Delivery prompt and never had any issues over the last 18 months until I had a problem with a particular model I took on holiday with me. Darren in customer services was really friendly, helpful and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Awesome product to stop smoking, most flavours are good. Tobacco would be a nice addition. Cherry Cola needs more work and should be renamed Cough Syrup Cloudd. I would recommend (Elfra Pro pods)
Takes a bit of time for products to ship compared to other companies but the orders always right and still arrives when they said it would. So overall a good experience
Every time I have used/ ordered from them, it has always come on time and never been delayed. My orders have always been correct and the quality has been brilliant. Thank you to everyone at ELFBAR �... See more
My go to destination for all things vape. Great selection of products, easy to order, good deals, next day delivery if needed.
Easy shoping. Lots of available item to get and very quick delivery. Very happy to doing purchase since last 3 months and will be doing further.
Very helpful staff when I was having trouble with the authentication of age... And goods came quickly :-)
I have been ordering from this company regularly over a year now always found the items I order of the highest quality at a reasonable price, keep up the good work.
It was easy to find that product that I was looking for and order it. Afterwards, the age check, was easy and fast. You can create an account so you don't have to submit your ID multiple times. The... See more
I have been ordering from this company for nearly a year now and have found that all there products first class quality at a very reasonable price also after each order you receive points which are c... See more
A quick reliable service. No problems and items ordered are sent within the timeline promised.
All I required & more I wasn’t aware of. Deliveries arrived within time offered.
Cannot fault this company. Straight forward ordering and great value products. Many thanks 🙏🏼
Very efficient service easy to use plus fast delivery, What more could you ask for really.👍🏼
It is so easy to order from these guys, and great flavours they never disappoint.
This order was good but you've ignored my enquiry resulting in me having to place the order
Really good value for money and better than the ones you get on eBay. Delivery of your choice which is fantastic. Thank you
I joined Elfbar a couple of years ago and I have a lot of respect for the way I sign into my account and I get my products and my points for the next time I buy something off my next purchase and so o... See more
I got exactly what I needed and delivery was excellent.
Easy to follow web page. Fast prompt delivery
Always deliver on time. Good deals
Good products, fast delivery
Slick easy ordering and fast delivery
Excellent products, and delivered promptly.
Easy to order, fast delivery!
Great website, super quick processing & delivery
Quick delivery and good communication with order status.
Quick delivery and reasonable price.
Quick to deliver always have what I need
Super easy ordering process, fast delivery Excellent
Excellent taste, quick delivery
I put down the cigs last year and have been ordering my vapes from the elfbar.co.uk website for months. Website is easy to navigate. The points you can collect turn into cash off your next order. De... See more
Quick and easy process ordering. Flavours are the best I’ve had from a vape company. I use the Elfbar ultra and it’s a great vape. Fast shipping. Can’t really ask for anymore.
Service was quick and delivery too ,second time I’ve used this site an will use it again
Lately, more and more of the pods I receive are faulty, which means I end up wasting quite a few of them. I also regularly pay for next day delivery, yet my current order is now five days late with no... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour r... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour r... See more
I used to love elf bars, but since the ban on disposable vapes, I've tried 8 elf bar dual 10k pods. While the flavours are amazing, the battery life is great, the design etc are all good, the devic... See more
Ordered a new vape after the first one started to leak and this one was no better. The refill pods didn't work from day one and I made a complaint online but heard nothing back! I decided to take matt... See more
I just bought an Elfbar pod and am using it with the battery part, but it is producing an extremely burnt flavour. I do not recommend buying this product to anyone. It is a waste of money and, what I... See more
Purchased and received 24th July 25 and a few weeks the device has been leaking non stop and the rubber opening have worn away! Terrible provide. Completing stopped working 14th Sept 2025!
Still waiting for delivery never arrived They use Evri the worst courier service Will try to order from another company if they have stock
Received my order this morning and this is what I encountered: Contents of my email I sent: I've not long received my order at 10/10.15am today! Firstly, as you can see from my below ord... See more
I am reviewing an Elfbar product, not their online shop. I recently bought the Elfbar 10k as part of the 4 in 1 Ultra50 through Vape Club at a very reasonable price of £13.99, including the device alo... See more
delivery was too slow
Didn’t receive my four oils I ordered
Ordered two vapes. Only one of them would work.
Company details
Written by the company
Make It ELF, Enjoy Yourself. Since 2018, ELFBAR has been at the forefront of innovation. Driven by the vision for a smarter and more enjoyable vaping experience, we recognise the evolving need for natural-based flavour profiles and a more personalised vaping experience. With an unwavering commitment to customer satisfaction, all products are meticulously designed to embody the core essence of ELFBAR: Enjoy, reliable, and Experience. Through relentless dedication to constant improvement and extensive research, we’ve curated a collection of products that exemplify top-tier component adaptation, pure taste, and human-centric designs. At ELFBAR, our passion lies in providing not just products but also diverse experiences so enjoyable.
Contact info
United Kingdom
- elfbar.co.uk
4.2
Great
96 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got the Elfbar Elfa Pro and it was…flavourless
I got the Elfbar Elfa Pro and it was absolutely flavourless and tasted of only harsh smoke. It comes in two sections I assume because of Chinese counterfeits but these parts do not lock together and there is little or no flavour. I'm very disappointed and I will not be buying elfbar vaping products anymore. Its not just the one vape that was like this but several now. These guys need to add more flavour to their product to make it less harsh on the throat. The smoke is disgusting and I imagine breathing talcum powder when I use this product.
15 March 2024
Unprompted review
They use Evri.
They use Evri.
They also don't respond to emails.
Elfbar products are good but the risk is with Evri.
30 December 2023
Unprompted review
Terrible products, con !
Terrible products, as they have grown they have cut.costs on batteries etc, the impact only.felt by the consumer. This is not a brand to be trusted? Far from it. A poor product(now) ..Shambles of what would have been a good design.
23 October 2023
Unprompted review
➡ Completely ignores people - don't expect any service
➡ Interaction with People:
Emails are ignored and there is absolutely no pre-sales or product line service.
➡ Company Name:
'Elf Bar' has removed the space and capitalised the new word, so I will use the company's way of typing/displaying its name; ELFBAR.
➡ Incompetence & Brand Damage:
Given that this website is the only official British ELFBAR website, and it's operated by Flavour Warehouse - a multi-million pound company (public Companies House records), there should be some level of caring about the brand and not damaging it.
I believe the website is run under licence, but it may be owned by Flavour Warehouse instead. Regardless, the damage to the ELFBAR brand that Flavour Warehouse is encouraging through incompetence should concern ELFBAR.
I recommend avoiding this website entirely.
6 July 2023
Unprompted review
Faulty products do not use this site
11 June 2023
Unprompted review
i get 403 error on whole site after…
i get 403 error on whole site after ordering. order still not arrived.
29 October 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.