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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional lagging during streaming, though typically for short durations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the team members for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support team and... See more

User experience

People report positive experiences with user experience. Many customers, including those who are not... See more

Product

Users describe positive interactions with the product. Many customers are impressed with the powerful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made everything so simple and easy to understand. Not only did they set it all up for me but offer lifetime support so I never need to worry about any issues and I can ask any questions they are so qu... See more

Rated 5 out of 5 stars

Self-hosting is challenging and tedious, ElfHosted takes that away, and adds multiple features that make it easy to get your media to all of your devices. When problems do arise the customer support i... See more

Company replied

Rated 5 out of 5 stars

All this is new to me and I stumbled upon elfhosted by chance. I picked up AIO streams with proxy first then, picked up comet, and have added a bookworm bundle (audiobook request and audio book bay) I... See more

Company replied

Rated 5 out of 5 stars

Yes, you can do it all yourself and self-host it. However, sometimes for a few bucks more, having elfhosted host the instances and getting that white glove Rolls-Royce vip experience is worth it. They... See more


Company details

  1. Cloud Computing Service

Written by the company

Self-hosting is fun and rewarding.. until it's not. We run an open-source platform which takes care of all the "plumbing" (updates, security, integration, compute), so that you can focus on the core joy of self-hosting - using your apps! Popular ElfHosted options are Media Streaming with Plex, Jellyfin, or Emby, Google Photos alternative with Immich, secure password vault with VaultWarden, etc.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tiny elves, huge service!

I’ve been using Elfhosted for a few months now and couldn’t be happier. Their customer service is second to none - there’s always someone on hand to help, and they’re super friendly and willing to get their hands dirty ‘under the hood’ if any issues arise (which is almost always down to third-party services, not Elfhosted themselves).

I also appreciate how proactive they are with updates and improvements which are complete in a daily update window. It’s clear they really care about their users and go the extra mile to make sure things run smoothly.

Very cheap trials available on a lot of their stacks which allows you to get stuck in and get a feel for the place before committing.

Couldn't recommend these guys more.

3 July 2025
Rated 5 out of 5 stars

I’ve been using Elfhosted’s Plex…

I’ve been using Elfhosted’s Plex Streaming Bundles and I’m genuinely impressed. From day one, the setup process was smooth and straightforward, with clear instructions that made it easy to get up and running. Their support team really stands out — they were fast to respond, knowledgeable, and went above and beyond to answer my questions and help me fine-tune everything.

The performance has been rock-solid, with reliable streaming and no noticeable buffering or downtime. I feel like I’m getting great value for my money and peace of mind knowing their team has my back. If you’re looking for a Plex hosting solution that’s worry-free and backed by excellent customer service, Elfhosted is the way to go.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Service with Outstanding Support

I’ve had a consistently positive experience with Elfhosted. The service performs exactly as expected, with any rare hiccups typically tied to third-party tools like RD—not the platform itself.

ElfHosted has been rock-solid on its own terms, and their customer support is exceptional. Any service-related updates or issues are communicated clearly and promptly, which I really appreciate.

It’s rare to find a service this dependable, backed by a team that genuinely cares about keeping users informed and supported. I’m genuinely impressed.

22 June 2025
Unprompted review
Rated 5 out of 5 stars

Elfhosted is Fantastic

Elfhosted is absolutely fantastic. Especially if you do not have a ton of technical knowledge or the ability to selfhost. Hell even if you can selfhost this is a great starting point to get a feel for different apps and the knowhow to use them. As the customer service is top tier and they also offer white glove services for specific packages so becomes plug and play you just do minimal upkeep they even update the apps for you so your not having to pay attention to when containers need updating. Would still be using the service if I did not take the time/knowhow to switch to selfhosting. So do I recommend Elfhosted. The the answer would be yes 10 out of 10 times.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

self-storage was self-sabotage for me...

i tried elf hosted after becoming increasingly frustrated with trying to manage all of the "needs" i was personally trying to fulfill for my family at home. it was overwhelming even with access to GenAI trying to help me troubleshoot. I decided to give elfhosted a trial just to see if it could do what i needed. It was ALLOT even having a general idea of what i wanted to do, there was still allot i didnt know. the help though that is offered through discord is simply unparalleled. they made it seem so easy and they never complained when i would ask them to reset things for me over and over again. this is absolutely worth the price

28 May 2025
Unprompted review
Rated 4 out of 5 stars

Great option though a bit pricey

Great option though a bit pricey. Most of it is automated but you may need to spend sometime at initial setup. Given the prices would want see to see some more features being added at same cost !

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, but pricey but don't mind the price as it's all automated and was easy to setup, got my external vps storage linked up by rclone and it works, all things in one place, thank you

10 March 2025
Unprompted review
Rated 4 out of 5 stars

Happy with Elfhosted good quality

Happy with Elfhosted! Could be better, I was looking for a "managed" version without having to think about solving issues myself.

The support is great! I have used VIP and regular support and both very friendly and helpful.

My suggestion would be to deliver an "managed" solution just an overseer and plex/jellyfin without the extra hassle.

1 January 2025
Unprompted review
Rated 3 out of 5 stars

Too much upkeep required for the price

Too much upkeep required for the price. Perhaps RealDB is more to blame for issues, but there were several times where my library would climb to 1000+ movies, only to check a day later to see it down to 100 movies. Plex symlinks broke frequently, streaming speeds bad, etc. I initially bought a prepaid plan, but I gave up on this with time remaining. A courtesy refund of some kind would have been nice.

2 February 2025
ElfHosted logo

Reply from ElfHosted

Hey Brian, you're right that there's unfortunately nothing we can do about what RealDebrid do / don't do with your library (there are other provider options), but it's possible that we can address the streaming speeds, depending on where you are geographically relative to our two (US and EU) datacenters.

If you reach out at https://discord.elfhosted.com, we can try to help :)

Rated 5 out of 5 stars

Exceptional Service with MediaFlow Proxy

I recently started using the MediaFlow Proxy service from elfhosted.com, and I must say, it has exceeded all my expectations. From the moment I signed up, the process was seamless and straightforward. The user interface is intuitive, making it easy to navigate and set up the proxy service.

One of the standout features of MediaFlow Proxy is its reliability. I have experienced zero downtime, and the connection speeds are consistently fast. This has been a game-changer for my streaming needs, ensuring that I never miss a moment of my favorite shows or live events.

The customer support team at elfhosted.com is also top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. I had a minor setup question, and their support team resolved it promptly, ensuring a smooth experience.

Overall, MediaFlow Proxy has significantly improved my online streaming experience. It's reliable, fast, and backed by excellent customer support. I highly recommend this service to anyone looking for a high-quality proxy solution.

25 January 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

Thank you Matteo, we love it when our users are happy! :)

Rated 5 out of 5 stars

Elfhosted: Simply great!

Elfhosted is really great!

The service is super fast and reliable. The support is friendly and always quick to respond, especially the active community is also always there to help. There are a lot of applications and the founder and his Elf-Vengers are constantly developing new features and improving the service. It shows the passion and innovation behind it. Above all, the ability to test apps quickly and easily at a low price is great.

I've tried a lot of seedbox providers in the past, but none have come close to the flexibility and community feel of Elfhosted. The founder and his team do a great job for the community and make everyone feel welcome.

If you want to save time, hassle and money, Elfhosted is the place to go.

11 January 2025
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Reply from ElfHosted

Thank you ttopxelp, you're a treasured Elfie! :)

Rated 5 out of 5 stars

Communication of the guys to a noob.

Communication of the guys to a noob.
White glove treatment and explanations required for setup.
After the setup and continued support on invitation to friends. Elfhosted Plex way to go.

11 January 2025
ElfHosted logo

Reply from ElfHosted

Thanks again Gere! OldBoysForeva!!

Rated 5 out of 5 stars

perfect

one of the best client service i've ever seen, this is perfect and even as a beginner you can get a lot of help for a fair price

7 January 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

Thank you Nathan, your notes and feedback on the onboarding process were very helpful! The next users should get a slightly easier ride! :)

Rated 5 out of 5 stars

Reliable, Secure, and Easy to Use!

Elfhosted has been an absolute game-changer for me!

I’ve always wanted to use Plex but didn’t have the time or expertise to set them up securely.

Elfhosted took all the hassle out of the process, giving me a seamless experience from day one.

The best part? I could attach my own storage, which not many hosting providers offer. This gave me full control over my data while still benefiting from their robust hosting infrastructure.

Their team ensures everything runs reliably, and their focus on security gave me peace of mind knowing my apps are always protected. The setup was smooth, the performance is top-notch, and their customer support is fast and knowledgeable.

If you’re looking for a reliable service to handle self-hosted apps, look no further than Elfhosted.

Highly recommended!

7 January 2025
Unprompted review
ElfHosted logo

Reply from ElfHosted

Guillem, you're the kind of customer who we love making happy! Welcome to the tribe! :)

Rated 5 out of 5 stars

"I would recommend ElfHosted to anyone

"I would recommend ElfHosted to anyone. It has been great so far and made life a lot easier than running my own setups. If you’re in the fence give them a try and help support this great community."

19 December 2024
Unprompted review
ElfHosted logo

Reply from ElfHosted

Thank you, that's what we're aiming for!

Rated 5 out of 5 stars

The team is fantastic

The team is fantastic. Support is great and the product is amazing.

13 December 2024
Unprompted review
ElfHosted logo

Reply from ElfHosted

Thanks Mike! 🤘

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