They lie to you about the delivery…
They lie to you about the delivery date. I haven’t received my product for a month now although when ordering it they say shipped within a week. It’s chinese company. Avoid at all cost.
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Willkommen bei Elegare, Ihrem exklusiven Online-Shop für hochwertige Wohnaccessoires. Wir bieten eine sorgfältig kuratierte Auswahl an Lampen, Teppichen, Decken und vielem mehr, um Ihrem Zuhause das gewisse Etwas zu verleihen. Unser Ziel ist es, Ihr Leben mit Eleganz und Stil zu bereichern, indem wir Ihnen hochwertige Produkte für Ihr Zuhause präsentieren.
Tegelen, 5931PR, TEGELEN, Netherlands
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They lie to you about the delivery date. I haven’t received my product for a month now although when ordering it they say shipped within a week. It’s chinese company. Avoid at all cost.
Terrible company, no support available. I ordered an item by mistake and wanted to return it, but I was only given an address in China; there is no address in Germany! Return shipping costs at least half the price. The company refused to compensate for the cost of the item without shipping!
Scam. Sent wrong item, size and color and they want me to pay for return cost.
DO NOT USE this company
Delivery time of 4 weeks is too long and should be shortened and well
explained prior to order.
The quality is acceptable and has
met our expectations.
Be careful. If you refuse a package because the delivery arrives 10 days later than it was supposed to, they charge you 20 Euro because you refused the package.
I tried to write customer support to explain the situation, that I refused because their package was late, but they just cut 20 Euro off my refund amount. There was nothing I could do.
So if you don’t want something from elegere, be sure to receive the package first before you send it back.
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