ELECTROMENAGER DAKAR Reviews 

1,092
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The fans i bought are loud in lowest settings and the adjustment to point it lower does not work as its set to a little higher the straight! I bought 3 of these fans i will return 2 of them to get... See more

Company replied

Rated 5 out of 5 stars

I ordered a new microwave in the evening, the next day they called to confirm the order, and the following day it was delivered as they had said it would be. The delivery guy was so nice about carryin... See more

Company replied

Rated 5 out of 5 stars

Order was placed during a holiday . Ordered 5 appliances and all were delivered and installed within a reasonable time. They even substituted a refrigerator for one that was on back order. Great se... See more

Rated 5 out of 5 stars

This was my second time shopping with Electromanager. Excellent customer service. Very satisfied with goods which were top range and good quality. Rapid and safe home delivery 👍👍👍

Company replied

Company details

  1. Appliance Store

Written by the company

Electroménager-Dakar, le leader dans la vente en ligne de produits électroménagers au Sénégal ! Chez Electroménager-Dakar, nous vendons tout ce qui est produit électroménager à savoir : des réfrigérateurs, congélateurs, cuisinières, aussi des téléphones, téléviseurs, produit high-tech et bien d’autres produits. Plus besoin de vous déplacez, commandez en ligne ou au téléphone et faites-vous livrer partout au Sénégal ! Toutes vos marques préférées y sont disponibles : Samsung, Apple, LG, Sony, Sharp, Hisense, Beko et j’en passe ! Vous avez la possibilité de payer en toute sécurité en ligne via Orange money, FreeMoney, Wave, mais aussi par carte bancaire et PayPal. Tous nos produits sont garantis et avec à votre disposition un Service client réactif et professionnel. Retrouver nous sur : www.electromenager-dakar.com Au téléphone au : 33.855.07.82 ou sur Whatsap au 78.432.12.25 Electroménager-Dakar, le leader dans la vente en ligne de produits électroménagers au Sénégal !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.3

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(1,092)

219 reviews in the last 12 months

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Rated 1 out of 5 stars

Loud and does not adjust well!!!!

The fans i bought are loud in lowest settings and the adjustment to point it lower does not work as its set to a little higher the straight!
I bought 3 of these fans i will return 2 of them to get a fan thats quieter and adjusts well.
I hope the company customer service makes a note of this and considers this feedback to improve their online website information on products.
I would also appreciate if the customer service helps me to find a better replacements??

29 September 2022
ELECTROMENAGER DAKAR logo

Reply from ELECTROMENAGER DAKAR

our teams tried to contact you without success in order to better understand your request. possible to contact us at 78 432 12 25

Rated 5 out of 5 stars

Order was placed during a holiday

Order was placed during a holiday . Ordered 5 appliances and all were delivered and installed within a reasonable time. They even substituted a refrigerator
for one that was on back order. Great service and help when we needed. I am truly thankful.

19 September 2022
Rated 5 out of 5 stars

Feedback

Disponibilité

6 September 2022
ELECTROMENAGER DAKAR logo

Reply from ELECTROMENAGER DAKAR

Merci MADIA TAMBA pour cet avis. Effectivement, du moment ou nous plaçons la satisfaction client au cœur de notre dispositif commercial, nous sommes constamment et très à l'écoute de nos clients.

Rated 5 out of 5 stars

100% satisfaction

25 November 2021
ELECTROMENAGER DAKAR logo

Reply from ELECTROMENAGER DAKAR

Nous sommes heureux que vous nous ayez pris le temps de nous faire part de votre totale satisfaction.

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