elevate your sole Reviews 160

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the footwear, and appreciate the wide selection available. Many highlight the outstanding service, noting the helpfulness and friendliness of the staff who go above and beyond to assist with choices and sourcing specific items. The ordering process is frequently described as quick and efficient, with many people receiving their purchases promptly. However, some customers reported issues with orders, such as receiving the wrong size or experiencing delays in delivery. A few people were dissatisfied with the quality of certain products, specifically mentioning boots that were advertised as waterproof but proved not to be. Additionally, some reviewers expressed concerns about the return process, citing charges for packaging and difficulties with customer service when addressing product issues.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the excellent quality, good prices, and wide... See more

Service

Customers had positive experiences with service. Many reviewers praised the fantastic and first-class... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the shoes,... See more

Order

Clients share positive opinions on order experiences, frequently highlighting the ease of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My favourite shoe shop, always visit when in llandudno. Discovered lunar make of boots in the Winter never off my feet - waterproof and warm lining. Thrilled to get equally comfy leather trainer... See more

Rated 5 out of 5 stars

Amazing shoes, staff and shops I have purchased from Elevate your sole from day 1 in Prestatyn High Street visit the store in Rhos, Llandudno and now in Chester I have bought shoes boots and sandal... See more

Rated 5 out of 5 stars

Both me and my husband have purchased shoes from Elevate your Sole, Llandudno and have always been very happy with the service and quality of the shoes provided. This is a lovely independent shoe shop... See more

Rated 5 out of 5 stars

Always take a look at Elevate your sole and you may well find exactly what you seek. I was looking for some of Riekers Ready2GO shoes, but in leather not fabric. My brother now finds it difficult to... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Excellent quality shoes

Excellent quality shoes. A bit on the pricey side, but well worth it as they last. I tend to buy quite a few pairs in the sales and they last ages. Would highly recommend this shop. Service was excellent too!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful little shop in Prestatyn

Beautiful little shop in Prestatyn - sadly missed from our High Street now. Gorgeous great quality and stylish shoes shoes and accessories and clothes - staff very friendly and very helpful need I say more? ☺️👍

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Elevate your sole..AND your soul.

Elevate your sole..AND your soul.. 🤩.. the assistants are stars!! they set out to help in any way they can..even ringing around another branch (Llandudno) from Prestatyn..to find the shoe you want in your size.. Their choice in stock is Wonderful.. I have shopped with them ever since they began.. Go To It Guys (&Gals) Fabulous Stuff.. 👌 👏 👍 😍 ps..difficult to set dates, because I have had shoes from 'elevated your sole' FOREVER.. ♥️:-)..

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of all styles and makes

Ordered shoes on line and picked them up at the shop, this means you can try them and if there's any problem they will sort it out.
Fantastic selection of shoes, sandals and boots always available and some great sale items

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and choice of decent…

Excellent service and choice of decent footwear. Staff will go out of their way to source sizes and styles if your choice of footwear isn’t available in store. They can deliver or expedite to the store. Look out for the sales, excellent value. It makes a huge difference shopping in a store that provide decent footwear. I’ve had several bouts of surgery on my feet and need quality without paying ridiculous prices. The staff are there to help and make you feel welcome. I wouldn’t go anywhere else.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Great communication re an online order. Prompt delivery. Unfortunately the shoes weren't right for me, but it was an easy returns process and quick refund. Thank you very much!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

My go to footwear shop

My go to footwear shop. I've shopped for a few years now, both in the Llandudno and Rhos on Sea branches. The staff are friendly, helpful and never pushy. Great range of footwear and if they do not have your size or colour they do their best to get them in, as quickly as possible.
Pricing is very competitive and will suit all budgets.
Only place I go now, whether it's waterproof boots, walking sandles or something a little bit more special.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

I found this awesome shop while…

I found this awesome shop while travelling and am delighted that I can order what I want and they even ship
To New Zealand ! Just love the selection and prompt customer service. Thank you !

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shoes

Amazing shoes, staff and shops I have purchased from Elevate your sole from day 1 in Prestatyn High Street
visit the store in Rhos, Llandudno and now in Chester I have bought shoes boots and sandals from all stores recommended friends wouldn't shop anywhere else Friendly assistants nothing too much trouble Hope to visit soon for new boots Jeanne from Tattenhall

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great independent shoe shop

Both me and my husband have purchased shoes from Elevate your Sole, Llandudno and have always been very happy with the service and quality of the shoes provided. This is a lovely independent shoe shop which offers a wide range of quality shoes in gorgeous quirky colours. I can always find something a bit different from the high street when I visit 👍😁

11 August 2025
Unprompted review

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