Temperature adaptation is something I expected to be better. I know it takes time for autopilot to learn but I don’t know if I can I have slept better bc of the sleep cover maybe it’s because I have m... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Eight Sleep is the world's first sleep fitness company. We design technology that unlocks the power of sleep to fuel human performance. Our flagship product, the Pod, is an AI-powered sleep system with dynamic temperature regulation, biometric tracking, and personalized coaching. We've helped hundreds of thousands of members sleep better every night.
Contact info
Duane Street 146, 10013, New York, United States
- +1-888-699-4015
- support@eightsleep.com
- eightsleep.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
3k for a bed you can’t cool down if…
3k for a bed you can’t cool down if your internet is down during a heatwave. Unacceptable.
Still getting used to it
Still getting used to it, but it’s pretty amazing. No complaints about the system itself. It is helping me sleep better. Not crazy about the app, mainly because it’s a bit invasive and I can even see all the stats of my partner and vise versa. It also tries to force you into sharing certain info.
So far so good
So far so good. Using Eight Sleep now for ~ 2 weeks and can already record a significant improvement in sleep quality.
Pretty hooked on this mattress
Pretty hooked on this mattress. The best investment I’ve made it provides all this data that my Oura ring also does, I have just really optimize my sleep with all the temperature control. It’s amazing to have the hot setting when I’m on my period, it’s also amazing when I’m overheating to have the cooling effect. This goes beyond just the standard idea of what a mattress is utilized for!
My sleep is already so much better
My sleep is already so much better! I don't wake up hot in the middle of the night, and waking to the vibration and warmth rather than a jarring alarm is amazing!
Could never get it to sync
I was never able to get my Eight Sleep to activate. It refused to sync, after hours of troubleshooting over many days (and I'm relatively tech-savvy). Ended up returning it mid-August.
It is great experience that I can get…
It is great experience that I can get my body stats when I am sleeping.
And it is very accurate.
Don't buy with Tempurpedic
TBH, it may be something I should have thought of. But the Pod doesn't work well with a Tempurpedic bed (Tempurpedic needs body heat to form). There are a lot of these memory foam mattresses out there, so it would be good for Eight Sleep to add that to a questionnaire before purchase, to save returns/bad customer experience. Then, draining the mattress topper is *really* hard. But I do appreciate the Eight Sleep team was easy to work with on the logistics aside of that. Just felt bad to return something that I probably shouldn't have purchased in the first place.
Perfect temperature all night!
I thought this might be an expensive gadget that I didn’t really need.. After one month I wish I’d bought it years ago. Bed temperature is perfect. The alarm is basically a warm hug!
I’ve had an incredible journey from the…
I’ve had an incredible journey from the first pod all the way through the most recent pod five. And super impressive with the continual Evolution and improvement. I needed help a few times with connectivity in a couple other minor mostly user issues not product related. And the team has been incredible. Highly recommend this product in the experience with the entire. Sleep Eight team!
I am sleeping better than I have in…
I am sleeping better than I have in years. I'm better able to stay asleep and am not having nearly the heat management issues I have had on the past.
this product is crazy perfect
Fantastic product
Fantastic product, helps improve quality of deep and REM sleep significantly!
Terrible app and terrible delayed…
Terrible app and terrible delayed customer support.
Premium price but not a premium package
Sleep Eight is so amazing.
Sleep Eight is so amazing.
You should use this especially if you have a cold or hot hands and feet. Make you so comfortable for the whole sleep
Better customer service than expected
The were attentive to my concerns and a representative was in contact with me via email!
Thank you eight sleep!
Great Purchase! Worth the effort!
Consistant and reliable data. Similar data w/ my Apple Ultra Watch. Love it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








