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Elite Umrah Reviews 

152
•
TrustScore 4.5 out of 5

4.7

Travel Agency
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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the dedicated staff for providing exceptional guidance, answering all questions, and keeping in constant touch throughout the entire trip. Many consumers note that flights, hotels, and ground transportation are managed very professionally, creating a seamless and worry-free journey from start to finish. However, some reviewers were not happy with the booking process, mentioning that hotel accommodations were only confirmed at the very last minute despite being reserved many months in advance. A few other people also felt that the support team was unhelpful and dismissive when attempting to address these significant delays before departure.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising advisors for their exceptional support,... See more

Service

Reviewers highlight positive aspects of service, noting that agents handle flights, hotels, visas, and ground... See more

Booking process

Reviewers express mixed feelings about the booking process, with many customers praising swift arrangements... See more

Holidays

Consumers find holidays to be a source of great satisfaction, highlighting stress-free and enjoyable trips.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start to Finish! From booking right through to the end of our Umrah, the experience with Faizan has been absolutely amazing. He stayed in touch throughout our... See more

Rated 5 out of 5 stars

Elite Umrah provides excellent services from start to finish. There prices are affordable, which includes flights, visas, hotels, transport in Makkah and Madina. They have good communication skills... See more

Rated 5 out of 5 stars

Amazing experience. From start to finish. Checked in on us every single day to make sure everything was running smoothly. Approachable, recommended to family and friends, who have already confidently... See more

Rated 5 out of 5 stars

Alhamdulillah just come back from Umrah. Booked with Elite Umrah both Nabeel and Sherbaz were amazing. Very helpful and just a call away throughout the booking process and while we were in Umrah. Cate... See more

Company details

  1. Travel Agency

Written by the company

Being a UK based umrah packages provider, Elite Umrah is recognised for its transparency, and professionalism as adeptly as affordability for your umrah travel plans. We have intended pre-planned groups, customisable, and individual umrah offers for your ease to pick from a massive variety of hotels and airlines. Given our honesty and professionalism in crafting affordable and in leisure umrah deals, we have been admired and relied on by the Muslim community in the UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

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4.7

All reviews

(152)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

An agent Abdul Qayyum was dealing with…

An agent Abdul Qayyum was dealing with me and he made the whole process and my holiday trip planning so smooth & efficient. I am extremely satisfied with the services of this agency especially Abdul Qayyum. Would definitely recommend!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience
Experience with Elite Umrah has been great. Huzaifa looked after us from very first day when I was enquiring till the last moment when I reach back UK. First class customer service from “Elite Umrah”. Highly recommended

3 April 2024
Unprompted review
Rated 5 out of 5 stars

great experience

I had privilege to travel with this company and it was an absolute pleasure traveling with them. They made it so easy to book and pay for the package. I preferred to pay in instalments and they were not hesitant about it. I would definitely recommend this company and will plan again soon with them.

20 April 2024
Unprompted review

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