Ekosport Reviews 

87
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and accuracy of products, noting items consistently meet descriptions and are offered at competitive prices. The ordering process is often described as simple and smooth, with many experiencing fast and prompt delivery of their items in perfect condition. However, some customers also noted significant delays in shipping and order processing, with items sometimes not being sent for many days after payment. A few other people also felt that delivery issues occurred, including packages arriving damaged or being misdirected to distant pickup points. Additionally, some reviewers mentioned difficulties with refunds or return policies, leading to financial losses or dissatisfaction.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery and quality... See more

Product

Users describe positive interactions with the product, often highlighting that items meet their descriptions... See more

Order

Clients share ambiguous opinions on order, with many reviewers reporting easy and fast ordering processes,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products as high-quality, reliable,... See more

Price

Customers consistently note positive experiences with price, often highlighting good promotional offers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ekosport is a company you can trust. Sells high-quality original brands' items. Trackable order all the way. Prompt delivery.

Company replied

Rated 5 out of 5 stars

At first I had doubts because I ordered from France to Slovenia, but everything was as it should be. Fast delivery and the product as expected.

Rated 5 out of 5 stars

10/10 I recently placed an order from this store and I’m extremely satisfied with the entire experience. I have to admit, I was a bit nervous at first since I live in Sweden and the company is bas... See more

Company replied


Company details

  1. Outdoor Sports Store

Written by the company

Ekosport.eu is a website dedicated to selling skiing equipment, skiing clothes and winter-sport accessories for men, women and children. Compare and order all your ski equipment at the lowest prices from over 300 outdoor brands and over 25 000 products. For everyone who loves downhill skiing, cross-country skiing, ski touring or snowboard, choose from thousands of products in stock to safely enjoy your winter sports; Skis, bindings,ski boots, helmets, goggles and DVA’s (created for amateurs and pro’s alike). Need a new impermeable and breathable ski jacket, trousers or base layers to protect you from the winter cold? Take advantage of our 2021 winter collection to get kitted out with the biggest ski brands : Salomon, Rossignol, Picture, Norrona, Millet, Volcom, Arc’teryx… Ekosport also has a large range of products for every one of your outdoor activities : trail, running, hill walking, trek. For those who love trail running off the beaten track, walking and trekking in the mountains, discover our selection of outdoor sports clothing; trail and walking shoes, and accessories; Cardio watches, backpacks, and walking poles…. All year round, get all the latest products, excellent offers, unbeatable prices on end of line products and all the advice of our experts to choose the right material for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(87)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, fast delivery.
Sending from France to the Czech Republic took about 5 days.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

WARNING: Breach of contract, damaged delivery, and refusal of any solution (Order NL00066296)

I am posting this detailed review to warn other consumers about the business practices of Ekosport. What started as a simple order has turned into a major conflict due to total bad faith on their part.
​The indisputable facts:
​Extreme delay: The delivery of my ski boots (order NL00066296) suffered an unacceptable delay, severely disrupting my holiday preparations.
​Appalling condition of delivery: The package was eventually delivered in a box that was torn, crushed, and heavily damaged on all sides. This shows a total lack of care during the logistics process.
​Failing customer service (Ticket 00650152): Instead of taking responsibility for the delay and the physical damage to the packaging, customer service hides behind standard scripted answers.
​Illegal stance: Despite clear photographic evidence of the destroyed box, Ekosport refuses any form of compensation or reasonable commercial gesture for the immense inconvenience caused.
​Aggressive handling: I received a 'final answer' refusing any further help and stating they would take no further action. This is a direct violation of the duty of care a seller owes to a consumer.
​CRITICAL TIP FOR ALL CUSTOMERS:
If you receive a damaged package from Ekosport, always REFUSE the delivery immediately. This is the only way to avoid being charged for return shipping costs, which Ekosport illegally tries to pass on to the customer.
​Current status:
Because Ekosport refuses to cooperate on a friendly settlement, I have taken the following steps:
​Opened an official case with the French authorities (SignalConso / DGCCRF).
​I am currently holding the goods as collateral until a lawful solution is provided for the damages and the breach of contract.
​Conclusion:
Do not order here if you value your consumer rights. As soon as something goes wrong, this company leaves you completely stranded. I will not update or remove this review until appropriate compensation has been provided."

15 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I ordered a ski helmet and goggles on the Ekosport website. I made the payment and the order status showed "VALIDATED".
After several days I wanted to check the progress of the order, but the order still showed "VALIDATED".
I sent a message to customer service to find out what was going on. I did not receive a response. I sent several more messages during the day and there was no response to any of them.
They took the money, but the goods are not being sent.
I DO NOT RECOMMEND THIS COMPANY TO ANYONE.

12 January 2026
Unprompted review
Rated 4 out of 5 stars

Really good service

Really good service. A bit slow shipping. They gave me the discount because I didn't take the combo options on the ski and ski bindings(if you do its like 20€ off). After one mail they solved it and gave me that discount.

7 January 2026
Unprompted review

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