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Eight Sleep Reviews 

1,084
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 631 reviews, most reviewers were somewhat happy with their experience overall. Many consumers deeply appreciate how well the temperature control works to keep them cool and comfortable throughout the night, allowing partners to easily customize individual sides. People also enjoy waking up to gentle morning vibrations and receiving informative daily statistics about their deep sleep and overall recovery. Some reviewers were not happy with the steep upfront prices and the continuous subscription fees needed to access essential system features. Additionally, several customers mentioned experiencing frustrating technical difficulties alongside unhelpful responses when trying to contact customer support for assistance.

What people talk about most

Product

Users describe ambiguous feelings about the product, with many reviewers praising the effective cooling... See more

Quality

People report ambiguous experiences with quality, as while many reviewers praise the effective cooling... See more

User experience

Clients share ambiguous opinions on user experience, as many reviewers praise the seamless temperature... See more

Customer service

Reviewers mention mixed feedback about customer service, as while some consumers reported that staff members... See more

Price

Consumers find price to be a major source of dissatisfaction due to the steep upfront costs, expensive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Temperature adaptation is something I expected to be better. I know it takes time for autopilot to learn but I don’t know if I can I have slept better bc of the sleep cover maybe it’s because I have m... See more

Rated 4 out of 5 stars

I like the temperature control and that each person in the bed can customize their side. However, there have been a few nights where my sleep was interrupted and I was awake for 2-3 hours and I got a... See more

Rated 4 out of 5 stars

Still getting used to it, but it’s pretty amazing. No complaints about the system itself. It is helping me sleep better. Not crazy about the app, mainly because it’s a bit invasive and I can even see... See more

Rated 2 out of 5 stars

Interesting technology, but if anything my sleep quantity and quality has declined. Some of it relates to me waking up because I’m either too warm or too cold, as well as the subtle vibration of the c... See more


Company details

  1. e-Commerce Service
  2. also in
  3. Bed Shop
  4. Fitness and Nutrition Service

Written by the company

Eight Sleep is the world's first sleep fitness company. We design technology that unlocks the power of sleep to fuel human performance. Our flagship product, the Pod, is an AI-powered sleep system with dynamic temperature regulation, biometric tracking, and personalized coaching. We've helped hundreds of thousands of members sleep better every night.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,084)

646 reviews in the last 12 months

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Rated 4 out of 5 stars

Still getting used to it

Still getting used to it, but it’s pretty amazing. No complaints about the system itself. It is helping me sleep better. Not crazy about the app, mainly because it’s a bit invasive and I can even see all the stats of my partner and vise versa. It also tries to force you into sharing certain info.

28 August 2026
Rated 5 out of 5 stars

So far so good

So far so good. Using Eight Sleep now for ~ 2 weeks and can already record a significant improvement in sleep quality.

24 August 2026
Rated 5 out of 5 stars

Pretty hooked on this mattress

Pretty hooked on this mattress. The best investment I’ve made it provides all this data that my Oura ring also does, I have just really optimize my sleep with all the temperature control. It’s amazing to have the hot setting when I’m on my period, it’s also amazing when I’m overheating to have the cooling effect. This goes beyond just the standard idea of what a mattress is utilized for!

27 August 2026
Rated 1 out of 5 stars

Could never get it to sync

I was never able to get my Eight Sleep to activate. It refused to sync, after hours of troubleshooting over many days (and I'm relatively tech-savvy). Ended up returning it mid-August.

2 July 2026
Rated 2 out of 5 stars

Don't buy with Tempurpedic

TBH, it may be something I should have thought of. But the Pod doesn't work well with a Tempurpedic bed (Tempurpedic needs body heat to form). There are a lot of these memory foam mattresses out there, so it would be good for Eight Sleep to add that to a questionnaire before purchase, to save returns/bad customer experience. Then, draining the mattress topper is *really* hard. But I do appreciate the Eight Sleep team was easy to work with on the logistics aside of that. Just felt bad to return something that I probably shouldn't have purchased in the first place.

23 August 2026
Rated 5 out of 5 stars

Perfect temperature all night!

I thought this might be an expensive gadget that I didn’t really need.. After one month I wish I’d bought it years ago. Bed temperature is perfect. The alarm is basically a warm hug!

22 August 2026
Rated 5 out of 5 stars

I’ve had an incredible journey from the…

I’ve had an incredible journey from the first pod all the way through the most recent pod five. And super impressive with the continual Evolution and improvement. I needed help a few times with connectivity in a couple other minor mostly user issues not product related. And the team has been incredible. Highly recommend this product in the experience with the entire. Sleep Eight team!

8 September 2026
Unprompted review

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