Electronic Express - Madison Reviews 48

Electric Stove Search
While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they service/supply automotive products, but they also have kitchen appliances. I didn't know what type of stove I wanted, only that I needed one. The staff was eager to answer my questions and offer assistance while I decided on what would be best for our family. Top Notch Above the Rim and through the clouds, the service of this store!

Great Customer Service.They were very helpful in all my orders when Best Buy did bad business with me!!!

Drove 85 miles to a store where I bought a polk soundbar open box online. Even called the store at River gate in Nashville on the 3rd of Dec and they told me they had it ready. I went to pick it up on a Saturday the 6th of Dec. They said sorry we made a mistake we don't have it. The manger said nothing he could do about it. Had to pay someone to watch my autistic son so I could drive almost 1.5 hours to pick it up. I left with nothing. It was a 600 dollar Polk soundbar on sale for 149.00. I was told it was a display item which I knew when I went to pick it up. I left with absolutely nothing. Very poor way to run a business. Do no list items you do not have in stock as advertised. Waiting for Monday for a district Manager to make a decision because the store manager could not reach him. Unacceptable!!!!

I bought a 65 inch Hisense TV on line on Nov 21 and received an email to pick up at your store near Rivergate mall in Madison. Order ID EEXP10015242.

When I went to the store to pick up, the manager said it's out of stock. He said I have to deal with online sales and he can't help me to resolve the mistake. He said there is an open box tv and I can pick up. I said I paid for new in box tv for a gift and open box should have extra discount. He said he is not allowed. I drove from far away and didn't have any choice but pick up the open box tv.

I received a call from your head office and returned the call but had to leave message. It's a week and no one returned the call. The worst experience. Never will buy again from Electronix Express.

Dylan Isbell was excellent and delivery went well right up until damage was found to have been done to the boxed unit that caused customer to refuse delivery. New delivery arrangements for following Friday. Delivery occurred and another damaged unit found. This delivery acceptable with price correction for customer. Mark this delivery driver was excellent no fault on delivery team. Again, Dylan Isbell most professional in every way, only suggestion would be that shipping warehouse should not subject electronic express customer to con sealed damage merchandise. Inspect product prior to delivery to stop having angry customer and added delivery costs.

They were very quick in their delivery and everything meant to my satisfaction.I have had nothing but good results from electronics express as of now

Bought a Speed Queen Washer and Dryer online. Was contacted immediately to schedule delivery. Driver was close to the time scheduled and super polite and careful with our new home. Washer and Dryer are installed and working well.

The salesperson was able to answer questions for me and help with a recommendation on products.

Everything was amazing from the online ordering to the drop off of the delivery. Setup was great by the technicians. Thanks so much for everything

Great Customer Service, Great Delivery Service. Everything about my experience was smooth, easy, and just as I would want it to be if I were running a business for my customers.

Found exactly what we were looking for in a refrigerator. Delivery was fast and easy! Would absolutely shop here again.

The install pf our new LG tv and removal of our old tv went very smoothly. The techs did a great job.

Great customer service and the tech was great

I ordered on Monday and got it on Wednesday, fast and great service

Great service, fast delivery

Good experience delivery good

Jeremy in appliances and the Store manager Tyreek were great to work with. Jeremey was very helpful and knowledgeable and Tyreek went above and beyond to help me with an issue after I had purchased a washer and dryer. Highly recommend this store for Electronics purchases.

Prices are better than Best Buy, employees are friendly and take the time to educate you on the different TVs.