Been using this company for over a year now. I have never had anything but a perfect experience. Have ordered devices and heated tobacco, always delivered extremely fast and free! I have been very gra... See more
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Vape shop The Electric Tobacconist® is the UK's number one e-cigarette store, stocking over 100 brands. Our online vape shop stocks vape kits, vape tanks, vape pens, box mods and e-liquid.
Contact info
United Kingdom
- electrictobacconist.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great prices, Great Service
Great prices, excellent service. I will be using this store again, and strongly recommend them.
Unopenable vape juice bottles
We recently bought Nexus Fuji Apple Peach deal, x8 bottles. All bottles are impossible to open as you would do usually with vape juice, trust me we've bought and smoked enough to know.... it is not user error! You literally need pliers to get into them. Faulty made seal. Very disappointed. Are these even the real thing??!

Reply from The Electric Tobacconist UK
Amazing team
Amazing team, never had an order turn up wrong, fast delivery and cheaper than what I have found elsewhere. Hats off to them.
100% recommend to anyone
Been using electric tobacconist for…
Been using electric tobacconist for years now. Never written review of these guys as a company…so here goes. They are brilliant. Super fast delivery, always prompt and easy to use website. I absolutely would recommend these guys to anyone who wants to stop smoking or is a vaper already. As I say, brilliant service. Amazing different flavours…thank you ET!👍
Excellent service
I have been using ET for a few years now. Their prices are good but beyond that the speed of dispatch is fantastic. Really good company that never asks for reviews etc (I feel good service should always be noted, hence this review). Brilliant company
Have been using these guys for over 4…
Have been using these guys for over 4 years now, great company, and always efficient. Any issues are resolved immediately with very friendly communication. Highly recommend
Great company
Have ordered from here many times and they've always been great! Very fast shipping and order is perfect everytime!
Fantastic value and service
I’ve ordered from this site three times now and I’m so pleased I found it. Great service, prices and super fast cheap or free delivery.
Best supplier Ive tried
Best supplier Ive tried, I have made numerous orders without any problems. Come the next day, so no waiting for weeks. Excellent Service. Thank you.
Happy with what I ordered and it did…
Happy with what I ordered and it did arrive next day, however, when I purchased my item I was supposed to be able to choose three free e liquids with my purchase. I tried to select from the offered e liquids as guided by the system but at checkout I was being charged for the liquids which kinda puts me off ordering again.
My Reply
Thanks for the offer but it seems too much hassle for both myself and you. Just one thing I don't appreciate the attempt to cast aspersions on my intelligence by suggesting I selected Juices not on offer. Your link on the website guided me to the selected juices on offer, I didn't just pick some at random. Again the item and delivery were good so not knocking that.

Reply from The Electric Tobacconist UK
Absolutely brilliant orders are…
Absolutely brilliant orders are verified and on time any issues they are sorted straight away. Brilliant customer service I have used them for some years now and never had any problems.
Very impressive
Very impressive order turn round and delivery time, can't fault them.
Simply The Best!
In my experience Electric Tobacconist is the best and most importantly quickest company out there, for example, placed an order on Sunday and received Monday morning!
YOU WON'T FIND A BETTER DELIVERY
I have been using this Company for a couple of years and it never ceases to amaze me of how quickly the order is processed and delivered. Also their products are good and fantastic value. Well done to all at Electric Tobacconist......AMAZING
Check your purchases.
I buy from ET on a regular basis and normally they are very good. On 8 October I purchased 2 Blu Pro Clearomisers ( ET4415671-502) in readiness for when needed. I went to use one of them today but it was faulty, once fitted to the battery the blue light just kept flickering, I tried the second one and it was OK. I didn't return the faulty one as I had it for more than a month. Just be cautious and check items as soon as you receive them.
RESPONSE TO ET's REPLY.
Thank you ET for your quick reply and the credit to my account. I didn't write the review to get anything as I had the Clearomiser for approx a month so the credit is much appreciated. Thanks

Reply from The Electric Tobacconist UK
This company is absolutely amazing
This company is absolutely amazing. Their liquids are fabulous and whenever I have had a problem, which only amounts to be unable to open a bottle, they respond immediately and send out new bottles without question. I returned the bottles to them and within a working day had immediate replacement. Fantastic. I no longer need to look elsewhere for my pods or liquids . A huge thank you to the ET team!
A very happy customer :)
Ordered yesterday morning, and it was dispatched shortly after. Everything has arrived today in perfect condition.
Thank you so much guys!!
Great service …
Been buying off Electric Tobacconist for a few months and they are the best company I’ve used! Buy and pay a small delivery charge and my order usually arrives the next day. Can’t fault them.
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