Elecart Reviews 

68
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the good range and quality of products available. Many reviewers found the service excellent and the ordering process easy and efficient. People often received their items in perfect condition, with prompt actions and good packaging. However, some customers also noted significant issues with delivery, including items not being received at all. A few other people also felt that there were delays in receiving their orders or a lack of communication regarding shipment status after payment.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with some reporting prompt actions and fast delivery, even... See more

Product

Reviewers mention positive feedback about the product, highlighting a very good range of available items and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting good product and... See more

Order

People report positive experiences with ordering, with many customers receiving their items quickly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good range of products are available at Elecart. Delivery also done as per commitment. Overall great experience.


Company details

  1. Electrical Supply Store

Written by the company

Elecart is India's highly rated and reputed online platform for electrical and electronics products. In this world of revolution Elecart is delivering latest technology products and fully meets the customers expectation and aspiration. The online shop is managed by the highly experienced professionals who know the art of fulfilling customer expectation. Elecart, founded in 2021 and based in Kochi, Kerala, is a premier e-commerce platform specializing in electrical and electronic products, including tools and appliances. We have built a reputation as a trusted one-stop-shop for cutting-edge technology solutions. From fans, cables, and lighting to home appliances, tools, and automation products, our extensive range caters to the diverse needs of residential, commercial, and industrial customers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(68)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

No update on shipment …

No update on shipment or any further communication post payment acknowledgement

24 January 2026
Elecart logo

Reply from Elecart

Hello Sandy,
Thank you for your message. We apologize for the delay in communication.
We’re happy to inform you that your order is scheduled to be delivered today.
If you need any assistance or updates, please feel free to contact us at info@elecart.in or +91 99954 15523.
Thank you for your patience and understanding.
Team Elecart

Rated 2 out of 5 stars

My package was sent to wrong address

My package was sent to wrong address, so I have not received my package till now. So I am unhappy with you.

18 January 2026
Elecart logo

Reply from Elecart

Hello Sibu,
We’re truly sorry for the inconvenience caused.
Upon checking, we found that the delivery partner had mistakenly misrouted the package to the wrong address.
The issue has now been escalated, and the courier team is correcting the route to ensure delivery at the correct address at the earliest. We’re closely monitoring this to avoid any further delay.
Thank you for your patience and understanding. If you need immediate assistance, please contact us at info@elecart.in or +91 99954 15523.
Regards,
Team Elecart

Rated 1 out of 5 stars

Bed service very bad

8 January 2026
Elecart logo

Reply from Elecart

Hello,
We’re sorry to hear that you had a disappointing experience. This is certainly not the level of service we aim to provide.
We’d really like the opportunity to understand what went wrong and resolve it for you. Kindly share your order ID or concern details with us at info@elecart.in or contact +91 99954 15523, and our team will assist you promptly.
Thank you for your feedback—it helps us improve.
Regards,
Team Elecart

Rated 5 out of 5 stars

Excellent service

Excellent service. Genuine products. Fair pricing. Everything delivered safely in proper packaging.

5 December 2025
Elecart logo

Reply from Elecart

Thank you

Rated 5 out of 5 stars

fasfast and prompt deliveryt and prompt delivery

fast and prompt delivery

16 November 2025
Elecart logo

Reply from Elecart

Thank you so much for your kind feedback!
We’re happy to hear that you received your order quickly and smoothly.
Your support means a lot to us. If you need any assistance in the future, we’re always here to help!

Rated 5 out of 5 stars

communication

8 November 2025
Elecart logo

Reply from Elecart

Thank you so much for your valuable feedback!
We are glad to know that you are satisfied with our communication. We always aim to provide clear and timely updates to our customers.
If you need any further assistance, feel free to reach out—we’re always here to help!

Rated 5 out of 5 stars

Excellent Experience



Well , i was searching some of electronic equipment on Google and eventually encounted with Elecart so
initially i was thinking weather should I order or not but after doing some research and chatting on WhatsApp with Elecart , i got the confidence and the staff is very good and understanding.

And i placed my order through WhatsApp and done payment through phone pay upi then within 24 hour i recieved my order tracking details and within a week i received my order.
This is all my experience with Elecart, i hope this review will help various other customers who want to place the order from Elecart.

Please if you want to order anything from Elecart please go for it .
It is genuine and original products are delivered .
Thanks Elecart.

8 November 2025
Unprompted review
Elecart logo

Reply from Elecart

Thank you so much, Shekh Javed, for sharing your valuable experience with Elecart! 🌟
We’re delighted to know that you were satisfied with our service, communication, and product quality. Your kind words truly motivate our team to continue delivering genuine products and excellent customer support.
Looking forward to serving you again soon! 🙏

— Team Elecart

Rated 1 out of 5 stars

We felt difficult to collect the…

We felt difficult to collect the courier from the distributor.While booking it could have mentioned that home delivery is not available for every location.
Thankyou

11 October 2025
Elecart logo

Reply from Elecart

We sincerely apologize for the inconvenience caused, sir. We will contact our courier partner regarding this issue, as they had informed us that home delivery would be provided. Thank you for bringing this to our attention — we’ll make sure such issues do not happen again.

Rated 3 out of 5 stars

GST invoice with name unable to…

GST invoice with name unable to download from website

7 October 2025
Elecart logo

Reply from Elecart

We’re sorry to hear that you’re facing issues downloading the GST invoice with your name. Please share your order number or reach out to our support team at [support@elecart.in] so we can assist you right away and ensure you receive your invoice without delay.

Thank you for bringing this to our attention — we appreciate your patience!
– Team Elecart

Rated 5 out of 5 stars

Good Product and service

Good Product and service

2 October 2025
Elecart logo

Reply from Elecart

Thank you for your feedback! We’re happy to know that you are satisfied with our product and service. Your support means a lot to us, and we look forward to serving you again.

Rated 1 out of 5 stars

Worst

Non cooperative

8 September 2025
Elecart logo

Reply from Elecart

Hello Danish Khan,
We’re truly sorry to hear about your experience and that we didn’t meet your expectations. At Elecart, we always strive to provide supportive and cooperative service to all our customers.
We would like to understand more about what went wrong so we can resolve it promptly. Could you please share more details with us at info@elecart.in.

Your feedback is valuable and will help us improve our services. We look forward to making things right.

Rated 1 out of 5 stars

product take too long to be delivered

product take too long to be delivered

10 September 2025
Elecart logo

Reply from Elecart

Hello Lucky, thank you for your feedback. We’re very sorry to hear about the delay in your delivery. This is not the experience we want for our customers. We’re already working on improving our delivery timelines, and we’ll make sure this doesn’t happen again. Please feel free to reach out to us so we can assist you further. 🙏

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