eletriclife.com Reviews 

376
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company, often sharing wonderful feedback about their purchases. Consumers frequently mention that orders arrive quickly and safely at their doorsteps, while the items are well manufactured, robust, and look fantastic. People also appreciate the simple setup process, helpful customer support when questions arise, and overall smooth transactions from start to finish. However, some reviewers were not happy with delivery delays, tracking issues, and extended waiting times for their packages to finally arrive. A few customers also noted receiving incorrect products, wrong colors, or sizing mistakes that did not match what they originally ordered.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive on time and match their... See more

Quality

Users describe positive interactions with quality, noting that the items arrived in great condition and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Consumers experience mixed feelings regarding their purchases, as while some reviewers praise the quick... See more

User experience

People report ambiguous experiences with user experience, as some consumers found the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering process was easy and clear Feedback and follow up from company was very good Product quality and as described was very good. Delivery was very poor. Issue may be with FedEx and not the com... See more

Rated 5 out of 5 stars

I ordered a personal, folding heavy-duty shopping cart on a Monday evening of Thanksgiving week and received it at my doorstep by Saturday morning. I never heard of this company before and had my dou... See more

Rated 5 out of 5 stars

The chairs were delivered on-time. Insulation instructions were accurate. No miss marked pieces. About 1 hour for the first chair. 2nd much easier. We bought these chairs to match 2 broken chairs.... See more

Rated 5 out of 5 stars

Customer Service deserves 5 stars! I misspelled my email for my order information. It was corrected via email communication so I can now track my order! I will update when the gift gets opened at Chri... See more


Company details

  1. Appliance Store

Written by the company

Eletriclife.com is the place to enjoy a better electric life every day! We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget. Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other. Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: customer@eletriclife.com.


Contact info

4.0

Great

TrustScore 4 out of 5

376 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(376)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Support Service from Dorena at Costway,

The Support Service from Dorena at Costway was fantastic. The best support experience I have ever had.

My grandson was beyond thrilled and excited to get his electric ride-on car from Santa and enjoyed using it several times. Then around February 7th it stopped working. I emailed your support services for help and heard from Dorena quickly with advice and videos. We emailed at least a dozen times and eliminated many possible causes to no avail. Then she had the service department send a new receiver and also sent a video with installation instructions. Finally, we solved it and on April 4th it was fixed. Dorena was absolutely fantastic during this process.

GREAT SERVICE!!!!!!!!

4 April 2024
Unprompted review
Rated 3 out of 5 stars

Order checkout wasn't clear or simple

Order checkout wasn't clear or simple. I received the wrong item. I'm not sure who's mistake it was. I was offered a refund which was nice.

18 March 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, I checked that when you contacted us, The product you received is an upgraded version. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 1 out of 5 stars

2023 Chistmas my children purchase a…

2023 Chistmas my children purchase a 48lbs/24H 2-in-1 stainless steel countertop ice maker machine with chilled water dismpenser and 5 lbs ice storage basket, a $300 purchase. In less then 90 days the company refused to replace the unit, the did refund $100 which equates to me getting to use the machine for 64 days and apparently its the thought of this company that $200 of ice was produced. The Customer Service was less then desirable and unwilling to do the right thing and replace the unit that failed. I am highly disappointed and sad that my children donated $200 on a product that a company doesn't stand behind. **I have been emailing this company for 2 weeks regarding this issue and its been UNHELPFUL

3 April 2024
Unprompted review
Rated 5 out of 5 stars

We love our cat condo

We love our cat condo, and our cats do too! We love that it has wheels on it so that we can move it around to catch maximum sun exposure for our felines. It’s well-made and relatively easy to put together. Well worth the investment!

21 March 2024
Rated 4 out of 5 stars

After not getting the first order or…

After not getting the first order or being able to find contact info on you, I was pleased when I saw a newer ad on YouTube and was able to email u. The person on the other end was very helpful and sent my replacement order and I received it in the time specified. Thank you.

20 March 2024
Rated 3 out of 5 stars

Loved it with one small exception.

I was so excited to receive my Electriclife. When I did receive it, it was everything I expected it to be. However, after only two weeks of use the right-hand side of the foot support that flips around when I'm using the walker won't hold the foot support in place any longer. It just flaps around to the side and gets in the way. It was very disappointing. Other than that it's great.

19 March 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 5 out of 5 stars

Great Product, Great Company

First, the dehumidifier works extremely well. It comes with very clear instructions and is easy to set up and use, even for someone with no mechanical aptitude. And, unlike many other dehumidifiers, it has wheels and a retractable handle that make it relatively easy to maneuver, despite its size and weight. And, finally, the folks at Electriclife couldn't be nicer or more helpful - I emailed a question about shipping late on a Saturday afternoon and got a reply a few hours later.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Great.Product, easy assembly.

I was.
Impressed by the quality.
Of the chairs.
The directions.
We're pretty easy,
And the fact that you put the screws separate With numbers Was very helpful.
The only idea I came up with.
To make it better.
What's to be able to sync the screws into the plastic so they would not be seen.
Other than that.
5 stars all around..
Thank you.

19 February 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, your understanding will be highly appreciated.

Rated 5 out of 5 stars

The ordering process was easy and…

The ordering process was easy and putting the walker together was so quick and easy. It is light weight and will fit into the car without a lot of hassle.

17 February 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, your understanding will be highly appreciated.

Rated 1 out of 5 stars

I bought a chair from them for 899.00…

I bought a chair from them for 899.00 and a year later is falling apart. Do not buy from them

8 March 2023
Unprompted review
eletriclife.com logo

Reply from eletriclife.com

Dear customer, I checked that when you contacted us, we had already processed for you in time. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 5 out of 5 stars

They are great

They are great, & easy to assemble.

22 February 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, your understanding will be highly appreciated.

Rated 2 out of 5 stars

It may be fine for some people but the…

It may be fine for some people but the shiatsu back message is entirely to hard it hurt much more than helped I think it should set back in the unit further it has inflamed the mussels rather messaged them I’m not real happy with the unit thinking about returning

20 February 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

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