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3.6
2 reviews
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Ho acquistato una Zanellato ricevendo supporto e chiarimenti anche via whatsapp. Store qualificato e affidabile. Consegna celere e con packaging impeccabile. Riacquisterò sicuramente
Ordine mai ricevuto (277 €)
Il pacco è stato consegnato a un indirizzo sbagliato e firmato da una persona sconosciuta (“Meri”).
L’errore è stato nel codice e nell’indirizzo scritti in modo errato sulla spedizione, ma il negozio rifiuta di assumersi la responsabilità e continua a dire che è stato consegnato correttamente.
Ho fornito tutte le prove — tracciamento, indirizzo corretto e conferma del corriere — ma nessuno ha risolto nulla.
Inoltre, il personale mi ha risposto in modo molto scortese e offensivo, arrivando perfino ad accusarmi di truffa, anche se in passato avevo già acquistato dal loro sito senza alcun problema.
Esperienza assolutamente inaccettabile. Non consiglio questo negozio a nessuno.
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