Elk & Bloom Reviews 

318
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful jewellery, noting that items arrive quickly and come with stunning, luxurious presentation boxes. People also mention that customer service is exceptionally helpful, responsive, and genuinely kind when handling various inquiries. Some reviewers were not happy with occasional delivery delays or experiencing issues where parcels failed to arrive on time. A few customers additionally encountered minor product defects, mentioning specific problems such as faulty clasps or hoops that would not close properly. Buyers appreciate finding unique pieces, though a handful noted that certain items felt less durable or tricky to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the stunning design and luxurious packaging of... See more

Customer service

Consumers find customer service to be exceptionally positive, quick, and efficient. Reviewers frequently... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and courteous customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful product and packaging. Great service and customer care from Elk & Bloom. My daughter loves her anklet, it was so beautifully packaged and presented to such a high quality - the perfect gif... See more

Company replied

Rated 5 out of 5 stars

Sooo happy with my order. I won’t lie I’m fussy when it comes to jewellery, and I also like my jewellery to be different to everyone eles. When my items arrived I was actually suprised by the quality... See more

Company replied

Rated 5 out of 5 stars

My daughter picked a beautiful set of earrings as part of her birthday, I ordered them right away as her birthday was only a week away, they arrived in plenty of time with great communication from t... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(318)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful items every time

Beautiful items every time, packaging is so beautiful I feel bad having to recycle it! Customer service are very responsive too. Cannot fault this company.
💙

2 November 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 4 out of 5 stars

Lovely products

Lovely products, would have liked a delivery update which wasn’t possible.

22 October 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful jewellery delivered quickly…

Beautiful jewellery delivered quickly in lovely packaging. Nice email interactions.

21 October 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Great service

Great service! Amazing Products I would definitely recommend!

21 October 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Lovely present

Good packaging if a little over the top for such a small necklace. Fast delivery. And my wife loved her present

17 October 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Katie was so helpful and accommodating…

Katie was so helpful and accommodating with the issue I was facing. The whole service throughout has been flawless. Would highly recommend.

2 October 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

I chose the bracelet as a special gift…

I chose the bracelet as a special gift for my son’s girlfriend and it is beautiful. Dominique was so lovely in responding to my messages too, which made it more personal and lovely to know that it’s a genuinely boutique company. Thanks

19 September 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

So great!

Lovely to deal with. Prompt replies and beautiful products.

23 September 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful jewellery and excellent…

Beautiful jewellery and excellent customer service. Unfortunately I received a faulty item, however it was resolved promptly and with great kindness. I feel really valued as a customer and would definately recommend to others after such a positive experience. Many thanks again :)

18 September 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Wave stacking ring silver

This ring is just beautiful, simple and classic. I am always justdelighted with my Elk and Bloom products.

8 August 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Gorgeous products and speedy delivery
Will definitely order again!

21 August 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful Products and Great Customer Service

This review is a little late as I ordered in May but I wanted to say the customer service was great, products are beautiful and beautifully packaged and I feel like a valued customer. I would definitely purchase from Elk & Bloom again as I think the items are good value and well-priced.

27 May 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

A pleasure doing business with Elk & Bloom

Elk & Bloom has a wide selection of amazing jewelleries and I found the perfect mother's day gift over there. The quality and finish of the jewellery is exceptional.I experienced some lateness in receiving my order through no fault of the shop. It was rather a delay with the post office (International shipping). However, the shop was very quick to respond to my queries. Since, the order was taking some time to reach, the shop even sent me a replacement for my order. By that time, I had received the initial order, but I was so pleased by the product that I offered to pay for the replacement. Overall, it was a pleasure shopping with Elk & Bloom. 100% customer satisfaction.

10 July 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, very happy with my purchase. Thank you!

17 May 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful choker necklace

I purchased a gold choker necklace off of Etsy by Elk and Bloom. The necklace is just as described and is beautiful in person. Highly recommend!

5 August 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

I bought 14K Hoop Earrings from Elk and…

I bought 14K Hoop Earrings from Elk and Bloom and I love the size and the hammered design - they are perfect for any occation! I also loved the fast shipping and the customer service when my original package were lost in the mail.

30 July 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Great choice for a special gift

The necklace was bought for a birthday gift. It's so well made, gorgeous to look at and just seems to elevate your outfit. The box and packaging were so beautiful that I didn't need to do much to wrap it for a birthday, it looked really special.

Look forward to buying from E & B again.

1 July 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

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