Electiva Reviews 1,525

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, professionalism, and ability to make them feel at ease. Many highlight the excellent service, noting the seamless experience from initial consultation through to recovery. People also appreciate the clean and well-maintained facilities, often describing them as comfortable and welcoming. However, some customers also noted issues with communication and coordination, particularly regarding aftercare and follow-up. A few reviewers experienced delays and a lack of clear information, leading to frustration. There were also occasional instances where individuals felt abandoned after being promised aftercare, or received conflicting advice from different staff members.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers consistently note positive experiences with service, highlighting the exceptional care,... See more

User experience

Users describe overwhelmingly positive interactions with their overall experience. Many customers highlight... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers felt genuinely cared for, with staff being... See more

Facilities

People report positive experiences with facilities. Customers describe the hospital as spotless, very well... See more

Based on these reviews

Rated 5 out of 5 stars

Had breast reduction surgery yesterday, every single nurse, anaesthetist and the surgeon were amazing. Very friendly and calming when I was feeling a little anxious. Once I came round and was back i... See more

Company replied

Rated 5 out of 5 stars

I felt welcomed by all the staff. I had a brow lift and choose to have local (awake) No paid during the procedure, my surgeon communicated to me throughout the surgery. (Hes the best) Im 2-... See more

Company replied

Rated 5 out of 5 stars

I recently had a breast reduction at Electiva Manchester. Three people stood out for me with care and attension. Sarah Finnagan, Clinic Manager, she goes above and beyond for you and nothing is to muc... See more

Company replied

Rated 5 out of 5 stars

Cannot rate this place highly enough. The nurses are so very caring. Nothing is too much trouble and they truly go above and beyond. Special thanks to Rosemary for looking after me so well and for exp... See more

Company replied


Company details

  1. Medical Group
  2. Obstetrician-Gynecologist
  3. Hospital
  4. Orthopedic Clinic
  5. Urology Clinic

Written by the company

Electiva is a leading healthcare group dedicated to providing top-quality medical care to our patients. With a team of highly skilled doctors, nurses, and support staff, we are committed to improving the health and well-being of our community. At Electiva, we offer a wide range of medical services, including plastics, general surgery, bariatrics, gynaecology and much more. Our state-of-the-art facilities are equipped with the latest medical technology and equipment, ensuring that our patients receive the most advanced and effective treatments available


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was well looked after,

I was well looked after,
Doctors Nd nurses were absolutely amazing and went above and beyond

14 January 2026
Unprompted review
Electiva logo

Reply from Electiva

Dear Katie,
Thank you for taking the time to share this wonderful review. I'm delighted to hear our doctors and nurses were amazing.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

The surgeon was kind and caring and the…

The surgeon Mr cheema was kind and caring and the Hospital staff were brilliant, Lauren took great care of my wife during her stay and was very caring.
I would highly recommend using this hospital to anyone.

14 January 2026
Unprompted review
Electiva logo

Reply from Electiva

Dear Waz,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an amazing experience with Mr Cheema and you thought our hospital staff were excellent.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Superb Service & Care

From going for my first consultation with Mr Cheema I was so impressed with the company, having researched my procedures thoroughly I was fully informed, no pressure and was asked to go away and make sure I was happy with what he suggested, no hard sell, unlike other places I had visited.
I decided to go ahead and so glad I did, went into the superb Mcr hospital where all the staff really are the unsung heroes of this hospital. Mr Cheema is obviously a genius at what he does but the care, respect and professionalism shown by all other members of staff, were second to none, nothing was too much trouble, spent two nights as an in patient, food was superb, vast menu choice.
Two days after surgery I was allowed home with an extensive follow up & after care plan to help me continue this journey, so glad I picked Electiva.

6 January 2026
Unprompted review
Electiva logo

Reply from Electiva

Dear Lesley,
Thank you for taking the time to share this wonderful review. I'm so pleased that you had an outstanding patient journey and thought all of our teams in every area were wonderful. I will be sure to pass on your lovely feedback.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Literally every single nurse

Literally every single nurse, HXA and Dr are lovely here.
Special mention to Shirin. She is so lovely and made my time fly when I was extremely nervous. I would go back in a heartbeat

5 January 2026
Unprompted review
Electiva logo

Reply from Electiva

Dear Olivia,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had a first class experience. I will pass on your feedback to our team, and in particular our lovely Shirin.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Transform were great from the start

Transform were great from the start. Everyone was so friendly and put me at ease. Nothing was too much trouble.
I needed help to get out of bed overnight and the night nurse was truly wonderful. Made sure I was comfortable and as pain free as possible.
Mark Gorman was fantastic, would highly recommend him, he know what I wanted from the off and although only post op day 2 I can see its going to look amazing.
Thank you so much for looking after me so well.

20 December 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Vicky,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you found our staff so attentive and friendly and. I will pass on your feedback to Mr Gorman and also our amazing nurses.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospital

Rated 5 out of 5 stars

Great hospital friendly staff bariatric…

Great hospital friendly staff bariatric sergery was great under 2 hours.

10 December 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Anthony,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an excellent experience at our hospital.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Had a mummy makeover under Mr Gorman my…

Had a mummy makeover under Mr Gorman my stay was 2 nights and staff attentive and caring . Must say the best egg sandwiches ever

23 October 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Juliet,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you found our staff so attentive and caring and. I will pass on your feedback to Mr Gorman and also our catering team.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 4 out of 5 stars

Upper bleph surgery from Dr Ahmed…

I had upper bleph surgery from Dr Ahmed Alsayed who I must say was absolutely amazing. He explained the process and took the time to answer all my questions and encouraged me to share any concerns I had. The surgery went very smoothly and quickly with all the staff involved putting me at ease and I am absolutely delighted with my results.
The only reason I did not score 5 stars was due to the communication issues with appointments. There appears to be a mix up between the Manchester and Glasgow clinics who appear to work together, which caused mayhem by cancelling/ re-arranging appointments which was very stressful due to having to plan my appointments/surgery around my work commitments.

16 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Maria,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an amazing experience with Dr Alsayed and the team.
Thank you for your feedback re communication issues with appointments. We will look as to how we can improve this area.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Breast Augmentation - Mr Maurizio Persico

I recently underwent a breast augmentation with the surgeon Mr Persico. He made me feel very at ease and knew exactly what I wanted straight away. My surgery was so smooth and I couldn’t fault him at all. The nurses/anesthesiologist were all so very lovely. Highly recommend. Not a bad word to say. Thankyou for my transformation.

16 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Nic,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an excellent experience from start to finish. I will pass on your feedback to Mr Persico and our team.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Breast reduction

I recently had a breast reduction at Electiva Manchester. Three people stood out for me with care and attension. Sarah Finnagan, Clinic Manager, she goes above and beyond for you and nothing is to much trouble, she is excellent at her Job. Nurse Olivia, lovely lady, makes you feel at ease and takes everything at your pace. Surgeon Mark Gorman, such a lovely down to earth man who makes you feel at ease as soon as you meet him, as for the surgery i could not have asked for anyone better, what a transformation cannot thank him and the team enough, i would highly recomend Elictiva there care and expertise is beyond what you could wish. Thanks guys.

11 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Carol,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had a first class experience. I will pass on your feedback to our team, and in particular Sarah, Olivia and Mr Gorman.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Great care

From start to finish ,the whole experience was perfect
Every member of staff were very professional and friendly
Many thanks to Revathy, my nurse and the surgeon Alvi for making my experience as smooth as possible 😬

21 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Kevin,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an excellent experience from start to finish. I will pass on your feedback to our team, and in particular Revathy and Mr Alvi.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Great experience with Mr Bhatty

Had a great experience with Mr Bhatty, the staff were friendly and the food was great.

19 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an amazing experience with Mr Bhatty and our staff and very pleased that you enjoyed the food.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Electiva Manchester

From first having the conversation with Sophie to meeting my consultant everything was 5 star Mr Cheema is excellent Initial consultation was very helpful he listened to what I wanted to achieve and he gave me different options really pleased with the results I would most certainly return with no hesitations if I wanted more surgery, the staff are very caring and helpful in the hospital from nurses and theatre staff everyone gives a very high standard of care would definitely recommend.

17 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Donna,
Thank you for taking the time to share this wonderful review. I'm so pleased that you thought you received a 5 star journey throughout.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

AMAZING FIRST CLASS CARE

Everyone from the front desk, nurses, cleaners, ward staff, surgeons were so courteous. I had a very comfortable AMAZING stay and felt the care I received was first class and cannot thank them enough 😄

14 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Geoff,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an amazing experience from start to finish. I will pass on your feedback to our team.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

I had a breast augmentation with Mr…

I had a breast augmentation with Mr Hassan and the whole team were incredible, the staff were extremely attentive and supportive with the transition of going into theatre and being prepared for surgery.

Everyone was very well mannered, extremely professional and informative and nothing was ever too much of an ask just a 5 star experience.

3 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Natalie,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had a 5 star experience from start to finish. I will pass on your feedback to our team.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

I felt welcomed by all the staff

I felt welcomed by all the staff. I had a brow lift and choose to have local (awake) No paid during the procedure, my surgeon communicated to me throughout the surgery. (Hes the best)

Im 2-weeks post operation, the results are amazing. I absolutely love the outcome.

Im saving up for a neck and lower face lift, I will be using Transform again.

Highly recommend Transform.

Thanks to everyone who looked after me.

27 October 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Karen,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read about the great service and care you have received and I will pass this on to our staff and your surgeon.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.

Rated 5 out of 5 stars

The surgeon day & night staff have all…

The surgeon day & night staff have all been amazing they level of care has been above & beyond i am so glad i chose The Pines for my procedure they have looked after me so well thankyou for everything & looking after me whilst being so vulnerable

5 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Fozia,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an excellent experience from start to finish. I will pass on your feedback to our team.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Very professional

Very professional, your care seemed to be at the forefront of their business.

Lots of checks to make sure you are who you say you are, same when seeing consultants and nurses in making sure they all know what procedure you’re in for from checking in at reception up to being in the theatre too.

After care was very good, had your own room and got a menu of food to choose from.

The procedure itself went well and they approved some re-work to maximise the effect of the initial work.

Regular calls in the days and weeks after to make sure you’re doing well.

I highly recommend this clinic in Manchester.

6 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear M Cal,
Thank you for taking the time to share this wonderful review. I'm so pleased that you thought our care throughout your journey has been so exemplary.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Brilliant care.

I was looked after so well and would recommend to anyone considering private treatment. My care has been fantastic!

4 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear Leanne,
Thank you for taking the time to share this wonderful review. I'm delighted to read that your care was exemplary and that you would recommend us.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

Rated 5 out of 5 stars

Electiva and transform are fantastic!

From start to finish I was treated with respect and dignity. I was nervous as I’d never been put under before but was constantly reassured. Every staff member I came into contact with was just incredible, answered all my questions and made me feel 100% comfortable from pre surgery all the way to discharge. Anything I needed was sorted out straight away. Even through the night when I pressed the buzzer for assistance I was seen to immediately. No faults at all with my experience, I would definitely recommend to friends and family and if I ever want another procedure would without a doubt go down the same route. Electiva and transform have been fantastic!

2 November 2025
Unprompted review
Electiva logo

Reply from Electiva

Dear BH,
Thank you for taking the time to share this wonderful review. I'm delighted to read that you had an excellent experience from start to finish and you would recommend us to friends and family.
Wishing you all the best with your continued recovery.
Kind Regards
Electiva Hospitals

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