EgoShoes Reviews 

I’d give them 0 stars if I could. These people are liars and scammers.

I received the Ciroc gladiator sandals on the 24.06.23. They looked nice and i was initially happy. However after trying them it was evident they were not properly made. The straps were too short and the holes dis not go all the way through. This meant the ut has been a constant struggle to buckle them up. Also everytime I wore them for the first month, they left the bottom of my feet black as the paint rubbed off. They also squeaked when i walked. Fast forward to today the shows have completely fallen apart as shown in the images. I paid full price at the time of purchase for these shoes which cost £28 without postage and packaging. They are now selling for £10 and they are not even worth it. How do shoes fall apart after 11 weeks?
Don't waste your money. Not a reputable site.

I ordered a dress from this company which was apparently delivered by Royal Mail to my address. The photo in tracking doesn’t even show where exactly but looks just as if the parcel was placed on a table top. I could not locate my parcel since 26/8/2023 and have written thrice to this company asking for assistance but they have just ignored my mails. They don’t care once they take the payment.

I accidentally ordered the wrong item and Angelique assisted me with a VERY SPEEDY order cancellation/refund so I could order the correct item!

I’m absolutely shocked by this companies terrible customer service. Upon sending a return I was refused a refund due to an item being marked. I assured them this was not me several times however, I was still refused my own money back despite returning the item in its original state I received it in, with tags intact. To add insult to the injury they offered to send me the item back if I paid another £4 for postage. As if I hadn’t already been robbed!

I ordered some clothes and shoes. After waiting a week I receive an email saying “your return has been accepted” when I never even got my order to even start a return process. Honestly a huge scam! Don’t buy!

I’m sorry I actually had to give 1 star! I would have given 0 if i could!! Total scammers! Don’t order!! I ordered a pair if shoes, wore them in house for half hour and decided too uncomfortable so returned to be told they would dispose of shoes unless i paid for the postage as they were not refunding due to having been worn! Clearly we not allowed to try shoes on anymore! Shocking service, will never ever order again from this joke of a company

Awful company! Wore shoes once and the sole completely collapsed making them totally unwearable. Reported the fault & sent pictures but they are refusing to refund/replace due to ‘the returns department will have to dispose of them’?! Please don’t buy from this company. Complete scammers!

Please do not order from this company! I can’t believe the way they think they can treat their customers. And from reading reviews they are clearly getting away with it. Charging over £50 for the clothes not being in “resealable condition” they didn’t even email me to let me know I had to email them to find out about my refund. They said the clothing will be “disposed” off! Over £50 worth of clothing disposes of where do they think people have this kind of money and ignored over six replies asking for the clothes to be sent back! Will be taking this further and tell everyone I know to not order from this embarrassing excuse of a business, won’t be long till there in the ground by the reviews

I would give this company a 0 if they had it My daughter ordered 2 pairs of cargo trousers, for one they weren’t even the right colour and when tried on one pair they didn’t fit her . So she returned them both one packet she did not even open them as same size. She gets an email saying she will not he getting a refund as the clothes where dirty and they are destroying them ?
I can assure you those trousers were spotless when they were returned I packaged them myself . I have asked for for them to be returned to myself and I shall re sale them as if one packet was not opened they have charged her and kept them with no refund . Now looking on all these reviews it seems to me that every ones items are dirty when returned?
This is theft I want my daughters clothes returned asap or refunded or I am going to trading standards !!
Ripping off young people my daughter is at college and works hard for her money for these thieves to take and not refund !!!

Paid extra for next day delivery but no item.. just loads of emails for marketing...

I ordered a t shirt with wash grey effect, wore it then washed it, the colour ran it ended in being black t shirt… I sent back explained I had worn it and they said they have bloody disposed of it and no refund because it’s been worn… told them it had been worn once but after washing it colour run…..

Ordered a pair of shoes only for all the stitching to come out on one of them. Contacted ego and they promised a new pair to be sent out, a month on still no new pair and a further 3 emails sent, all to be ignored. Shocking company, AVOID

I bought a pair of shoes and I was very excited to get them. When I opened the parcel, I find out that not only are the wrong model but the wrong size as well, not to consider that the pair I got is half the price of my original order.
Btw the seams are unbelievably cheap, the shoe is light brown but the seams are black as they left them exposed.
Will never buy from them again

Terrible company. Ordered shoes they didn't get dispatched for ages, when they eventually did turned up in the wrong colour. Asked for refund only offered a part refund ; which I didn't want. Saod they send out a return label which never turnt up.

I ordered a pink bag from who the other week and was really excited for it to arrive , when it arrived it was green !!!!!!!!! I demanded a refund but only got 20% back which is ridiculous and I couldn’t even exchange it for a pink one , very disappointed in this shop and won’t be buying from it AGAIN !!!!!

I placed an order on the 11th December, its now the 19th with no dispatch email, and the money has been taken, I am not impressed these are a Christmas gift and now they won't be here in time, it's a disgrace especially at Christmas you are letting people down.

They do not deliver and correspondence is lie after lie get all the influences to post and they have them and then don't deliver to those that order off the back of it.

Buyer beware, unlikely you'll ever get a delivery! Take your money then lie and say they were out of stock and are on backorder. Or they are being dispatched that day! Turns out they don't have any just taking your money with no available stock.

I'm reporting as a scam!! And will let all the other customers waiting of todays new lie via Instagram DM

Don't waste your money

I am fed up with ego. First there heels are unwalkable so I thought there regular winter shoes would be different. I thought wrong they hurt so bad what the actual hell. Terrible company will not buy from them again they are lucky u cannot write reviews on their actual page because I would warn others. Don’t let there cheap prices fool u.

I placed an order and paid for next day delivery. Got a confirmation email, but it is now 5 days later. No delivery.
Their reply was in my spam folder. Apparently the item is out of stock and will be sent out on the 15th Aug. It would have been nice to know at the ordering stage, then I would not have opted for next day delivery!