I hope this message finds you well. I wanted to take a moment to express my gratitude for the seamless experience I had while purchasing my Netflix account. From the user-friendly website to the qui... See more
Company replied
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I get Netflix account but after few days password changed ,I contact them on the WhatsApp no anser .
I recently subscribed to el cerebro and honestly, I am very disappointed with the service. The subscription was delayed, and I did not receive timely support or confirmation. I hope you take this... See more
Company replied
This is by far one of the best services Even the support team has good communication and gives clear answers that helps u with your problem 5 stars service Keep up the good work
Company replied
Company details
Written by the company
We are a group of gamers and partners from all over the world, who decided to launch this platform and help others to have an amazing experience with low costs and different payment transactions to reach a spectrum of gaming services that you will ever need.
Contact info
4341 Locust View Drive, VA, 94143, San Francisco, United States
- +1 (814) 584-2155
- contact@el-cerebro.com
- el-cerebro.com
3.5
Average
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from el-cerebro.com
Thank you so much, Mr. Madahesh! We're thrilled to hear that you're satisfied with our guaranteed and affordable Netflix subscription. Your support means a lot to us, and we look forward to continuing to provide you with top-notch service! 😊
Hello
Hello, I think you're the best service, I have got some problems with my account but your team always at the moment work to resolve it , thanks for being helpful when I recommend I wish you the best
8 October 2024
Reply from el-cerebro.com
Thank you so much, for your kind words and 5-star review! 🌟 We're thrilled to hear that you appreciate our service, and we're always here to help whenever you need us. 💪 Your satisfaction is our top priority, and we're glad we could resolve any issues with your account promptly. 🙌 Thanks again for your recommendation and support—wishing you the best as well! 😊
Thank you letter
I hope this message finds you well. I wanted to take a moment to express my gratitude for the seamless experience I had while purchasing my Netflix account.
From the user-friendly website to the quick setup process, everything was straightforward and efficient. I am excited to explore the vast array of content available, from movies and documentaries to TV shows and original series.
Thank you for providing such a fantastic platform that allows users to enjoy high-quality entertainment. I look forward to many enjoyable hours of viewing.
8 October 2024
Reply from el-cerebro.com
Dear Youssef,
Thank you so much for taking the time to share such a wonderful review! 😊 We are absolutely thrilled to hear that you had a seamless and efficient experience while purchasing your Netflix account with us.
Providing a user-friendly platform and ensuring a smooth setup process are top priorities for us, so your feedback truly means a lot. 🌟 We are confident that you’ll enjoy exploring all the amazing content Netflix has to offer, from the exciting movies 🎬 to captivating series 📺 and documentaries 🎥.
If you ever need any assistance, don’t hesitate to reach out—we're always here to help! 🙌 We hope you have many hours of entertainment and enjoyment ahead.
Thank you once again for choosing our service, and we look forward to serving you in the future! 🎉
Super service
21 August 2024
Unprompted review
Reply from el-cerebro.com
Thank you so much, Meryem! 🌟 We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we look forward to serving you again! 😊
Scam Site – Sold a Netflix Account and Changed the Password After 20 Days!
I had a terrible experience with El Celebreo. I purchased a Netflix account from them that was supposed to be valid for three months. However, after just 20 days, they changed the password, locking me out of the account that I paid for! I tried reaching out to them multiple times via email to resolve the issue, but they completely ignored my messages and never responded.
This site is clearly a scam, taking advantage of customers by selling fake subscriptions and then disappearing. Their lack of customer support and accountability is unacceptable. If the owner sees this review and decides to resolve the issue, I'll keep everyone updated. Until then, save your money and avoid El Celebreo at all costs. They are not trustworthy, and you are better off getting your subscriptions from legitimate sources.
15 August 2024
Reply from el-cerebro.com
Dear Bawzer,
Thank you for your feedback. We’re sorry to hear about your concerns, and we’d like to clarify a few things to ensure everything is clear and resolved.
Firstly, we always provide fast and responsive support via WhatsApp Business, not email, so we encourage you to reach out to us there for any future issues. Additionally, it’s important to note that you purchased a profile, not a full account, which means the account is shared with other users. That said, we’ve reviewed your account and confirmed that it is currently working perfectly.
If you do experience any problems or have further questions, we are here to help and resolve them as quickly as possible. Your satisfaction is important to us!
Kind regards,
The El Cerebro Support Team
I have paid twice and have not received…
I have paid twice and have not received anything
3 September 2024
Reply from el-cerebro.com
Dear Mohamed,
Thank you for your feedback. We have carefully reviewed order #19443 and confirm that it was successfully processed and delivered ✅. After checking our records, there is no indication of a double payment.
If you believe there's been an issue, kindly provide proof of the second transaction (such as receipts) so we can investigate further 🔍. We're here to assist and ensure your satisfaction 😊.
Thank you for your understanding.
Good service
9 August 2024
Reply from el-cerebro.com
Thank you so much, Abdou, for your 5-star review! ⭐ We're delighted to hear that you're satisfied with our service. If you need any further assistance or have any questions, feel free to reach out anytime. We're here to help! 😊
Good thanks
23 August 2024
Reply from el-cerebro.com
Thank you, ILYASS, for the fantastic 5-star review! ⭐ We're thrilled to hear you had a good experience with us. If you need any further assistance or have any questions, feel free to reach out. We're always here to help! 😊
Reply from el-cerebro.com
Hi Jung,
Thank you for your feedback. I completely understand your frustration with the frequent password changes. Please know that this is done first and foremost to ensure the security of your account and to protect it from any suspicious activities. We want to make sure that your experience remains safe and secure 🔒.
We are constantly working to balance security with convenience, and your input is valuable in helping us improve. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help! 😊
Very good service
Very good customer service and good product, I am happy with the purchase, I would do it again. I highly recommend it.
30 June 2024
Unprompted review
Reply from el-cerebro.com
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with both our customer service and our product. Your satisfaction is our top priority, and we're delighted that you would choose to purchase from us again. We truly appreciate your recommendation and look forward to serving you in the future! 🌟😊
This is by far one of the best services…
This is by far one of the best services
Even the support team has good communication and gives clear answers that helps u with your problem
5 stars service
Keep up the good work
24 June 2024
Unprompted review
Reply from el-cerebro.com
Thank you so much for your amazing 5-star review! We are thrilled to hear that you consider our service one of the best and that our support team has been able to assist you effectively. Your kind words and encouragement mean a lot to us. We'll continue to work hard to maintain the high standard of service you've experienced. Thanks again for your support, and we look forward to serving you in the future! Keep enjoying our services! 😊🌟
Reply from el-cerebro.com
Thank you so much for your fantastic 5-star review! We're delighted to hear that you enjoyed our service. A big thanks to you as well from all of us! If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again. Greetings to Morocco! 🌟😊
Reply from el-cerebro.com
Thank you so much for your fantastic 5-star review! We're glad to hear you enjoyed using our website. Your feedback is greatly appreciated, and we're always here to provide you with the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! 😊
El-cerebro is a very great site
El-cerebro is a very great site . I bought so many netflix account from them and i never had a problem
25 May 2024
Reply from el-cerebro.com
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've had such a positive experience with El-cerebro.com and that our Netflix accounts have consistently met your expectations. Your satisfaction is our top priority, and we're delighted to know we've earned your trust. If you ever need any further assistance, please don't hesitate to reach out. We look forward to continuing to serve you! 😊🌟
Reply from el-cerebro.com
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service quick, affordable, and mood-lifting. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon! 🌟😊
Reply from el-cerebro.com
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you like our service and appreciate your recommendation. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you ever need any assistance or have questions, please don't hesitate to reach out. Thanks again for choosing us! 😊🌟
I didn't like your service
29 April 2024
Reply from el-cerebro.com
Thank you for sharing your feedback, although we're sorry to hear about your experience. We strive to provide excellent service to all our clients, and we are committed to understanding and resolving any issues you may have encountered. Could you please provide more details or specifics about what aspects of our service you were dissatisfied with? Your input is invaluable to us, and we want to ensure that we address any concerns promptly and improve our services accordingly. We appreciate your patience and look forward to hearing from you soon.
No account fixed
23 April 2024
Reply from el-cerebro.com
Thank you for sharing your feedback. We apologize for any inconvenience caused. We've looked into the issue and are pleased to confirm that we have fixed your account. Please let us know if there's anything else we can assist you with. We value your business and hope to provide you with a better experience in the future.
Reply from el-cerebro.com
Thank you so much for your fantastic 5-star review! We're thrilled to hear that we've been able to meet your expectations and provide you with the best service possible. Your satisfaction means the world to us, and we're here to ensure that your experience remains top-notch. If you ever need any further assistance or have additional feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! 🌟😊
⭐⭐⭐⭐⭐...,.
16 March 2024
Reply from el-cerebro.com
Thank you so much for the wonderful 5-star review! 🌟 We truly appreciate your feedback and support. If you ever have any questions or need assistance, feel free to reach out to us. We're here to help! 😊👍
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