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Einkin strives to deliver the most stylish air coolers on the market to those wanting to cool off. Air coolers (aka swamp coolers) work best in dry environments and have many benefits and are much less expensive to own and operate than air conditioning.
111 NE 1st Street, 33132, Miami, United States
My apology Einkin, my error-the refund was paid!. re B177E68F20, however your Aussie site is still active with contact phone number deleted.
Reply from Einkin
Hi Neil. We closed down our AU branch last summer. It shows in our system we did in fact refund you on October 21, 2020. It in now June 2021 and has been almost 8 months before you mentioned anything.
Very efficient and stylish. Cost efficient too with a handful of functions. My husband loves it.
best thing i ever bought I have hot flushes and this is saving my life
Reply from Einkin
Thanks for the review Lidia! We are glad you are enjoying your air cooler :)
I am receiving endless emails from a Company pertaining to be Einkin portable AC. Clearly fake emails. I too tried to unsubscribe in the hoping it might go away, I have made the situation worse now. I have tried blocking but everyday I receive more.
Reply from Einkin
Hi Margaret. Thanks for your feedback. Einkin does not send out emails to non-customers and this must be a third party advertising partner of which you have subscribed to their email list. Have you tried contacting our customer support? They will be able to assist you on resolving this. A review site might not be the best place to receive customer support and since you have not purchased our product you are not technically our customer.
Not sure what there product it like, but I'm getting 2 or 3 spam emails advertising there product daily.
Trying to unsubscribe just seems to make me receive another one.
Reply from Einkin
Hey Ryan. The emails you are receiving are not coming from us and you are not even our customer. I reviewed our internal mail list which only consists of paid customers and you are not on it. Please provide us with your email so we can add you to our internal unsubscribe list. Furthermore, would you be able to provide your email as well as share the emails you are receiving so we can help you solve this issue. Thanks.
As mentioned by another, shipping information was great. I was concerned when I learned it was shipping from Puerto Rico to California, given the situation with USPS. Was told my unit would arrive 8/21. Came today, a day early.
Nice design.
Am using it now for first time. So far, so good. Will report more down the road. Don't expect an air conditioner. It's not that.
Reply from Einkin
Thanks Don! We are glad you received your product even quicker than expected!
I ordered 3 of these and only received 1 and was charged
$ 213.00 before shipping. I would really appreciate someone to get back to me regarding this issue as soon as possible. Also I can't believe I paid $70 or a bit more with shipping for each unit and for something so small that doesn't honestly cool that great. Not pleased at all
Reply from Einkin
Hi Marie,
Thanks for following up. We show two tracking numbers for you for packages sent out the same day:
For your security we will not post the full numbers here, but here are a portion of them:
9405xxxxxxxxxxxxxx4767 = Shipped August 11. Delivered August 14
9405xxxxxxxxxxxxxx1478 = Shipped August 11. Expected delivery August 15 (today) by 8:00 pm
We will send you these tracking numbers again via email so you have them. We also sent out a very detailed email on how air coolers work and the best way to use them. Our customer support reps will reach out to you as well. Thanks again Marie.
Einkin shipping was great. I received notifications when it shipped and when it was delivered and it was delivered according to plans.
Reply from Einkin
Thanks for the review Holly! We know shipping is important to our customers and are glad to know you received your item quickly!
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