Edward Hands & Lewis LTD Reviews 664

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the efficient service and quick response times, making their experiences smooth and stress-free. Reviewers often mention feeling well-informed and supported throughout their processes, appreciating the clear explanations and proactive updates from the team. However, some customers were dissatisfied with specific interactions, citing rudeness and poor communication from certain individuals, including instances where calls were abruptly ended. A few people also experienced disappointment with the service at a particular branch.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and support.... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have twice used Harpreet Grewal's services to write and to review our mirror Wills, and I must say that her knowledge of the subject and the service are both first class. Emails are answered prom... See more

Rated 5 out of 5 stars

Beenita and the team at EHL have been absolutely amazing. We started the house purchase process 9 months ago and the first chain broke down which was incredibly stressful. Beenita was calm, really res... See more

Rated 5 out of 5 stars

We have recently updated our wills at Sheltons. It was not entirely straightforward and we have a large estate. Nicole Palmer listened carefully and explained everything throughly step by step. We wer... See more

Rated 5 out of 5 stars

Brilliant service from start to finish. Communication was brilliant throughout which i find is rare and Liz Collins, Jodie Bruce and the team were absolutely superb. My house move wasn't straight for... See more


Company details

  1. Lawyer

Written by the company

Edward Hands and Lewis solicitors were established in 1897 and have a strong reputation for legal excellence and client care. We have offices across the Midlands and consultants and lawyers working remotely, dedicated to helping you to achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We required legal conveyancing services…

We required legal conveyancing services for partial sale of commercial property . Though, initially, thought to be straight-forward, because of previously sub-standard conveyancing advise from previous solicitors ,the process became rather complicated.. EHL dealt with all these complications with a speedy and efficient manner and we applaud them for this . First class service !!!!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, from start to finish, they got on with the conveyance as requested efficient and informative and very professional. Highly recommended, will definitely be using them again. Thankyou you have an amazing team, both in person and over the telephone. Thanks again

30 April 2026
Unprompted review
Rated 5 out of 5 stars

First Property Purchase

From start to finish, Jade and the team at Edward Hands & Lewis were helpful! Good communication throughout and we felt in good hands when buying our first property. Would recommend and would use again in the future. Thank you all.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Edward Hands and Lewis handled the…

Edward Hands and Lewis handled the buying and selling of our properties. Leanne was professional, calm and extremely good at communicating the information we needed when we needed it. Questions were answered quickly and we really felt supported through the process. I recommend this firm without reservation.

17 April 2026
Unprompted review
Rated 2 out of 5 stars

Would not use for conveyancing

Although everything went through in the end, I disappointed with my service from the forest Road, Loughborough branch of EHL. I would not recommend the conveyancing team.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Aimee was second to none

Aimee was second to none. Our chain was a nightmare but aimee was great and pushed and pushed for us to move forward she also never grew tired of me chasing her to sort out the lack of response from other solicitors
If I need legal work again I will not hesitate to use again
Full marks to aimee decosta.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Wills and Estate Services - Harpreet Grewal

We have twice used Harpreet Grewal's services to write and to review our mirror Wills, and I must say that her knowledge of the subject and the service are both first class. Emails are answered promptly, and once drawn up, she translates the Wills into plain English. That was very helpful. I recommend Harpreet's services.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Faith was always very helpful and kept me updated at all times. She dealt promptly with the estate agent and purchase solicitors to proceed to completion in a good time.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Efficient

Edward Hands were incredibly efficient and supportive throughout the process of selling my mum’s house. They were proactive from start to finish, keeping on top of every stage of the sale and making sure all parties were chased promptly. Their communication and dedication made a stressful time so much easier.”

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Buying a home is stressful but when you have people like Beenita and her amazing team behind you it’s a breeze. My chain was not a long one but we defo hit some hurdles. Beenita was calm and had everything under control. Her and her team have been outstanding from day one. Never did I have to ask for an update it was given. Can’t thank the team enough and highly recommend them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

EHL have been absolutely fantastic both…

EHL have been absolutely fantastic both times i have used them for selling and purchasing properties. Aimee and Rebecca are very professional and amazing to work with. Highly recommend to anyone looking for a solicitor.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Romaana has helped me so much

Romaana has helped me so much. The service was excellent, the advice was spot on, and everything was handled quickly and efficiently.
Will return back again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Rebecca and Aimee for excellent service

Thank you to Rebecca and Aimee for facilitating the conveyancing process to sell my property. The process was straightforward, reaching exchange of contracts and completion without obstacles. Aimee was always there with prompt communications and answering all my enquiries. I would thoroughly recommend their services.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Very professional solicitors and great…

Very professional solicitors and great with communication, always kept me updated regarding my query.

Beentia Patel went above and beyond to help myself to sort my query out regarding my land registry to re mortgage my house.
Would definitely recommend to anyone and will be using these guys again.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Making a will

Very helpful. Explained everything thoroughly. Made the experience of making a will straightforward.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

When you hear so many bad stories about solicitors it was a breath of fresh air with Sheltons. Heather was absolutely fantastic, really on the ball, going above and beyond and I am so grateful for her, and the team, for getting everything over the line. I would recommend Sheltons to anyone.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

STILL HAVE NOT FINALISED OUR FATHERS…

STILL HAVE NOT FINALISED OUR FATHERS WILL AFTER ALMOST 9 YEARS WILL NOT TRANSFER PROPERTY FROM THEIR NAME TO OUR STILL HOLD MONEY FROM THE SALE OF A PROPERTY THE MEMBERS OF STAFF DEALING WITH THE CASE HAVE LEFT NO OTHER MEMBERS WANT TO LOOK AT IT THEY JUST KEEP FOBBING US OF WE HAVE USED THE COMPLAINTS PROCEDURE BUT NO REPLY
ITS SEEMS THEY WANT TO STEAL PROPERLY AND MONEY…

5 December 2025
Unprompted review

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