Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... See more
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We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.
London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Willow loves the kibble and raw food, the treats and we have just received the new topper. We had a fussy eater but changing the food has made a difference.

Reply from James & Ella
My pug loves James and Ella dog food. Not only that, but her breath and coat quality have improved as well. Brilliant communication from the team at James and Ella to ensure that my pug is thriving on the food.

Reply from James & Ella

Reply from James & Ella
Fantastic speedy service.
Very fussy 10 month old puppy loves this food. Super convenient way to feed kibble and dried raw food.

Reply from James & Ella
Choosing kibble and raw was by far the best decision we have made for Willow. She absolutely loves it!! It is full of all of the essential nutrients that she needs to stay happy and healthy. It is also reassuring to know that James and Ella have all of their customers best interests at heart. The ordering process is so straightforward and the reminders for her next order is beneficial to keep track of when she is getting her next order. Thank you

Reply from James & Ella
Great product which our dog loves and is healthy for him too. Excellent customer service too. Really responsive and helpful

Reply from James & Ella
High quality food. Efficient service. Easy to vary the delivery schedule.

Reply from James & Ella
Great communication from James & Ella. My dogs love their food and they are super healthy and bright on it.

Reply from James & Ella
Really efficient delivery of the dog food especially when you need to order earlier than your plan

Reply from James & Ella
Fantastic customer service, they simply can't do enough for you great food at a good price and my dogs absolutely love it!!

Reply from James & Ella
Very ease to use site. Always efficient service and delivery. Lovely products which our dog enjoys very much.

Reply from James & Ella
Great food that our dog has devoured from a pup (and is now 3) and he looks so healthy on it.
The subscription service makes life easy for me!
Customer service is excellent for any contact needed, you feel that you are a welcome part of the family.

Reply from James & Ella
We're well versed with fussy cats but our Dog was always open to trying different food. Since changing to Ella & Co and accidently allowing is to run too low before re-ordering, our Dog wouldn't eat her old food which we considered was good quality (Orijen) she has clearly now become more cat like in her out and out refusal to eat anything other than Ella & Co. It's great in a way but keeps the pressure up to ensure we don't run out!

Reply from James & Ella

Reply from James & Ella
Great service and my dog loves the food, I had him on another brand of freeze dried raw and they changed the recipe or manufacturer, it upset my dogs tummy but since he's been on Ella's he is a very happy and healthy dog.

Reply from James & Ella
Excellent food my 12 year old Cockerpoo has seen great health benefits and I am very grateful

Reply from James & Ella
This company are amazing to deal with! I can change the date of my subscription through their extremely easy website. My dog loves their products

Reply from James & Ella
Great food that has given my dogs super coats and eyes along with improved gut health and energy levels. The food is so convenient to store and the customer service is excellent

Reply from James & Ella
My puppy Cockapoo absolutely loves the kibble and raw freeze dry food. Also I’ve recently bought the treat bags. Bibi loves them so much (in moderation of course).
I really appreciated the follow up phone call from Laura asking how Bibi is getting on with the food. I’ve also sent a question about the right amount of food per day and got a prompt email back and great advice, I won’t go anywhere else for Bibi’s food. Thank you James and Ella xx

Reply from James & Ella
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