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Rated 1 out of 5 stars

Fraudulent companies, poor technology, random charges, and they can expand the problem of just connecting a wire to replacing the entire meter panel. Moreover, the materials are inferior, which makes... See more

Rated 1 out of 5 stars

My power went out and I needed an electrician to fix a faulty mains fuse box. The electrician attended and said to restore power, total cost is $5000, and work could only be done the next day. I... See more

Rated 5 out of 5 stars

Izzy and Tony installed and replaced lights. Recommended products and placement has made a huge difference to the livability of our house. Also installed powerpoints smoke alarm and updated the fuseb... See more

Company replied

1.5

Bad

TrustScore 1.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

overpriced and poor quality work

My power went out and I needed an electrician to fix a faulty mains fuse box. The electrician attended and said to restore power, total cost is $5000, and work could only be done the next day. I asked to see the quote and what he planned to do, but he refused. I reluctantly agreed to the works, as I was in a vulnerable situation, without power.

The next day, after 3 hours work (all work including initial inspection was done during standard business hours), a new fuse box and standard switchboard upgrade later, he demanded immediate payment, even before the power was reconnected. Refused to leave my property and threatened to take down work unless bank transfer was made immediately.

Only after power was reconnected 10 hours later I discovered one of the circuits did not work, and other circuits trip constantly. I thought for $5000, at least my house internal wiring would be checked and replaced. He also damaged tiles on my roof and refused to repair it properly - I had to call my own tiler to fix their damage.

When I called the company, they refused to return and later sent an email saying no refunds and no warranties. Then sent a letter saying any negative reviews will result in legal action (which is probably why there are not more one-star reviews).

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent companies

Fraudulent companies, poor technology, random charges, and they can expand the problem of just connecting a wire to replacing the entire meter panel. Moreover, the materials are inferior, which makes the work extremely unstable and often trips inexplicably. Please be careful not to be fooled by them.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

I wouldn’t hesitate to use or to recommend Elec + Solutions

My elderly mothers power went out and as she requires power for medical devices, I called a number of electricians who said it could take up to 4 hours. When I called Elec + Solutions and explained the situation they said they would try to get someone out ASAP but would need to call me back to confirm. Within 5 minutes I’d received a call to confirm an electrician would be out within 45 minutes. Thirty minutes later Izzy arrived (wearing a mask and gloves) diagnosed the issue, clearly explained the problem and cost and was all fixed within 15 minutes. He was extremely polite and understanding of my mothers condition and why we requested the urgency. I highly recommend Electric + Solutions.

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Job well done in West Sunshine

Izzy and Tony installed and replaced lights. Recommended products and placement has made a huge difference to the livability of our house. Also installed powerpoints smoke alarm and updated the fusebox and other minor repairs. They were friendly, courteous and prompt. Would definitely recommend if any electrical work needed doing. Great job cleaning up.

29 April 2020
Unprompted review
Elec+ logo

Reply from Elec+

Hi Desley and Steve,
Thank you for your wonderful review! It's great to hear that our service and workmanship exceeded your expectations, as that is what we strive for with all of our customers. It has been a pleasure and we look forward to seeing you again in the future. Have a lovely day!
The Team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Quote on time and tradesman very…

Quote on time and tradesman very courteous. Quote reasonable.
Tradesman arrived at appointed time and work completed in a timely manner. Tradesman very knowledgeable and explained each step of the works.

7 February 2020
Unprompted review
Elec+ logo

Reply from Elec+

Hi Graham,

Thank you for taking the time to leave a fantastic review.
We're glad that you were highly satisfied with the service you received and your feedback will be passed on to the electrician.

Please do not hesitate to give us a call if you require anything further.

Warm Regards,
The team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Very Impressive

I was very impressed with Izzi and Janae of ELEC + SOLUTIONS from my first telephone enquiry until installation of my ceiling fan. From courteous and prompt attention to neat and workmanlike attention to detail, their service was above my expectation. I would certainly recommend ELEC + SOLUTIONS if you need a quality electrician.

7 November 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Geoff,

Thank you kindly for such a positive review! It is our number one priority to provide exceptional customer service, in addition to quality electrical work.

Please do not hesitate to contact us again if you need any more electrical work done.

Kind Regards,
The team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Excellent installation in a timely manner.
Super nice guy too.

18 September 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Stephen,

Thank you for your great review! We are glad you were satisfied with our customer service and look forward to assisting you again in the future.

Warm Regards,
The team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Exceeded Expectations

On time, efficient, good price. Elec+ Solutions have once again exceeded expectations when they put in my reverse cycle air-conditioner. Izzy and Janae are delightful to deal with, nothing is too much effort. The follow up and care that is taken on each job is wonderful. Thank you.

1 September 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Nicole,

Thank you for your wonderful review! It's great to hear that our service and workmanship exceeded your expectations, as that is what we strive for with all of our customers. It has been a pleasure and we look forward to seeing you again in the future.

Have a lovely day!

The Team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Highly recommended

Partial power failure in the household and needed an electrician urgently. Elec+Solution organised for the electrician and sent text messages of ETA. Electrician arrived on time, sussed out the problem, quoted and explained in detail the problems he needed to fix.

I subsequently called him back late in the evening on an unrelated matter and he came back immediately to fix at no charge.

Very happy, with level of service.

15 August 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Elizabeth,

Thank you for taking the time to leave a review! We are pleased that you were highly satisfied with the service you received. At ELEC+ SOLUTIONS we always aim to respond quickly particularly when there is an emergency involving a power failure. Additionally, our highly experienced electricians always explain the problem in great detail and the options available to rectify the problem, so you are aware exactly what is going on.
If you ever need any other electrical work please do not hesitate to give us a call!

Warm Regards,
The Team at ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Very Trustworthy Business & excellent service

Very Trustworthy business. Arrived on time, explained everything to my satisfaction, excellent professionalism and courtesy. Highly recommended.

30 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi John,

Thank you for the 5 star review! We’re glad that you were very happy with our customer service! Next time you or family/friends need electrical work done, please give us a call and we would be more than happy to assist.

Thank you once again,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Very good

Very good, prompt, and very friendly electrician

25 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Jill,

Your positive feedback is much appreciated!
Please call us if you ever need anything else.

Regards,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Switchboard upgrade

Izzy was great. He knew what needed to done and did it very well. I asked for extra surge protectors which Izzy was going to suggest anyway. Overall a good experience, job well done and would not hesitate to recommend. Great job Elec+ Solutions!

18 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Mario and Julie,

Thank you for taking the time to leave such a great review. At Elec+ Solutions we always strive to be transparent and thoroughly explain the proposed work and the benefits to your household.
We are pleased that you are satisfied with the service received and look forward to seeing you again in the future for any other electrical work!

Regards,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Awesome service reasonable price and…

Awesome service reasonable price and honest to the core. Love ya work and thanks

11 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi David,

Thank you kindly for your lovely review.
We look forward to assisting you again in the future!

ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Thanks.

V impressive, Izzy

10 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi PQ,

Your 5 star review is much appreciated! We look forward to assisting you again in the future with any other electrical work you require.

Kind Regards,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Thank you Izzy and Janae for the great…

Thank you Izzy and Janae for the great customer service and excellent delivery of our requests! We had several small and medium jobs for Izzy, all of which he completed in a professional and friendly manner. Cost was reasonable, as per quote. From first calling for a quote, which was not a long wait, to the completion of our job.. We were impressed and would highly recommend. Thank you. Linda and Derek Otimi

9 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Linda,

Thank you for your wonderful positive review! At Elec+ Solutions we pride ourselves on providing the best customer service to all of our customers.
We look forward to working with you again, should you require any other electrical services!

Warm Regards,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

Excellent service and a very enjoyable…

Excellent service and a very enjoyable experience. Izzy was great. I had quite a bit of work done and all the work was done promptly with no issues and plenty of laughs. Would recommend his services and use him again.

4 July 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Christopher,

Thank you for your kind words, I will be sure to pass on the positive feedback to Izzy. If you ever need a few more laughs (and any other electrical work) you can rely on us!

Regards,
ELEC+ SOLUTIONS

Rated 5 out of 5 stars

What a lovely experience I've had today…

What a lovely experience I've had today from the minute I rang, tell the time the job was finished, I have experienced not only good quality workmanship,that's fantastic customer service I highly recommend this company and will seek them out for any future work that I need done thank you so much for a pleasant experience

20 June 2019
Unprompted review
Elec+ logo

Reply from Elec+

Hi Trisha,

Thank you for taking the time to leave us such a wonderful review. We’re glad that you were very happy with our customer service and workmanship! Next time you or family/friends need electrical work done, please give us a call and we would be more than happy to assist.

Thank you once again,
ELEC+ SOLUTIONS

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