While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Kitchen Supply Store
  2. Cleaning Products Supplier
  3. Home Goods Store

Information provided by various external sources

Bienvenido a Electrolux Colombia un lugar para inspirarse y compartir ideas de comidas, decoración de interiores, diseño, entretenimiento y sustentabilidad


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company!

We bought a hub which is not of a high quality which didn't match the price. As well, we bought it in a period of promotions and we never got our cash back as promised.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Irish Zanussi support SUCKS

I bought a Zanussi condenser tumble dryer. (ZDC8203WZ) The customer service for this is the Electrolux group in Ireland.
The dryer does not completely dry the clothes despite adjusting it to the max dry as outlined in the manual. We have to hang them up after we take them out.
They will not give advice over the phone and say that despite being under guarantee I will have to pay for a service call if they find nothing wrong.
Update: 4 August 2021
I figured out a solution about 6 weeks ago. Just choose the time button and move the time to 2 hours on cotton. That usually gets things dry enough. I do not like the dyer though. A dryer should give the option of low or high temperature and a wide range for drying time. That is all that is needed. All the stuff about delicate or duvet or mixed fabrics is useless. I am not going to increase the star rating.

22 March 2021
Unprompted review
Rated 1 out of 5 stars

This is a dreadful company

This is a dreadful company. The rubber seal split on my fridge/freezer. I purchased the spare part for an obscene price. £66 for a piece of rubber. I got an independent fitter around to fit because it looked complicated. He said this is not the correct seal for the door! Electrolux want another £130 for someone to come round & have a look. They said they won’t credit it because I ordered the wrong seal. All the numbers I gave them came of the instruction book that came with the appliance. ABSOLUTE THIEVES!

21 August 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look