EF Tours Canada Reviews 

7,304
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,376 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the exceptional tour directors and supportive staff who go above and beyond to make trips engaging and memorable for everyone involved. People also highlight that itineraries are wonderfully planned, offering a fantastic balance of exciting excursions, cultural sights, and plenty of free time to explore independently. However, some customers also noted drawbacks regarding the accommodations, mentioning that hotels were sometimes situated far outside the main city centers and required long travel times. Some reviewers were not happy with the flight arrangements and felt that itinerary details provided prior to departure were too vague.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the incredible dedication, knowledge, and... See more

Holidays

Reviewers mention positive feedback about holidays, describing them as amazing and well-planned experiences... See more

Service

Customers had positive experiences with service, frequently praising the knowledgeable and flexible tour... See more

Location

Users describe ambiguous experiences regarding tour locations, as many reviewers praised the fantastic... See more

User experience

Consumers find user experience to be positive, highlighting how well-organized, stress-free, and safe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company was really great to work with. Always willing to hear out ideas and make changes to itinerary upon request. Our tour director Dan Callinan was incredible! He absolutely made our trip. He was... See more

Company replied

Rated 5 out of 5 stars

We had the unfortunate experience of our daughter's personal identification being lost/stolen while on a group trip in Europe. She was unable to leave the country they were visiting, with her group. A... See more

Company replied

Rated 5 out of 5 stars

Amazing trip, very well planned out with tours and free time. Gianluca Davoli provided 5 star service as our guide over 8 days and made every second feel like we were being led by a family member…..w... See more

Company replied

Rated 5 out of 5 stars

Our daughter went to Switzerland and Italy for 10 days on a trip organized through school. From beginning to end, our experience with EF tours couldn’t be more positive. She got to experience so ma... See more

Company replied



Company details

  1. Tour Agency
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  3. Travel Agency

About EF Tours Canada

Written by the company

Educational travel that inspires. Trusted by teachers, loved by students, and backed by 40 years of experience in Canada.

Who is EF Educational Tours Canada?

At EF Educational Tours Canada, we believe travel is more than just visiting new places—it’s about transforming perspectives. Our tours bring classroom lessons to life, sparking curiosity, challenging assumptions, and helping students grow into engaged global citizens.

For 40 years in Canada (and 60 years globally), we’ve partnered with educators to create immersive travel experiences that complement their curriculum. Whether exploring history on the battlefields of Europe, discovering innovation through STEM programs, or making an impact with Service Learning, every tour is designed to inspire.

With a global presence in 115 countries and dedicated support before, during, and after your trip, we make educational travel seamless. Because when students see the world, they see more opportunities—for themselves and for the future.

Every student deserves the chance to see the world

That’s why EF Tours Canada is committed to making educational travel accessible for all. Through flexible payment plans, bursaries, fundraising support, and discounted group pricing, we work alongside teachers, schools, and families to help every student experience the life-changing impact of global education.


Opening the world through education

  • EF Education First is a family owned and operated company, founded in Sweden in 1965 with the mission of opening the world through education.

  • EF Educational Tours Canada has been proudly Canadian since 1985.

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4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(7,304)

1,448 reviews in the last 12 months

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Rated 5 out of 5 stars

The Perfect Summer Travel Experience

We had an exceptional experience with EF Tours and the Woodlands school travel team during my son’s trip to Japan this past summer. The tour was extremely well organized, and all of our questions as concerned parents were answered promptly and thoughtfully.

A special thank you to Léane C., who was incredibly patient and helpful in explaining the requirements and guiding me through the process when we requested a different return date so our son could extend his trip for a family vacation. Her support made the process smooth and stress-free.

We truly appreciated the coordination, communication, and care from both the Woodlands school and EF Tours. Our son had a wonderful trip, and our family enjoyed a fantastic vacation together. Highly recommend EF Tours!

5 September 2026
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Reply from EF Tours Canada

Thank you for taking the time to share your experience! We're delighted to hear that your son's trip to Japan was such a success and that your family felt supported throughout the journey.

It's especially wonderful to hear your kind words about Léane. We know that coordinating travel arrangements, particularly when plans include a family extension, can feel overwhelming, and we're glad she was able to make the process smooth and stress-free. We'll be sure to share your recognition with her.

We're also pleased that the communication, organization, and partnership between Woodlands School Travel and EF helped create a memorable experience for your son. Knowing that the tour not only provided an incredible educational adventure but also led to a fantastic family vacation makes the experience even more special.

Thank you for your recommendation, and we hope to travel with your family again in the future!

Rated 5 out of 5 stars

Tony is a fantastic tour guide…

Tony is a fantastic tour guide balancing the demands of the group, the time constraints at different places and traffic challenges> Tony is a wonderful problem solver. The European Carousel tour is like fine wine tasting at many different places- 7 countries. Wow!

4 September 2026
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Reply from EF Tours Canada

We're thrilled to hear you had such a fantastic experience on the European Carousel tour! It's wonderful to know that our tour guide was able to expertly navigate the challenges and make your journey through seven countries so enjoyable.

Rated 5 out of 5 stars

My grandson had the time of his life…

My grandson had the time of his life thx to your company and the provided tour of Italy…that made me happy, so thank you

30 March 2026
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Reply from EF Tours Canada

We are so happy to hear that your grandson had the time of his life on his tour of Italy! It makes us incredibly happy to know we could create such a wonderful experience for him.

Rated 5 out of 5 stars

I wanted to leave a massive shoutout…

I wanted to leave a massive shoutout for Maria at EF Tours Canada for being absolutely incredible to work with! I wasn't even able to officially apply or book a trip, but Maria still took so much time to help me completely figure out pricing, map out different places, and give me a ton of fantastic recommendations. Usually, when you aren't a paying customer yet, companies won't give you the time of day, but she went totally above and beyond to guide me through everything without any pressure. Her customer service was next-level, friendly, and super helpful—thank you so much, Maria! Cheers!

21 August 2026
Unprompted review
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Reply from EF Tours Canada

We are so happy to hear about your positive experience with our team member. It's wonderful to know that you received such thorough and helpful assistance, even before booking a trip. We appreciate you sharing your kind words!

Rated 5 out of 5 stars

The tour had its share of curves and…

The tour had its share of curves and hiccups, as they all do, but Sarah worked hard behind the scenes to ensure that everything ran smoothly regardless.

17 August 2026
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Reply from EF Tours Canada

We are so pleased to hear that our team member went above and beyond to ensure you had a smooth and enjoyable experience despite any challenges. Thank you for your kind words!

Rated 5 out of 5 stars

Great experience

Great experience. Perfect introduction for my teenage to travel! Safe while still adventurous and packed with experiences. Great regular updates so we could share the trip and sleep at night knowing where they were.

17 August 2026
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Reply from EF Tours Canada

We're so happy to hear that this was a perfect introduction to travel for your teenager! It's wonderful that they had a safe, adventurous, and experience-packed trip. We're also glad to hear that you felt connected and at ease while they were away from home.

Rated 5 out of 5 stars

EF tours did a great job of providing a…

EF tours did a great job of providing a mix of educational and exciting experiences on our summer tour of Japan. Our guide was experienced and helpful as we managed two tour busses of teenagers between the great cities of Japan. I would absolutely use them again.

17 August 2026
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Reply from EF Tours Canada

We're so happy to hear that your summer tour of Japan provided a great mix of educational and exciting experiences! It's wonderful that your guide was experienced and helpful. We appreciate your positive feedback!

Rated 4 out of 5 stars

Had an amazing guide

Had an amazing guide. Disappointed that we had exterior tours of major sites. Felt like we should’ve been going into areas like Saint Peter Basilica. It is an educational tour and I believe that The kids had a major loss by not being exposed to these sites.

17 August 2026
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Reply from EF Tours Canada

Thank you for sharing your feedback, and we're so glad to hear you had an amazing guide.

We understand your disappointment about not visiting the interiors of some of Rome's most iconic sites, such as St. Peter's Basilica. This particular itinerary was designed to provide an overview of many key landmarks, but we recognize that entering these historic and cultural sites can add significant educational value to the experience.

We appreciate your feedback and will share it with our team as we continue to evaluate and enhance our tour offerings. We do offer other itineraries that include visits inside major sites in Rome, and your comments help us better understand what travelers and educators value most.

Thank you again for taking the time to share your perspective.

Rated 5 out of 5 stars

I went to Costa Rica and it was…

I went to Costa Rica and it was amazing. the weather wasn’t the best but they did everything they could to make it fun for us! the bus driver and tour guide were the best people ever!!

30 June 2026
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Reply from EF Tours Canada

We're so pleased to hear that you had such a wonderful time. We're glad that our team helped enrich your experience!

Rated 5 out of 5 stars

Parent review

I’m a parent of a student who went on a school tour. I found staff to be helpful when I would call for information. They didn’t always have correct information, however, they were all polite, friendly, responsive and followed up in a timely manner. On the tour, my daughter said that things were well organized. I appreciated hearing that when the students arrived at the restaurant for dinner, the food was served quickly after. That was great planning. Seems like things went smoothly, didn’t hear otherwise. My daughter said her tour director was great. Helped her find Bathrooms when needed, etc. I was impressed with EF and would recommend.

8 July 2026
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Reply from EF Tours Canada

We are so pleased to hear about your positive experience with us! It's wonderful that our staff was helpful and that your daughter enjoyed her well-organized tour. We're especially glad the quick dinner service was appreciated.

Rated 4 out of 5 stars

Our tour was amazing

Our tour was amazing! We hit so many “hot spots” and had direct flights both ways. Having direct flights out of Canada is so very important in order to minimize cancelled, missed or delayed flights. Our tour guide was so great. Manuel offered suggestions and some of our unplanned stops were our best ones (Camden Town). We are so grateful that we got to stop at Vimy Ridge. This was going to be a game day decision based on traffic but it was such a special stop for my group.

27 July 2026
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Reply from EF Tours Canada

Thank you for sharing your experience! We're so glad to hear your tour was such a success. It sounds like your group enjoyed a great mix of iconic highlights and memorable unexpected moments along the way.

We're especially happy that the stop at Vimy Ridge was able to happen. We know how meaningful that site is for many Canadian travellers, and it's wonderful that it became such a special part of your journey. It's also great to hear that Manuel helped make the experience even more memorable with his recommendations and local insights.

Thank you for travelling with EF and for taking the time to share your feedback. We hope the memories from this tour stay with your group for years to come.

Rated 4 out of 5 stars

Good tours

pretty good tours fr

27 July 2026
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Reply from EF Tours Canada

Thank you for sharing!

Rated 5 out of 5 stars

Fantastic Trip and Tour Director!

Everything was well planned, the plans were clearly communicated so I could prepare and prepare the students coming on the trip. The places we vvisited were great and interest to the students. Our tour director was personable, relatable and informative about the schedules, plans and the places we visited. He was also flexible if we needed or wanted to adjust the schedule slightly. The hotels were all nice and clean and all the meals were very good. The only hotel that was a disappointment was the first hotel near the Paris airport due to the rude front of house staff and the confusion with the money belt and passport left behind by one of our students. First it wasn't found, then it was and it was sent ahead to another hotel, but all the money had been stolen out of it.
Otherwise, we all had a great time and loved the locations we visited.

24 July 2026
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Reply from EF Tours Canada

We are so pleased to hear that the planning and communication for your trip were clear, and that the places you visited were engaging for your students. It's wonderful to know our tour director was personable and informative, and that the hotels and meals met your expectations. We are, however, very concerned to learn about the unfortunate incident at the first hotel near the Paris airport regarding the lost money belt and the rude staff. We take such matters very seriously and are looking into this specific issue to prevent similar occurrences in the future. We appreciate you bringing this to our attention and are glad that, despite this setback, you all had a great time overall.

Rated 5 out of 5 stars

Dave

Dave, our guide, was exceptional!

24 July 2026
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Reply from EF Tours Canada

We're so happy to hear that your guide was exceptional! We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

An Excellent Experience

Our daughter had an amazing European adventure thanks to the great planning and professionalism of EF Tours. The whole group really likes the assigned tour director and enjoyed the entire experience.

24 July 2026
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Reply from EF Tours Canada

We're so happy to hear your daughter had an amazing European adventure! It's wonderful that our planning and professionalism contributed to such a positive experience, and that the group enjoyed their tour director.

Rated 5 out of 5 stars

Another awesome tour in the books! (We love EF!)

This was my 5th European tour with EF and obviously I'm a fan. Europe is busy, group travel can be hectic, and teenagers unpredictable, but EF makes things so easy and enjoyable! Our tour, Paris, the Riviera, and Rome, is a fantastic, packed 12 days of sightseeing and culture. What makes it wonderful are the people at EF. Our tour director was perfect, our local guides the best we've ever had, and our support team behind the scenes genuinely supportive. Our tour director understood teenagers so well :) She worked to make every request we had happen. With a small group of students this time, we had a disaster-free and enjoyable tour! Food and hotels were great. Can't wait to go again - will be choosing the same tour.

24 July 2026
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Reply from EF Tours Canada

We're thrilled to hear that your 5th European tour with us was such a success! It's wonderful that you found the experience easy and enjoyable, especially with the challenges of group travel and teenagers. We're delighted that our team, from the tour director to the local guides and support staff, made such a positive impact. We look forward to welcoming you on another adventure soon!

Rated 5 out of 5 stars

Great Trip, Great Company

This is my second time doing an EF tours trip and I was not disappointed. They make these trips stress free, from the planning to the execution and pivoting when plans have to change. They are wonderful.
Our tour guide, Adriana Bordeanu was kind and helpful. She made the trip that much better for our students and ourselves. I definitely want to give her a shout out for her hard work and dedication to education and spreading the love of travel to young, new travelers.
Another shout out to Fallon Dragland, who helped me navigate the trip home with Air Canada cancelled all of our flights.

27 July 2026
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Reply from EF Tours Canada

We're so happy to hear that your second trip with us was just as stress-free and enjoyable as the first! It's wonderful that our team could make the experience so positive for your students and yourself, even with unexpected changes. We appreciate your kind words!

Rated 4 out of 5 stars

The tour guide

The tour guide, Adrianna, was perfect. Friendly, calm and kind. The hotels were great. There was adequate time to explore in small groups and there was great events planned. Every place we ate was friendly.
We would have liked to see the inside of BMW and Olympic Stadium- our students said they felt that bus tour was not as engaging despite the jokes of the guide that day .
We really appreciated that everything was planned and clear. We didn't have to worry about much. So nice to get up, have transportation and activities arranged, and go back for a rest. The times were good.
I would have liked if EF had stepped up to support us when Air Canada cancelled our flights. We lugged sleepy children from their hotel at 3:20 only to have them sleeping on the ground of the airport until after 11:00, yet we knew the flights were cancelled before leaving for the hotel. Our children were ready to go home and their families were emotional. That last day was the only hiccup.

27 July 2026
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Reply from EF Tours Canada

Thank you for taking the time to share your experience. We're delighted to hear that Adrianna made such a positive impact on your tour and that your group enjoyed the hotels, activities, dining experiences, and the overall organization of the trip. We'll also share your feedback regarding the BMW and Olympic Stadium visits with our program team as we continuously look for ways to enhance our itineraries.

We're sorry to hear that your journey home was impacted by the Air Canada flight cancellation. We understand how stressful and disappointing that situation was for both students and their families at the end of an otherwise successful tour. A member of our team will be reaching out directly to your Group Leader, Sarah, to follow up on the challenges your group faced during the travel disruption.

Thank you again for your thoughtful feedback and for traveling with EF. We hope to welcome your group on another adventure in the future.

Rated 4 out of 5 stars

Grecian Odyssey 2026

Overall, the tour was great.
Our Tour Director and Local Guides were wonderful and knowledgeable, our daily bus driver was excellent. We saw all of the important historical sites in Greece, and our guides made sure we understood the history and mythology. We even had time for two beach trips!

I think a few things could have made it excellent

1. Food was very repetitive. While lunches were supposed to be "on our own"; on our travel days, we would stop at a roadside restaurant. These had almost identical menus to each other and after a couple of days, the students (and chaperones) were tired of limited choices of unfamiliar foods. I also found that the options were quite heavy at most of these places. The included dinners were very similar to the lunch options. There were 3 dinners that I thought were great: The buffet meal in at the hotel in Olympia, the Gyro meal in Athens, and the Spaghetti meal in Athens.
I did enjoy the breakfast offerings, as did the vast majority of the students.

2. Logistics/communication. WhatsApp is not used at all in Canada, but it was used a lot by our Tour Director. If EF had mentioned to use to create a WhatsApp group with the students and chaperones before leaving, we could have had this ready to go. As it stood, some students were trying to download and join WhatsApp on the trip, with varying degrees of success.

3. The "free time" on the arrival day. We arrived almost 18 hours after leaving home. We then had a lot of walking around the city centre, before walking to our dinner location. The travelers were all very overheated and exhausted by dinner time.

2 July 2026
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Reply from EF Tours Canada

Thank you for sharing your experience and for traveling with EF. We're delighted to hear that you enjoyed the historical sites of Greece and that your Tour Director, local guides, and driver helped make the journey both educational and memorable.

We also appreciate you taking the time to share your suggestions. Feedback like yours helps us better understand how we can continue improving the travel experience and better prepare travelers and Group Leaders for what to expect before and during their tour. We regularly review feedback from our travelers and use it to inform future enhancements to our programs, communications, and overall travel experience.

Thank you again for your thoughtful review. We're glad your group had a great experience and hope to see you on another EF adventure in the future!

Rated 5 out of 5 stars

Five!

Would recommend EF Tours for all travel adventures!

14 July 2026
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Reply from EF Tours Canada

We are so happy to hear you enjoyed your travel adventure with us! We appreciate your kind recommendation.

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