I forgot to order the lightbulbs and someone checked in with me before shipping my order. I would have been so disappointed if they arrived w/o them. I appreciated the gentle nudge and saving on shi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was excellent. After I had placed my order I got a message to ask if I would like a light bulb for the light I purchased as I hadn’t added this. They sent me a payment link for this imme... See more
Company replied
Elevenpast was super fast to respond to my enquiry. They went the extra mile to accommodate my request to make the base slightly shorter. They kept me informed on the delivery throughout the process.... See more
Company replied
I’m so happy with the service I received. Delivery was fast, and the bedside lamps were securely and beautifully packaged, so everything arrived safely. I’ve been searching for bedside lamps for s... See more
Company replied
Company details
Written by the company
Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.
Contact info
52 Marine Drive, Paarden Island, 7405, Cape Town, South Africa
- 0212011211
- info@elevenpast.co.za
- elevenpast.co.za
4.9
Excellent
326 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attention to Detail and Wonderful experience
Such prompt, friendly and personal exchanges. Love the offerings and the people - thank you!
30 June 2026
Unprompted review
Reply from elevenpast.co.za
And we LOVE you Caitlin. ❤️ Thanks so much for sharing your experience and for just being an amazing customer.
Excellent service and super quick…
Excellent service and super quick delivery. I live remotely in a tiny town and I received my order exceptionally quickly. Communication with regards to tracking is also brilliant. Will buy through Eleven past any day again.
2 July 2026
Unprompted review
Reply from elevenpast.co.za
Thanks for the wonderful review Tracey and we are so glad we could get your order to you fast. Have a wonderful week 🤩
Received my order in time
Received my order in time, speedy and smooth transaction, looking forward to using the Diffisers 🫶🏽
3 July 2026
Unprompted review
Reply from elevenpast.co.za
Amazing news Chimuka. Thanks for being a wonderful customer 🤩
Professional service, great value
Professional service, vast selection at good prices!
2 July 2026
Unprompted review
Reply from elevenpast.co.za
We appreciate your kind words Stephanie. Thanks for being a GREAT customer. 🤩
Fast and smooth experience, great product
From ordering my item to delivery the process was very smooth and fast. The product itself was as depicted on the picture and very good quality. Super happy, I'll buy from them again. Highly recommend.
2 July 2026
Unprompted review
Reply from elevenpast.co.za
Thanks for being a wonderful customer Ondulino :)
Great communication…order arrived on…
Great communication…order arrived on time and the product was gorgeous👍
1 July 2026
Unprompted review
Reply from elevenpast.co.za
That is wonderful news Jen. Thanks for being a wonderful client. 🤩
Quick and professional
26 June 2026
Unprompted review
Reply from elevenpast.co.za
Aayesha, we love you. Thanks for the support. 🤩
Very good communication from company…
Very good communication from company side..fast and effective service delivery.Very good product
2 July 2026
Unprompted review
Reply from elevenpast.co.za
Thanks for the wonderful feedback Ilse. We appreciate your support. 🤩
The client service was fantastic !
The client service was fantastic !! Super speedy and friendly. The products (lights) are absolutely stunning ! Will DEFINITELY be ordering from Elevenpast again.
1 July 2026
Unprompted review
Reply from elevenpast.co.za
Anika, you are making us smile this morning. Thanks for the wonderful feedback and for being such a lovely customer. ❤️
Reply from elevenpast.co.za
Thanks for being a GREAT customer 🤩🤩🤩
Loved the product
Loved the product, the service was great and all was delivered on time. Follow up was a nice touch too👍🏻
1 July 2026
Unprompted review
Reply from elevenpast.co.za
Leanne, we appreciate your wonderful feedback. Thanks for being a great customer. 🤩
Great service
From the time I placed the order to delivery, the communication was on point. Highly recommend!
24 June 2026
Unprompted review
Reply from elevenpast.co.za
Thanks so much for being amazing Dumo. We appreciate you. 🤩
Excellent service
Excellent service, very helpful, personal and quick response to queries. Accurate delivery times.
29 June 2026
Unprompted review
Reply from elevenpast.co.za
You are making us smile today Lisa :) Thanks for being a great customer.
Excellent service
I ordered three pendant lights from elevenpast, unfortunately 2 of them arrived broken. I sent an email to them with a picture attached to let them know and within less than a week they had delivered the replacement glass.
Communication was swift and their service is impeccable. Highly recommend
19 June 2026
Reply from elevenpast.co.za
We are so glad we could sort this out for you Marandela. Thanks for taking the time to give feedback and for being a wonderful customer. 🤩
Great Service
Very good communication all the way through, and very good value for money on products.
5 June 2026
Unprompted review
Reply from elevenpast.co.za
Thanks for the feedback Berndt. We appreciate your support 🤩
Great communication with delivery
Great communication with delivery, product is beautiful
30 June 2026
Unprompted review
Reply from elevenpast.co.za
Thanks for taking the time to review Kayleigh 🤩🤩🤩
Reply from elevenpast.co.za
So glad you love your new purchase. Thanks for taking the time to share feedback Susan. 🤩
Popstrukt cupboard had one piece…
Popstrukt cupboard had one piece missing and elevenpast sorted it out and had it delivered within one day
26 June 2026
Unprompted review
Reply from elevenpast.co.za
Glad we could sort this out for you so quick. Thanks for taking the time to review Stefan 🤩
Excellent service and fast delivery!
28 June 2026
Unprompted review
Reply from elevenpast.co.za
Because we have excellent customers like you Carrin 🤩 Thanks for taking the time to review and for your support. Have a stunning week!!
Great service
Delivered quickly and lots of communication along the way.
2 table lamps are elegant and just right for our bedroom.
20 June 2026
Unprompted review
Reply from elevenpast.co.za
We are so happy that you love your lamps Alan. Thanks for the support. 🤩
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.