EkoPyro & EkoPiro Reviews 584

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness and reliability. Many people also appreciate the affordable prices, considering them fair for the convenience of home delivery. The wide selection of items available is another frequently highlighted positive aspect, allowing customers to find exactly what they need. However, some customers experienced issues with delivery and order fulfillment. A minority of people reported delays in receiving their packages, while others mentioned missing products or damaged packaging upon arrival. There were also instances where orders were canceled or tracking information was unclear, leading to uncertainty about delivery status.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, noting fast... See more

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the cheap prices,... See more

Price

Consumers are satisfied with the pricing, often describing products as cheap, affordable, and having good... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you need cheap fireworks, order from ekopyro. Their fireworks are affordable and good quality. Customer service responds quite quickly. I only experienced a slight delivery delay, and unfortunately... See more

Company replied

Rated 4 out of 5 stars

I've ordered once from Ekopyro. The delivery was really fast and I received updates of where the package was at during the delivery progress every time. Once arrived, I realised 3 of 6 products were m... See more

Company replied

Rated 4 out of 5 stars

How do I track a shipment if the ekopyro site shows me when the shipment has been shipped? I have a tracking code, but how can I see, for example, on Google Maps, where my courier is who is delivering... See more

Rated 4 out of 5 stars

I placed an order and it sead it will come on 8th of December and I placed the order on the 29th on November, but it came today on the 4th of December that's 2 work days or 4 calendar days earlier the... See more

Company replied


Company details

  1. Fireworks Store

Written by the company

ALL LINKS AND SHOPS FOR DIFFERENT COUNTRIES: https://linktr.ee/ekopyro_ekopiro At EkoPyro & EkoPiro, we make sure your order arrives quickly and discreetly, wherever you are in Europe. With discreet packaging to protect your privacy and fast, reliable shipping, you can celebrate without any worries. Order with confidence and enjoy a smooth online shopping experience with us. www.ekopyro.eu


Contact info

4.1

Great

TrustScore 4 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i ordered a packet befor 3 weeks and it…

i ordered a packet from them, after 1 week they confirmed the order but didnt ship it, i called them they said that they will ship it the next day, i waited another 2 weeks nothing... the packet never came and i dont think it will

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello. I am truly sorry for not reviewing right. I just had a question and I didn't know where to ask. First of all I heard very good things about ekopyro and ekopiro second when will most of the stuff restock? Because everything is out of stock. Thank you and my apologies for this review.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Eko piro

I placed an order and I payed after like 6 hours it showed me that card master is waiting for me to pay when I already payed I then canceled my order I didn't get my money I contacted them on ig didn't get response

18 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

If you paid and then canceled your order, pay back is not automatic (no webshop works like that, contact our customer support. Refund must be processed by our employee.)

Rated 5 out of 5 stars

Je gas god pirotehnika

Je gas god pirotehnika
Veri nice

18 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 1 out of 5 stars

I orderd and 1 day after the webbsite…

I orderd and 1 day after the webbsite just shutt off and can’t track and. I don’t think a get my package
📦

17 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

If you ordered you will get your package, giving us 1* before even confirming your order is really foolish and please consider removing this review and it hurts our rating for no reason!

Rated 5 out of 5 stars

Perfect

Perfect. I got everything i ordered and it even arrived a day early 5/5

17 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

This web side is so good i will buy…

This web side is so good i will buy evry crismast here

17 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

Excelent

Excelent. Buying every year for new years. Recommend.

16 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 5 out of 5 stars

Ekopyro rewiev

I order on ekopyro many times and always came in 2-4 days. Their things are incredible. I really love that they have pretty cheap products and you can enjoyed even if u dont buy many things. To me and my friend ekopyro is the best place to shop this kind of products.

16 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 3 out of 5 stars

Delevery

I want to order but i want to pay cash on delivery but i cant click on it, why?

14 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Because it is not available for your country.

Rated 5 out of 5 stars

The best site for pyro

The best site for pyro. I have ordered two time's and all the times my order came in 2 weeks . Also the products haves good prices and the shipping fees is very cheap like 7€ in Greece. Not like other sites that have 30€ shipping. If someone want to order and he isn't sure if its legit. Its 100% legit i have ordered 2 times. 100% legit

13 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 1 out of 5 stars

Never buy fron here police came to my…

Never buy fron here police came to my door because it was illegal ekopyro is selling illegall stuff dont buy from ekopyro if you dont want police come to your home

12 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Contact us at our IG and i will help you fix the problem

Rated 5 out of 5 stars

all good i recieved my 3 packages in 1…

all good i recieved my 3 packages in 1 week

12 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 4 out of 5 stars

My experience

The firecrackers are good i have tested them before but this time the package is taking pretty long to come but i dont know if its beacuse i live in slovenia or somenthing else but otherr than thatthe products are great i hope my package comes soon

29 November 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

Rated 4 out of 5 stars

Everything is Great but the Stock is…

Everything is Great but the Stock is Not so good because almost everything good is out of sale

10 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Hello,
yes we know and it because we have so many orders that we are not able to re-stock everything. Sorry and try to choose from what is available.

Rated 1 out of 5 stars

I order form this website

I order form this website , when the delivery arrived i did’t was home and i said to the delivery man to the main office to can take it next day , next day the package don’t was there and they said the sender makes a mail to delivery back to him , when I call to ask about it he had a very bad atitude to me and didn’t let me to speck . I don’t know is the products are good or not but the person who answer the phone didn’t not how to talk with the clients .

10 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Sorry please use translator because this is not understandable. If package got back without second delivery, this is not our problem but the local company the package was handled to and you should contact them. When we ship package, we cannot do anything about it at that point.

Rated 4 out of 5 stars

Mostly good.

Mostly good. I've been ordering from ekopiro for 2 years now, and the experience is really good, but the account system is a bit janky, and I would like to transfer my cart (basket) across devices. Also, you get sold out fasssssssst in the new year 'season'
Mostly good. Nice!

9 December 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look