Elementis Boiler Experts Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are knowledgeable and take pride in their work. Many people highlight the thoroughness of the service, with issues being identified and resolved effectively, and appreciate being kept informed throughout the process. Consumers frequently mention the punctuality of the team, the cleanliness of their work, and the clear explanations provided. The service is often described as outstanding, reliable, and highly recommended for both installations and annual maintenance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant took time to explain what he would need to do in the installation. Kept us informed when he would be arriving which was a great touch. He spotted an issue in our loft that could have been di... See more

Company replied

Rated 5 out of 5 stars

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service... See more

Rated 5 out of 5 stars

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arriv... See more

Company replied

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard . The best of all is that we are on a recall system and get a reminder every year that our service... See more

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

shoulders above the rest with our quality of workmanship and the way we treat our customers. We pride ourselves on treating each and every customer like they're the only customer we have and treat their homes with the utmost respect. The job will be completed to budget, in the time we promised to the highest standards, boilers are the only thing we do and we do it the best in the business. We have over 300+ ⭐️⭐️⭐️⭐️⭐️ Online Reviews from Google, Which? Trusted Traders, Trading Standards, Trustpilot and Facebook


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

I was due a boiler service so i rang…

I was due a boiler service so i rang Elementis Boiler Expects and was directed to there website to book a appointment online. This was great as i could pick a date and time which suited me. I booked it in a few days later and got confirmation by email straight away then a reminder 1 day before the appointment by text. On the day i got a text informing me of the ETA time which was within 5 minutes of the due time. Grant was the engineer who serviced the boiler quickly and efficiently and reported no problems with the boiler which is now 12 years old and did not try and sell me a new boiler or anything else. A very professional and efficient service and a service plan to pay for the next service monthly if you wish. I highly recommend Elementis Boiler Experts. DM

25 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

First time using Elementis

My first time using Elementis. Really easy to book an appointment. Helpful and friendly service. Would definitely use again.

26 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Professional

Grant is friendly, professional with great communication. We are subscribed to the boiler servicing service which is great

16 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Excellent service

Excellent service, with regular comms about appointment time/arrival.
Identified a potential issue, which has been resolved to ensure no problems come winter!
Highly recommended

9 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Grant is professional and value for…

Grant is professional and value for money, he has always serviced my boiler and sorted any plumbing issues I have had. I would highly recommend his services and wouldn’t use anyone else

9 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave a review.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Boiler service

Explained what was needed for the boiler service and why. Answered all my questions. Fair price and explained I didn’t need a part when easily could have charged to repair this. Thorough service.

11 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the review, we've built our business on trust and intergrity and would never over charge for something that isn't needed.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Amazing communication

Amazing communication.
No mess and nice and quick with the job. Offered good advice and other services to help.

9 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the great review, we look forward servicing your boiler in the future.

Best regards

Elementis boiler experts

Rated 5 out of 5 stars

Very simple booking process

Very simple booking process. Grant was very professional and efficient. Great customer service.

6 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the kind review. We look forward to looking after your boiler and central heating for years to come.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Very satisfied. Would recommend

Communication updates from him on the day of the job are very useful. He lets you know if he's going to be delayed.
He explains what he is doing.

9 September 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the kind review regarding your gas boiler service.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Recommended

Easy to book, punctual arrival with good communication. Work was carried out efficiently and carefully. Very friendly and reasonably priced. Would definitely recommend.

7 August 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the kind review. We're glad you're satisfied with the service you received.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Very happy with the work done

Very happy with the work done. Boiler service and repair. Very thorough and professional.

31 July 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Hi France, thank you for taking the time to leave me another review, it's greatly appreciated.

Best regards

Elementis Boiler Experts

Rated 5 out of 5 stars

Fantastic and friendly service

Fantastic and friendly service, would highly recomend Elementis Boiler Experts for all of your Boiler needs.

5 July 2024
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the kind review.

Best regards

Elementis Boiler Experts

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