment cup glued inside so it will hold liquid. The bags are not hand made either, they are cheap, they do not have pockets or zippers. Everything they sell is not as advertised. These people are scammers.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Scumbags

Scumbags! they even ask for tips because they are so "poor"! I got cheap, plastic dollar store lights. The mugs are a complete hoax. They should be shut down.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

cheap plastic

I order 2 items and they came from china they are cheap plastic and no where hand crafted items. shame on the company is this maybe called bait and switch. they told me if I wanted to return the items that I had to pay for shipment back to china. so if they are had crafted and they advertise stain glass really they come from overseas. buyer beware do not order from this company

28 May 2026
Unprompted review
Rated 1 out of 5 stars

The ole Bait and Switch tactic - report if you were scammed to the Federal Trade Commission

The company is using what is called "bait and switch". They advertize beautiful handcrafted stain glass lamps. You think that is what you are buying. When you go to the Add to Cart page, underneath the button in smaller print are Key Features. In that section, you'll find it listed that the product is actually resin (plastic). The size of the product I received was smaller than advertized as well. When you contact the company, they tell you that they can offer you a 25% refund or for that money to go towards another product listed on their website. I complained to them about the quality of the their product and that they are deceiving customers, but they do not seem to care.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a major fraudulent…

This company is a major fraudulent scam. Product was a 4” tall piece of worthless plastic. I threw it in the garbage as soon as I opened it. Do not get fooled and waste your money and time. Just Chinese worthless trash!!!!

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Shit

Someone needs to shut down this scam of a company under any means necessary. Total fraud and deception. They offered me a 15 percent refund on a 3-dollar piece of shit and claimed that if I returned it and paid for shipping, that's worth more than this low-grade plastic crap. This is why we need a consumer protection agency; thanks, Trump.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Ellie Seattle needs to be put in jail

Ellie Seattle needs to be put in jail. the scam is so obvious now that I don't understand why authorities havent arrested anyone yet. I can only assume by the the name that they are in Seattle, Washington. Yes, a beehive of low information people. Someone needs to put an end to this scam. My guess is that they are Chinese illegals in association with depraved government officials.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

So terrible

So terrible, another AI scam from China. They soaked me for $450! I bought a whole bunch of them, cheap, small, plastic, garbage not even carnival quality lmao. Oh man, what genius these scammers are! You have to give them credit for their sheer criminality. Like buying a lamp from Hans Gruber!!

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Plastic, not stained glass, 1/10 of the size

I recently purchased a "Transparent Labrador" lamp from Ellie Seattle after their ad claimed it was made of stained glass. What arrived was plastic — and significantly smaller than what's shown in the product photos.
What makes it worse: they market to people who have lost their pets. Don't let them exploit your grief.
Save your money and shop elsewhere. Happy to share more details in the comments.

31 May 2026
Unprompted review
Rated 1 out of 5 stars

IT'S A SCAM!!!!

IT'S A SCAM!!!!! DON'T WASTE YOUR MONEY. I WOULD GIVE ZERO STARS IF I COULD. THE LAMPS ARE CHEAP YELLOW PLASTIC, SMALL, NOTHING LIKE THE PICTURE. AND I BOUGHT INTO THE SAD FINAL SALE STORY AND TIPPED THEM AT CHECK OUT. THEY WON'T GIVE ME MY MONEY BACK. WANT TO GIVE ME 15% BACK OR A PROMO CODE FOR 50% OFF MY NEXT PURCHASE..... LIKE I WOULD WANT ANOTHER PLASTIC DOLLAR STORE LAMP, YEAH RIGHT!!!!

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Sent a broken piece that wasn't what was described or pictured. Do not, I repeat, do not order from.

27 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look