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electriQ Reviews 17,826

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Rated 4 out of 5 stars

Delivery was spread over 2 days despite…

Delivery was spread over 2 days despite paying extra. Not a huge deal.
Kit arrived and duly installed. The instructions are a bit lacking, and getting the exit bend just right was a pain for the indoor unit to sit flush. Biggest issue however, was that I couldn't get it to cool the air. Eventually figured it out after a call with their help team, but improved instructions would have saved a lot of time and avoided the need for a call.

Otherwise, now working well. It is very quiet and seems pretty efficient.

30 May 2026
Rated 5 out of 5 stars

Purchased via Appliance Direct

Purchased via Appliance Direct - they were good, the delivery was prompt and when specified.
item itself works well so far - not as effective as our previous air con unit but it did the job in the mini heatwave

28 May 2026
Rated 5 out of 5 stars

Already ElectriQ users

We have electriQ dehumidifier’s already . The smaller versions ideal for inside wardrobes . This new unit will be ideal in our utility/laundry room . It fit great on the bench. Although not applied the dehumidifier , mainly because the weather has been excellent and the window faces south . The move to the cooler weather will suit this unit .

29 May 2026
Rated 3 out of 5 stars

I bought an AC unit after seeing an…

I bought an AC unit after seeing an Indy review, but now feel like the review was potentially misleading. The unit was described as quiet but sounds just like a kitchen extractor, even on the lowest setting. Overall, unit functions fine but does feel a bit basic. I have previously had an air purifier from electriQ and felt the same. Does what it says; no frills. Purchase and delivery experience all fine, but for almost £500 I expected kit that felt more advanced.

31 May 2026
Rated 3 out of 5 stars

Very poor instructions

Impossible to install air-con unit with the supplied instructions. Luckily there are a couple of online videos people have made. With that advice, it's possible for a good DIY person to install in a day. Air-con works well and hopefully lasts a few years.

29 May 2026
Rated 1 out of 5 stars

Poor Service

I payed extra to have it delivered on a Saturday……it didn’t appear. The courier company tried to deliver it on a Monday, which is completely no use to me, hence why I paid the extra to have it delivered on a Saturday. No communication from the company or courier but fast enough to taking the money. First and definitely last time I deal with Buy Direct!

1 June 2026

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