Elevate Insurance Brokers Reviews 

434
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional support throughout the entire journey. Customers regularly mention that the team provides incredibly fast responses and handles policy amendments with great efficiency and care. Many individuals express gratitude for proactive calls reminding them about upcoming renewals. People truly appreciate working with knowledgeable staff members who take all the stress away and successfully secure great insurance deals. Reviewers always find the entire onboarding and renewal process completely seamless, straightforward, and easy to manage from start to finish. Individuals feel confident recommending these brokers because communication remains consistently open, professional, and tailored to personal needs.

What people talk about most

Service

Reviewers consistently report immense satisfaction with the service, highlighting a relaxed, professional,... See more

Staff

Consumers find staff to be positive, professional, and exceptionally helpful when arranging insurance... See more

User experience

Users describe positive interactions with user experience, highlighting fast, efficient, and seamless... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were responsive,... See more

Response time

People report positive experiences with response time, highlighting great communication and speed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a call to remind me that my insurance policy was due to expire, which I was unaware of the staff member advised of the renewal date and policy details. I was really busy at that moment and asked... See more

Company replied

Rated 5 out of 5 stars

Very responsive to my requirements. Instantly understood my requirements and came back quickly with a very acceptable quote. Documents are clear and payment process was easy and smooth. It is my fir... See more

Rated 5 out of 5 stars

Great Service from start to finish, Understood my requirements where most companies would've hesitated and took their time. These guys were on the ball. Good communication. Glad I chose them over the... See more

Rated 5 out of 5 stars

Just renewed our business insurance for another year with Elevate - I had to make a lot of changes to the policy due to company growth but Dan came back very quickly with a quote from a different prov... See more


Company details

  1. Insurance Broker

Written by the company

Elevate is a leading insurance concierge that provides bespoke insurance policies for your luxury possessions. We arrange insurance for 100s of busy clients every month. No online forms, no chat bots, no call centres, just knowledgeable people to talk to. We build relationships with clients and put in place insurance that protects their lifestyles. Elevate is an employee owned business which means we can spend time talking to clients and researching the market as we don’t have sales quotas to meet. We have you covered!


Contact info

5.0

Excellent

TrustScore 5 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(434)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very expensive car insurance

I have used Elevate insurance for several years and all was going well at the beginning
They have started screwing me by increasing insurance premium (X2) telling this was market rates
This was a complete lie , as there were options 3-5x cheaper
I also had an issue with the car, which was not covered despite an insane insurance cost

20 February 2025
Unprompted review
Rated 5 out of 5 stars

GEORGE WAS ON IT

all round efficiency- George was great.

16 January 2025
Elevate Insurance Brokers logo

Reply from Elevate Insurance Brokers

My pleasure, hopefully I can assist on your home insurance and other cars? - Thanks George

Rated 5 out of 5 stars

Excellent service !

Excellent service from Richard and the team. He sorted my insurance on my new Porsche quickly and gave me lots of options. I would thoroughly recommend.

18 December 2024
Elevate Insurance Brokers logo

Reply from Elevate Insurance Brokers

Thanks for taking the time to provide us with your review, greatly appreciated - Richard

Rated 5 out of 5 stars

George North

George North, your official who assisted me, was outstanding.

13 December 2024
Elevate Insurance Brokers logo

Reply from Elevate Insurance Brokers

Our Pleasure, thanks for leaving a kind review.

Rated 5 out of 5 stars

Dean O'Mahony - Hero!

Dean O'Mahony at Elevate has been our 'go-to' broker for a couple of years now, I couldn't recommend him more highly. His communication is spot on and he'll always do his utmost to get the very best deal. His support and efforts are second to none, and hugely appreciated.

10 December 2024
Elevate Insurance Brokers logo

Reply from Elevate Insurance Brokers

Thank you so much for your fantastic feedback! We're delighted to hear that you've had a positive experience with us over the years. Your satisfaction is our top priority, and we're always here to help when you need us. If there's anything else we can assist with, please don't hesitate to reach out! - Dean

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look