Ekirana Reviews 

934
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Finding a store that offers specialized Pooja items in the Netherlands can be quite a challenge. This store made that task incredibly easy for me. What really sets them apart are their niche products,... See more

Rated 1 out of 5 stars

We ordered alphonso mangoes, out two boxes more than a box had bad mangoes. Be mindful when ordering fresh product.

Company replied

Rated 5 out of 5 stars

Bought eco friendly Ganesh idol, high quality! We are highly satisfied with service of eKirana. Received our order well in time, the package was carefully wrapped to avoid any damage during the trans... See more

Rated 5 out of 5 stars

Compared to other Indian grocery providers, I prefer EKirana because of the stock. For most of the items, stock is available and price also competitive. Easy to search the items and navigation within... See more

Company details

  1. Supermarket

Information provided by various external sources

Shop Indian Grocery in Netherlands and Europe | ekirana.nl - Online Store - Ekirana


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

934 reviews

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No recent history of asking for reviews

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4.3

All reviews

(934)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable shop

I have ordered many times from Ekirana. They always ship fast and have good prices for the products that they offer.

But it would be nice if they would expand their pooja items section. They have good quality products that I use for my pooja's and during festivals.

10 July 2023
Rated 1 out of 5 stars

All the vegetables were were rotten…

All the vegetables were were rotten except bottle groud.

15 July 2023
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Reply from Ekirana

Good day!

We are sorry to know that you received fresh items in perished state. Please be assured that we make an individual check on these items before dispatching them.

However, if there does go something wrong in transit, please let us know by the end of the day of receiving them and we resolve them promptly. Please refer to the following information about this topic, on the page below. This information is as well available on every fresh product page. https://www.ekirana.nl/blog/fresh-vegetables-on-ekirana/

In this case, your order was delivered about a month back, as well with a missed delivery attempt due to your non-availability at the time of delivery.

Nonetheless, we'd have appreciated to be notified at the time of delivery or latest by the end of the day of delivery. Unfortunately, we can't help or take claims in such cases after weeks of delivery.

Thanks for your time for writing us. if you have further questions, please feel free to let us know at support@ekirana.nl, along with your order number in subject.

Sincerely,
Ekirana

Rated 5 out of 5 stars

I bought 9 pack's of Laxmi dhoop…

I bought 9 pack's of Laxmi dhoop inscence and that is one of my favorite dhoop inscence and it was delivered very fast in A few days , I love the nice soothing fragrance of the Laxmi dhoop ! it makes my house feel like an indian temple .

8 July 2023
Rated 1 out of 5 stars

I have sent my parcel back 10 days ago…

I have sent my parcel back 10 days ago and still I haven't received my refund amount plus they don't pay for shipment when you return your item to their company.

31 July 2023
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Reply from Ekirana

Good day!

Sorry to see you not happy. We already informed you that return shipping is not reimbursed, before you returned the article. Further, we have not received the return article, for which we already informed you yesterday by email proactively and that we’d have this checked on Monday next week.

If you have any further questions or need assistance, please feel free to reply us on the email.

Sincerely,
Ekirana

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