EGR Auto Reviews 295

Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all fell off. Also have had the central locking fixed multiple times as the actuators failed 3 times.

Took my money then told me they had no stock, no follow up contact or updates. Still waiting after 4 weeks

We are travelling around Australia at present.
I’m in Queensland I had a EGR canopy
Put on my 8 months old next gen Amarok it looks great. Two days on and 300 kms away to our next stop while unhinging the caravan I notice the brake lights on the canopy was not working but overall I’m happy with the look and the colour a big thank you to EGR and to the garage Miami for a excellent job
Giuseppe

Still waiting to hear back about an item I returned two weeks ago.

Bad customer service
I was told item was in stock I placed an order then 2 days later I was told it's a 3 week wait.
Was called names and hung up on
And then the lady felt bad and pulled an order from another batch Becuase I assume she came to the realisation that she wasn't professional.
She then emailed me and apologised for the way she acted.

The product itself is good
But the process of acquiring was a headache.

I appreciate that she made an apology however during the time I was veryy annoyed

Customer service great.
Product as ordered
Shipping was quick

Best service. Quality and price

Great products, prompt service

Very helpfull with me ordering and Identifing Product

Order has taken longer than it should with
phone calls of its in production this is week 3 weeks of in production still same excuse very disappointed on how im brushed off with its in production

All information to make selection was on web site. Ordering was easy and delivery time excellent. Product came with good instructions and fitted perfectly with no alterations required.

Package was late. EGR managed to expedite its delivery.
A job done well

Easy to deal with and the service is great. Items delivered with care.

Looks great! Fits well. Better looking then other brands.
I get a lot of positive comments from other 4wheel drivers.
Only thing I would change is add written description instead of just pictures.

Great advisory help plus quick & accurate shipping of all items ordered that fully satisfied my needs ⭐️⭐️⭐️⭐️⭐️

Excellent and fast communication & not to mention an awesome canopy !

Although I had to ask as the part number wasn’t obvious, got great help and the parts were shipped quickly.

I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. The wait was made easier not having to wonder when they would arrive and when they did he was straight into me knowing how long I was waiting for them . Champion bloke .